Search Results for "customer support"
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Showing 425 open source projects for "customer support"
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Gen AI apps are built with MongoDB AtlasMongoDB Atlas provides built-in vector search and a flexible document model so developers can build, scale, and run gen AI apps without stitching together multiple databases. From LLM integration to semantic search, Atlas simplifies your AI architecture—and it’s free to get started.
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MongoDB Atlas runs apps anywhereMongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
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Choice Menu Chatbot
Choice Menu Chatbot is a text-based interactive application
Choice Menu Chatbot is a text-based interactive application designed to facilitate various customer interactions, including order management, delivery inquiries, returns handling, providing feedback, and offering general information about products and services. -
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Customer Support Chat Bot
Customer support bot application that leverages the ChatterBot library
This repository hosts a customer support chatbot application that leverages the ChatterBot library for conversational AI and the Twilio API to engage with clients via messaging. The application is built on Flask, a lightweight WSGI web application framework in Python, making it easy to extend and integrate with web services. -
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Chunsong Customer Service
An intelligent customer service system
CSKeFu is a Customer Support System for Enterprises in a high-performance Low-Touch way, open source and free for the world by Chatopera. At Chatopera, we believe that the more you focus on customer service, the better your business/the more you care about your customers, the better income you earn in return. Help enterprises quickly get out-of-the-box free intelligent customer service system to get a customer support system in minutes. Stick to open source and free, business-friendly licensing... -
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Steamless
DRM remover of the SteamStub variants
Steamless is a DRM remover of the SteamStub variants. The goal of Steamless is to make a single solution for unpacking all Steam DRM-packed files. Steamless aims to support as many games as possible. Steamless aims to be a single solution for unpacking all variants of the SteamStub DRM, ranging from the very first version to the most recently released. Steamless will remove the SteamStub DRM protection layer that is applied via the DRM tool from the Steamworks SDK. Steamless will never remove... -
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Open Source Point of Sale
Open Source Point of Sale is a web based point of sale application
Open Source Point of Sale (OSPOS) is a free and open-source point-of-sale system for small and medium-sized businesses. It helps manage sales, inventory, and customer data through a user-friendly web interface. OSPOS is highly customizable and supports barcode scanning, multi-language support, and detailed reporting, making it ideal for retail stores, restaurants, and small businesses seeking an affordable POS solution. -
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use... -
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ONNX Runtime
ONNX Runtime: cross-platform, high performance ML inferencing
ONNX Runtime is a cross-platform inference and training machine-learning accelerator. ONNX Runtime inference can enable faster customer experiences and lower costs, supporting models from deep learning frameworks such as PyTorch and TensorFlow/Keras as well as classical machine learning libraries such as scikit-learn, LightGBM, XGBoost, etc. ONNX Runtime is compatible with different hardware, drivers, and operating systems, and provides optimal performance by leveraging hardware accelerators... -
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
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Olares
Olares: An Open-Source Sovereign Cloud OS for Local AI
Olares is an AI-powered chatbot framework designed to support real-time natural language understanding and response generation. -
Zendesk: The Complete Customer Service SolutionEquip your agents with powerful AI tools and workflows that boost efficiency and elevate customer experiences across every channel.
