Search Results for "customer support"
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Showing 48 open source projects for "customer support"
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Rocket.Chat Community Version
The Leading Open Source Communication Hub | Community Version
Own your Communication with the all-in-one platform made for customer support and team collaboration. Lead with the open-source power: data security and flexibility at your hands. *NOTE: This is our Community Version product page. To know more about all of the possibilities within Rocket.Chat, check our Enterprise product page https://sourceforge.net/software/product/Rocket.Chat/ Rocket.Chat is a reliable communication platform for high-private team chatting and collaboration. Highly... -
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Chaskiq
Full featured live chat, support & marketing platform
... plugins which allow taking conversations to the next level. We have developed a text editor that allows us to send messages worthy of the year 2022, this means going beyond markdown format and taking messaging to the extreme. Gifs, Videos, Embeds and a long etcetera. Chaskiq is an open source platform that connects and empowers the communication of support, sales & marketing teams with their customers. -
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phpList
Powerful Open Source Email Marketing app with analytics & segmentation
phpList delivers Open Source email marketing, including analytics, list segmentation, content personalisaton and bounce processing. Extensive technical features and a secure and stable codebase are the result of over 17 years of continuous development. Used in 95 countries, available in 20+ languages, and used to send 25 billion email campaigns last year. Deploy it with your own SMTP server, or get a free hosted account at http://phplist.com.">
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... between performance and user licenses - an holistic application that manage all the customer processes, including the internal customers Please go on and have fun. For any support feel free to contact us and to have more information regarding the installation procedure visit: http://usermanual.vtenext.com/books/installation-requirements/page/installation-requirements-vtenext-1812
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Photo and Video Editing APIs and SDKsUnlock Picsart's full editing suite by embedding our Editor SDK directly into your platform. Offer your users the power of a full design suite without leaving your site.
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phpMyChat
Standalone chat system developed in php, mysql and javascript
phpMyChat-Plus is an easy-to-install, easy-to-use multi-room PHP/DB chat. It is currently available for MySQLi, MariaDB, PostgreSQL, and ODBC. It supports IRC-like commands, moderators, is available in 24 languages and fully compatible with php7. -
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Roundup Issue Tracker
Simple-to-use/-install issue-tracking system: web, REST, email, CLI
Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been... -
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Apache Answer
Free and open source Q&A platform software for all the teams.
Apache Answer is an open-source software project under incubation at the Apache Software Foundation (ASF). It empowers you to build a robust question-and-answer (Q&A) platform to thrive your community at ease. Apache Answer is capable for but not limited to: Community Forum: Open discussions and knowledge sharing within your online community. Help Center: Provide a central location for users to find answers to frequently asked questions (FAQs) and troubleshoot issues related to... -
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Kalkun is an open source web-based SMS (Short Message Service) manager. It uses Gammu SMSD (part of gammu family) as SMS gateway engine to deliver and retrieve messages from your phone/modem. Documentation is on the wiki: https://github.com/kalkun-sms/Kalkun/wiki Development and source code can be found on github: https://github.com/kalkun-sms/Kalkun/
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SaltOS
SaltOS, ERP, CRM, Business Management Suite, Josep Sanz Campderrós
SaltOS is a Business Management solution 100% Cloud Computing. It integrates features like CRM (Customer Relation Management) and ERP (Enterprise Resource Planning). Moreover is it licensed as 100% free software GPL-3.0. -
The All-in-One Commerce Platform for Businesses - ShopifyShopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.
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Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
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Papercups
Open-source live customer chat
Papercups is an open-source live customer support tool web app written in Elixir. We offer a hosted version at app.papercups.io. You can check out how our chat widget looks and play around with customizing it on our demo page. The chat widget component is also open-sourced. We wanted to make a self-hosted customer support tool like Zendesk and Intercom for companies that have privacy and security concerns about having customer data going to third-party services. Use Papercups to answer support... -
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Online Customer Service live chat
WeLive is an online customer service system, online support
WeLive5 is an enterprise-class online customer service system(online support), it's main features as below: 1. Developed by PHP, based on WebSocket communication technology; 2. Five color styles, and also support mobile and PC terminals; 3. Intelligent robot online support; 4. Uppload images after authorizing by online support; 5. Automatic distribution of guests; 6. Guest can be Transfered to Other online support; ...... Requirements: 1. PHP5.0... -
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Ace Operator is a tool for enabling live communications between company representatives and online users from web sites. By clicking on the "live help" button, customers can get access to company representatives and exchange information in real-time.
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ADbNewsSender is an easy to install and use php based newsletter script. You can use it to manage multiple newsletters. It is using double opt in and supports MySQL/MariaDB and PostgreSQL. You can also present a web archive to your website's visitor. Please note that the development has been discontinued. You can still download the software, but you won't receive any support or updates.
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Prestashop Live Chat Module
Live chat module integration with Prestashop Websites
To make your online eCommerce store on Prestashop more effective and easy to access for your online customer, I like to give suggestion of integration of live chat software. It is the most effective way to connect with your online customer and to provide them unlimited online customer support service. To get a live chat module on Prestashop eCommerce store try eAssistance Pro from https://www.eassistancepro.com/addons/prestashop.php -
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Cory Support
Cory Support is a PHP application submit support tickets and staff
Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests. -
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PHP Webcam Live Video Support
Video live support solution for unlimited departments and moderators.
PHP Video Live Support edition can be used for installing a video live support solution for unlimited departments and moderators. Video Messenger Web Application + private 2 way video chat + multiple simultaneous private chats + as you type preview + public department video and chat + user thumbnail, status in list + usage scenario toggles (messenger, support, private show...) + private show request + private session control for PPV integrations + p2p groups support + 100% web... -
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asperger
A simple, no bullshit web app to manage customer ENVs
Asperger is a simple, no bullshit web app to manage your customer credentials and hosts. It is meant for professional services, support and IT teams but you can use for other things too, I won't get angry:) Asperger is written in PHP, JS, has some CSS and uses SQLite as DB. Auth. is done via LDAP. -
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GWT Agent Support Chat
A secure implementation of GWT Client / Support Agent chat
An implementation of an enterprise grade support agent chat system where users can login and chat with a support agent. This project aims to provide a clean and secure generic implementation to attempt to satisfy all use cases. -
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PointCRM
CRM system based on vtiger, adapted to Polish companies.
PointCRM is a Customer Relationship Management system based on vtiger. It is more clean with simpliest structure and much lighter then vtiger (package 11 MB instead of 30 MB). It has been adapted to Polish companies (built-in default package Polish language, addresses and specific numbers identifying them such as NIP (VAT Identyfication Number), REGON, KRS). The system includes only modules associated closely with the sales CRM (Customers, Contacts, Leads, Potential Sales), marketing (Marketing... -
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Yet Another NEws Ticker - a simple, small, and fast news reader with full support of Rss2 and a bit of Atom feeds. Yanet is based on QML a part of the Qt Quick modul from Qt 4.7.
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Chat (framework), fast and extensible. The sample application (skin) illustrates using it as a customer support chat placed before call desk queue - for decreasing cost of support and increasing support quality.
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Ticket-IT is a tool for creation, management and accompaniment of tickets for companies who need a better integration and distribution of informantion about customer services, support, product development, callcenter, etc, among their departments.
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Cyn.in helps teams to build collaborative knowledge by sharing & discussing digital content within secure & unified application. It combines the capabilities of wikis, social network, blogs, files, microblogs, discussions into secure enterprise platform.
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Open Live Support aims at providing a free platform independent chat support system. The system currently works as a live chat support system. The team is currently working on integrating remote control capabilities to the system.