Open Source CRM Software - Page 5
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La version gratuite d'Auth0 s'enrichit !Vous l'avez demandé, nous l'avons fait ! Les versions gratuite et payante d'Auth0 incluent des options qui vous permettent de développer, déployer et faire évoluer vos applications en toute sécurité. Utilisez Auth0 dès maintenant pour découvrir tous ses avantages.
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Zendesk: The Complete Customer Service SolutionEquip your agents with powerful AI tools and workflows that boost efficiency and elevate customer experiences across every channel.
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AWP Ezhik
Automated workplace of a service center employee.
Automated workplace of a service center employee. A program for accounting orders, simplifying the work of a service center for the repair of computer equipment, which has a large number of functions, including the employee’s mobile application. АРМ "Ёжик". Автоматизированное рабочее место работника сервисного центра. Программа по учёту заказов, упрощающая работу сервисного центра по ремонту компьютерной техники,обладающая большим количеством функций, включая мобильное приложение работника. -
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Abandon Call Monitoring Tool
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details. -
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AbelCRM is a simple and fast CRM, aimed at fulfilling the needs of SME's that need simple, quick, clean, stable and yet professional tool to handle the relationship with the customers. It is a web application, built on the stability of Java.
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The objective of ABILITIES is to design and develop a federated architecture implemented by a set of intelligent and adaptive UBL active messages and basic interoperability services, which will support SMEs EAI in e-commerce contexts.
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Easily build robust connections between Salesforce and any platformLike having Postman inside Salesforce! Declarative Webhooks allows users to quickly and easily configure bi-directional integrations between Salesforce and external systems using a point-and-click interface. No coding is required, making it a fast and efficient and as a native solution, Declarative Webhooks seamlessly integrates with Salesforce platform features such as Flow, Process Builder, and Apex. You can also leverage the AI Integration Agent feature to automatically build your integration templates by providing it with links to API documentation.
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Address Book Express - Contact Manager
Easy web based address book and contact manager
Address Book Express is a super simple, intuitive & responsive web-based address book and contact manager written in PHP with MySQL backend featuring groups, addresses, e-Mails, phone numbers, contact photo, birthdays with admin panel and many more. -
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AdminERP es un sistema de Planificacion de Recursos Empresariales (ERP), adaptado al mercado Venezolano, que permite llevar el control de los recursos financieros, humanos, produccion y gerenciales que necesita la empresa moderna.
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Multi channel marketing automation for small to medium enterprises. Core functionality includes contact and list management, program designer, event driven campaigns, marketing surveys, click through tracking, optin, optout, campaign templates & wizards.
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AlphaMiner is an open source data mining platform that offers versatile data mining model building and data cleansing features with an user friendly workflow interface.
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Enterprise Service Management solution for growing businesses | ServoDeskWhat if You Could Automate 90% of Your Repetitive Tasks in Under 30 Days? At ServoDesk, we help businesses like yours automate operations with AI, allowing you to cut service times in half and increase productivity by 25%-without hiring more staff.
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Amix is lightweight business software written as a web application using Java Servlets. It includes customer relationship management, order management, invoicing, time recording and financial accounting.
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Arif
Relationship Intelligence Application
"Arif" is a comprehensive Relationshipt Intelligence Web Application that exceed the ordinary Address Book capabilities to improve communication among team members and with the suppliers, partners and customers. "Arif" is originated from arabic word "عارف" and refers to the one who knows. It expresses the objective and functionality of this pro -
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CRM für Kleinbüro und Heimbüro mit Schwerpunkt auf Verwaltung von Personenprofilen. Geeignet sowohl private Arbeitsvermittler und Arbeitslosen-Initativen, als auch für Fundraising, Wohnungsmarkt, HelpDesk/Hotline und mehr... Wichtige Mitteilung: An diesem Projekt arbeiten wir seit 2010 nicht mehr. Support-Anfragen werden nicht mehr beantwortet.
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It´s a complete All-in-one suite of Asterisk PBX, Asterisk Managment Portal (AMP), Flash Operator Panel, Asterisk Recording Interface, Sugar CRM and Integrated WebMeetMe GUI.
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VsidaSoft Attendance System Based on C #. NET development of the system, checking system is in place. Support for multiple databases, including SQLServer, SQLite, Access, Oracle.
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Avaya Agent Status Notification Light
Agent Status Notification Light for Avaya
AgentLight is software for agent status notification for Avaya contact center. The software integrated with a USB lighting device and showing the agent status by turning on or flashing the device with different color. For example, the software can be configured to show agent idle with green color and on call with red color. -
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Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
The Avaya Asterisk Logger is a server module that triggers call recording on Asterisk for the Avaya system. The software uses Avaya TSAPI library, it makes Single Step Conference (SSC) call to an agent extension in Avaya side and bridge the voice path with Asterisk. After voice path bridged between Avaya and Asterisk, Asterisk is responsible for the call recording. Call details information is stored in MySQL database, web based software can be developed to search call records based on information such as calling number, called number, agent ID, etc. The software can also act as an auto-greeting server for call center agents, multiple greetings can be defined for an agent. E.g. different greeting for service, sales or support calls. -
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Avaya BCMS Real Time Interfaces
The bcmsSVR can access real time and historical reports from Avaya CM
The bcmsSVR is similar to clintSVR, it is a gateway program for the access of real time and historical reports from Avaya CM. It retrieves these reports directly from Avaya CM and provides API(s) and other kind of interfaces for application development and integration. The bcmsSVR retrieves BCMS reports at an interval that specified by you, it stores the real time and historical data in database, Splunk and memory which enables multiple programs access via REST query API, OCX and C/C++ DLL interfaces. -
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Avaya ECHI Capturing Tool
The tool captures ECHI data, then imports the data database and Splunk
The AvayaECHI tool captures ECHI data from CMS, then imports the data to database and Splunk. The raw data file is moved to archive directory once the data is sent to database or Splunk. Since the tool uses ODBC, database such as MySQL and MSSQL are supported. -
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Avaya Monitoring Tool
Monitor trunk and hunt group and sends notification emails
This program monitor Avaya resouces such as trunk and hunt group, it sends notification emails when default conditions such as no available trunk or no login agent is found. It can be integrated with Nagios and graph can be plotted in Nagios web page. -
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Avaya Route Manager
This tool uses Avaya TSAPI library and acts as a call routing server
This tool use Avaya TSAPI library, it registers itself as call routing server for VDNs. When there is call comes in, Avaya send the call to this routing server and asks for routing decision. Currently, the routing server supports the features below: Blocks calls when WHITELIST table is not empty and calling numbers are not defined in the table Blocks calls or or route the calls to a default destination when calling numbers are defined in the BLACKLIST table Routes calls based on User Entered Digits which defined in the UED table Routes calls directly to specific agent based on calling number which defined in the DAC table Routes calls based on calling number which defined in the MAIN table -
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BPMspace is open for extensions and free to use. BPMspace connects business processes with each other, similar to a relational database. Learn how to build/model a CMS and CMDB: http://www.mitsm.de/schulungen/spezial-schulungen/itil-cmdb-modellierung-und-konzeption
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Apache Cocoon applications available are 1. a small shop 2. a drill-down directory 3. Helpdesk 4.DynaShop. Visit http://beaverdesk.sourceforge.net/
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Ramen is a project tracking, activity tracking with billing feature. this is a services based solution for any service company such as lawyer, auditor, tax consultant, and event organizer. Ramen is developed on top of Cimande.