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This article is tagged with:iOSWebmailiPadiPhone

How do I install the Posteo web app on my iPhone or iPad?

With the Posteo web app, you can easily use Posteo on your iPhone or iPad. Once installed, you will find the Posteo icon on your Home Screen.

In this help article, you will learn how to install the Posteo web app on your iPhone or iPad. Have you activated Posteo two-factor authentication? Then you can also learn how you can have one-time passwords be entered automatically when logging in.

Contents

How to install the Posteo web app on your iOS device

First open the Safari browser on your iPhone or iPad. Afterwards, follow these steps:

  1. Open posteo.de.
  2. Tap on the share button.
  3. Select Add to Home Screen.
  4. Tap on Add.

That's it! You can now find the Posteo web app on your Home Screen. Tap on the Posteo logo to log in.

How to save your login credentials

You can save your login credentials on your iOS device. When logging in to the web app, Safari will then automatically enter this information in for you. Please note our security notice further below.

The automatic saving and entering of passwords is activated by default. If you are not prompted to save your password, you can activate this feature:

  1. Open Settings on your iPhone or iPad.
  2. Tap on Passwords.
  3. Enter your iOS passcode or unlock the feature by using TouchID or FaceID.
  4. Tap on AutoFill Passwords.
  5. Toggle the slider next to Autofill Passwords.
  6. Under allow filling from:, select Keychain.
    If you have a password manager installed, you can also select it.

That's it! The next time you log in using the Posteo web app, you can now save your password. Afterwards, it will automatically be entered.

You can also find additional information about automatically filling in forms and passwords in Apple's help section.

Tip: How to have one-time passwords entered in automatically when logging in

With our two-factor authentication, you protect your login with an additional one-time password. In the Posteo web app with Safari on the iPhone or iPad, you can have this one-time password filled in automatically:

  1. Open the settings of your Posteo account and have your secret key displayed there.
  2. Open iOS Settings.
  3. Tap on Passwords.
  4. Enter your iOS passcode or unlock the feature by using TouchID or FaceID.
  5. Search for Posteo and tap on the entry for your Posteo account
    Tip: You can find this by looking for the Posteo logo.
  6. Select Set Up Verification Code... .
  7. Enter your secret key.
    You can copy the secret key from Posteo webmail or scan the QR code if you log in to your email account on a different device.

That's it! You have set up two-factor authentication on your iOS device. When logging in using the web app, you can now have the one-time code filled in automatically:

  1. To do so, tap on the first field for entering the one-time password and finally on Verification code for posteo.de.

Afterwards, you will automatically be forwarded to your email account.

Security notice

Be sure to use a secure passcode for your iOS device if you have saved your login credentials on the device. If needed, deactivate features that synchronise your passwords with a cloud service so that your login credentials are exclusively saved on the device.

For optimal protection, activate two-factor authentication and block access from external programs with additional email account protection for webmail users. This way, only you can access the email account using the website or the web app.

Frequently asked questions

What is the difference between a web app and an app?

Apps are specifically developed for devices, depending on the operating system - such as for Android or iOS devices. In contrast, web apps can be used on all devices and do not need to be installed via the App Store. An advantage in comparison to conventional apps security-wise, is that web apps do not need to be updated: The web app runs from our server and is continually maintained and has security updates.

Nevertheless, it can be navigated like a conventional native app on your device. For example, you can set whether you would like to use the web app in light or dark mode based on your operating system settings. It is also possible in the web app to log in quickly without entering a password using biometric verification on your device (TouchID or FaceID).

How can I tell whether I have already opened an email in the web app?

You can tell which emails are unread by the coloured dot in the email list.

How can I delete an unread email using the web app on my smartphone?

Swipe from right to left on the email. On the right, a trash can symbol will appear. Tap on the trash can to delete the email.

Which display options do I have available for the web app on a tablet?

There are two different views available for you on a tablet. If you hold the tablet in portrait mode, your mailbox will be displayed like on a smart phone. If you rotate the device to landscape mode, your inbox will be displayed like on a computer.

Can I also install the Posteo web app on my PC?

Yes. You can directly install the app on the taskbar for Windows PCs. You can learn how to do so here.

Do I need to update a web app?

No. Web apps are automatically up-to-date.

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