MyUnifi

Telekom Malaysia Berhad

3.5

168K reviews

1M+

Downloads

PEGI 3

About this app

Say hello to the all new MyUnifi app, your one-stop app to manage everything Unifi, anytime, anywhere!
Built for convenience and flexibility, MyUnifi puts full control of your Unifi services right in your hands.

With MyUnifi app, you can:
- View and manage all your accounts in one place — Fibre Broadband, Mobile Postpaid & Prepaid, Unifi Air, Unifi TV, Smart Home, and Smart Device subscriptions
- View and pay your bills with ease
- Track your usage and reload quota in real time
- Enjoy exclusive digital deals
- Stay updated with important account notifications and the latest offerings
- Get quick help via social media, Unifi Community, or live chat whenever you need it

We’re constantly rolling out new features to make your Unifi experience even better, so keep your app updated and stay tuned for what’s next!

Best of all? MyUnifi is accessible to both consumer and business customers!

Updated on

Apr 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 3 others

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.0

166K reviews

Hisyam Hashim

March 11, 2026

This app is concentrated more on showing adds than provide services. Flashy new UI, but lost previously linked accounts. Need to add them again. Basically start over again like first time install. Even after that, all my accounts shown as unpaid even I already paid and the payment record is in the transaction history. I am not impressed, to say the least.

9 people found this review helpful

Telekom Malaysia Berhad

March 11, 2026

Hi. Kindly check and update the app to the latest version (v6.2.1). Please clear the cache on the device before logging back in. Please ensure that your profile ID matches the Account Holder’s ID so the account can be automatically linked. If you need further assistance, please contact our care crew (https://unifi.com.my/support/contact-us) -Zaliza

Geo Rock

February 23, 2026

Unifi's recent update is very problematic, breaking what was previously working well. After the update, when trying to log in, it takes you to a register new account page. When requesting for OTP, it was not sent to my mobile; upon re-requesting, it was sent to my email, but was deemed invalid when keyed in. Same prob persisted after reinstalling the app. Words can't begin to describe my frustration.

60 people found this review helpful

Telekom Malaysia Berhad

February 23, 2026

Hi. Kindly check that your number is not linked to other accounts and that your Profile ID matches the Account Holder’s ID to enable automatic account linking. Should you need further assistance, please do not hesitate to contact our Care Crew at https://unifi.com.my/support/contact-us -Zaliza

SVTN 16

March 12, 2026

Really useless app. Unifi's recent update is an absolute mess. Don't know which smart alec decided to screw up something that was working fine all this while. After the update, when trying to log in, it takes you to register a new account page. When requesting for OTP, it was never sent to my handphone number at all. Same problem persisted even after reinstalling the app.Words can't begin to describe my anger right now. Why can't the people in Telekom get a simple thing right ?

7 people found this review helpful

Telekom Malaysia Berhad

March 13, 2026

Hi. Please check your registered email address, inbox, or spam/junk box if the OTP has been sent there. Try clearing the cache on the device first before you log in. If you need any further assistance, feel free to contact our Care Crew at https://unifi.com.my/support/contact-us. We’re always happy to help! -Zaliza

What’s new

We’ve given the app a little boost to make everything feel better!

- Bugs? Fixed.
- Performance? Faster and smoother.
- Experience? Better than ever.

Update now!

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