Reading

This is a collection of additional reading on the topic of incident response that we've found useful.

Books#

• Incident Management for Operations (Rob Schnepp, Ron Vidal, Chris Hawley)
• Incident Response (Kenneth R. van Wyk, Richard Forno)
• The Checklist Manifesto (Atul Gawande)
• The Field Guide to Understanding Human Error (Sidney Dekker)
• Normal Accidents: Living with High-Risk Technologies (Charles Perrow)
• Site Reliability Engineering (Google)
• IT Disaster Response: Lessons Learned in the Field (Greg D. Moore)

Documents#

• Debriefing Facilitation Guide (Etsy)

Talks#

• Every Minute Counts: Leading Heroku's Incident Response (Blake Gentry)
• Three Analytical Traps in Accident Investigation (Dr. Johan Bergström)

Official Resources#

• US National Incident Management System (NIMS) (FEMA)
• UK Government Fire and Rescue Manual - Incident Command (UK.GOV)
• New Zealand Coordinated Incident Management System (CIMS) (NZCDEM)

Other Useful Resources#

• Informed's NIMS Incident Command System Field Guide (Michael J. Ward)
• Linkedin's School Of SRE (LinkedIn)