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BKOOL Frequently Asked Questions
Faq
Do I have to pay extra to start using ROUVY if I’m a BKOOL subscriber?
What if I subscribed to BKOOL through the App Store or Google Play?
What happens to the BKOOL app?
Can I use the same login details for both BKOOL and ROUVY?
Will I lose my ride history, distance, or level?
How do I log in to ROUVY?
Can I sign up for a new BKOOL subscription?
What happens when my current BKOOL subscription expires?
Where do I manage my subscription and billing?
Will the same routes and events be available on ROUVY?
Do I need to install the ROUVY app?
Will my trainer and devices still work?
Who do I contact for support?
Will the price of my BKOOL subscription change?
Can I use both apps at the same time until 30 November?
What if I do not have an active BKOOL subscription?
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