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Airbyte
Data integration platform for ELT pipelines from APIs, databases
... each month for ambitious businesses of all sizes. Enable your data engineering teams to focus on projects that are more valuable to your business. Building and maintaining custom connectors have become 5x easier with Airbyte. With an average response rate of 10 minutes or less and a Customer Satisfaction score of 96/100, our team is ready to support your data integration journey all over the world. -
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Rocket.Chat Community Version
The Leading Open Source Communication Hub | Community Version
Own your Communication with the all-in-one platform made for customer support and team collaboration. Lead with the open-source power: data security and flexibility at your hands. *NOTE: This is our Community Version product page. To know more about all of the possibilities within Rocket.Chat, check our Enterprise product page https://sourceforge.net/software/product/Rocket.Chat/ Rocket.Chat is a reliable communication platform for high-private team chatting and collaboration. Highly... -
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EspoCRM
EspoCRM – Open Source CRM Application
EspoCRM is a flexible, open-source Customer Relationship Management (CRM) platform that allows businesses to manage customer interactions, sales pipelines, marketing activities, and support processes. It is designed to be lightweight and user-friendly, with a modern web interface and strong customization capabilities. EspoCRM supports a wide range of modules and is suitable for small to medium-sized businesses looking for a self-hosted CRM solution that can be tailored to their needs. -
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Shopware
Shopware 6 is an open commerce platform based on Symfony Framework
Shopware is a comprehensive open-source e-commerce platform designed to build and manage online stores. It provides a modular and flexible architecture, making it suitable for businesses of all sizes. Shopware offers a robust set of features for product management, customer interaction, and sales analytics. Its community-driven ecosystem and wide range of plugins make it highly customizable and scalable. -
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SuiteCRM
SuiteCRM - Open source CRM for the world
SuiteCRM is an open-source customer relationship management (CRM) software that serves as an alternative to proprietary CRM solutions. It offers a wide range of features for managing customer interactions, sales processes, and marketing campaigns. SuiteCRM is modular and highly customizable, making it suitable for businesses of all sizes looking to manage customer data efficiently. -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp... -
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MaxKB
Open-source platform for building enterprise-grade agents
MaxKB (Max Knowledge Brain) is an open-source platform for building enterprise-grade AI agents with strong knowledge retrieval, RAG pipelines, and workflow orchestration. It focuses on practical deployments such as customer support, internal knowledge bases, research assistants, and education, bundling tools for data ingestion, chunking, embedding, retrieval, and answer synthesis. The system exposes flexible tool-use (including MCP), supports multi-model backends, and provides dashboards... -
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EasyAppointments
Easy!Appointments - Self Hosted Appointment Scheduler
Easy!Appointments is an open-source appointment management system that helps businesses schedule and manage client appointments efficiently. It offers a web-based interface where clients can book appointments online, while administrators can manage staff schedules, services, and customer data. The system is highly customizable and can be integrated with other tools like Google Calendar, making it ideal for small businesses, clinics, and service providers. -
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UVdesk Open Source
Build and make a full ticketing support system
... APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. Design your website front office forms at your convenience. Configure multiple email service providers with one platform to provide all-around support. -
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FreeScout
Free self-hosted help desk & shared mailbox
FreeScout is a super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self-hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control. FreeScout is the perfect help desk solution for those who need to provide professional customer support, but who can not afford to pay for Zendesk or Help Scout. FreeScout is a pure open source PHP/MySQL... -
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espanso
Cross-platform Text Expander written in Rust
Discover the incredible power of a full-blown text expander. No more copying and pasting, create templates once and let Espanso do the rest for you. Customer support replies, sales pitches, medical reports, you name it. Espanso has got you covered. Just press ALT+Space and Espanso’s search bar will open, letting you search for the perfect snippet. Don’t wrap your head around dates. Espanso makes it easy to use them, both past and future ones. Extend Espanso’s capabilities with packages... -
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EGroupware
Web based groupware server written in PHP
EGroupware is a web-based groupware solution for enterprise collaboration and productivity. It combines project management, email, calendaring, CRM, and file sharing in one open-source platform. EGroupware is designed for medium to large organizations looking for a self-hosted alternative to Microsoft 365 or Google Workspace. -
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Amazon EC2 Metadata Mock
A tool to simulate Amazon EC2 instance metadata
... at launch time. For example, if you run web servers for various small businesses, they can all use the same generic AMI and retrieve their content from the Amazon S3 bucket that you specify in the user data at launch. To add a new customer at any time, create a bucket for the customer, add their content, and launch your AMI with the unique bucket name provided to your code in the user data. If you launch more than one instance at the same time, the user data is available to all instances. -
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Stripe Ruby Library
Ruby library for the Stripe API
A Ruby library that enables developers to integrate Stripe’s payment gateway into Ruby applications, streamlining billing, payments, and customer management. -
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Peppermint
An open source issue management & help desk solution
Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests. -
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Documize Community
Modern Confluence alternative designed for internal & external docs
Zerabase unifies product objectives, deliverables, assets, analytics & customer interactions. Everything organized in one place to help product teams think, share and execute. Documize Community is an open source modern, lightweight alternative to Confluence and other similar solutions. Built for technical and non-technical users. Designed to unify both customer-facing and internal documentation. The organization through labels, spaces, and categories. It's built with Golang + EmberJS...
