JP7422321B2 - Intercom system, setting method, and program - Google Patents

Description

The present disclosure generally relates to an intercom system, a setting method, and a program. More specifically, the present disclosure relates to an intercom system, a setting method, and a program in which a call is made from a slave device to a base device that is a calling destination.

Patent Document 1 describes an intercom system. This intercom system consists of a handset equipped with a camera that is installed at the outside entrance of a residential unit or a common entrance (lobby) of an apartment complex, and a base unit that is installed inside the residence and makes calls between the intercom handset. It is configured.

The intercom system described in Patent Document 1 uses an intro image, which is a short-time image captured by the imaging unit of the handset when a visitor performs a calling operation, and a real-time image captured by the imaging unit after the visitor performs the calling operation. The images are combined and the combined image is displayed on the display of the parent device.

Japanese Patent Application Publication No. 2012-15974

The present disclosure aims to provide an intercom system, a setting method, and a program that can improve the degree of freedom in how visitors are treated.

An intercom system according to one aspect of the present disclosure includes a response control section. The reception control unit controls reception information. The reception information is provided at the reception facility before the reception person starts a call with a visitor visiting the collective facility that has multiple facilities, and the reception information is transmitted from one of the plurality of base units installed at the collective facility and installed at each of the plurality of facilities. is information outputted from the handset in order to prompt the responder to input predetermined information to be notified. The predetermined information includes the visitor's name or attribute. The slave device is a device that is installed in the collective facility and communicates with one of the plurality of master devices installed in each of the plurality of facilities. When the reception control unit receives a setting input for setting the reception information, the reception control unit sets the reception information with the slave device or the collective facility as one unit based on the setting input. The reception information includes countdown information indicating the remaining time until input of the predetermined information begins.

A setting method according to one aspect of the present disclosure includes an input step and a setting step. The input step is a step of receiving a setting input for setting reception information. The setting step is a step of setting the reception information for a slave device or a collective facility having a plurality of facilities as one unit, based on the setting input in the input step. The reception information is provided in the collective facility before a person responding to the call starts a call with a visitor visiting the collective facility, and is transmitted to one of the plurality of base units installed in each of the plurality of facilities. This information is output from the handset in order to prompt the responder to input predetermined information to be notified. The predetermined information includes the visitor's name or attribute. The slave device is a device that is installed in the collective facility and communicates with one of the plurality of master devices installed in each of the plurality of facilities. The reception information includes countdown information indicating the remaining time until input of the predetermined information begins.

A program according to one aspect of the present disclosure causes one or more processors to execute the above setting method.

The present disclosure has the advantage that it is possible to improve the degree of freedom in how visitors are treated.

FIG. 1 is a block diagram showing the configuration of an intercom system according to an embodiment of the present disclosure. FIG. 2 is a schematic diagram showing an example of an apartment complex to which the above intercom system is applied. 3A and 3B are conceptual diagrams of guide images displayed on the display section of the handset in the above intercom system, respectively. FIGS. 4A to 4C are conceptual diagrams of guide images displayed on the display section of the handset in the above intercom system, respectively. FIGS. 5A and 5B are conceptual diagrams of guide images displayed on the display unit of the handset in the above intercom system, respectively. FIG. 6 is a conceptual diagram of the above intercom system when the base unit is calling. FIG. 7 is a conceptual diagram showing an example of reception information set by the reception control unit in the above intercom system. FIG. 8 is a conceptual diagram showing an example of reception information set by the reception control unit in the intercom system mentioned above. FIG. 9 is a conceptual diagram showing an example of reception information set by the reception control unit in the intercom system mentioned above. FIG. 10 is a flowchart for explaining the operation of the setting function by the reception control unit in the intercom system mentioned above. FIG. 11 is a schematic diagram illustrating an example of the arrangement of reception control units in the above intercom system when a plurality of housing complexes are present.

(1) Overview The drawings described in the following embodiments are schematic drawings, and the size and thickness ratios of each component in the drawings do not necessarily reflect the actual dimensional ratios. do not have.

The intercom system 100 according to the present embodiment is an intercom system for an apartment complex, which is applied to an apartment complex, for example. In the intercom system 100, as shown in FIG. 1, the handset 1 and each base unit 2 communicate via the control device 3.

Here, the intercom system 100 according to this embodiment may be applied to non-residential facilities other than apartment complexes, such as hospitals, schools, nursing care facilities, or commercial buildings. That is, the intercom system 100 is applicable to a collective facility 200 (see FIG. 2) having a plurality of facilities 20. In this embodiment, the intercom system 100 is applied to a housing complex (a collective facility) 200. That is, in this embodiment, the plurality of dwelling units 20 included in the apartment complex 200 correspond to the plurality of facilities 20.

The intercom system 100 includes a response control section 7 . The reception control unit 7 controls reception information. The reception information is information output from the handset 1 in order to respond to the visitor H1 (see FIG. 3A) who visits the housing complex (complex facility) 200 having a plurality of residential units (facilities) 20. The slave device 1 is a device that is installed in the housing complex 200 (see FIG. 2) and communicates with one of the plurality of master devices 2 provided in the plurality of residential units 20, respectively. The handset 1 is, for example, a shared terminal (lobby intercom) installed in a common area 201 of the housing complex 200 such as a lobby. The handset 1 may be configured to communicate (for example, make phone calls, transmit video signals, etc.) with the base device 2 over multiple buildings, for example.

The reception information is, for example, included in an image presented to the visitor H1 by being displayed on the display section 18 (described later) of the handset 1, or included in the communication section 19 (described later) of the handset 1. It may include an audio message output from a speaker to visitor H1. The "response information" in the present disclosure is an image or a voice message, etc. that is output by the handset 1 independently. Therefore, the reception information does not include images of the resident (response person) of the dwelling unit 20 outputted in real time through the handset 1 or the resident's voice message, or the resident's voice message recorded for each dwelling unit 20, etc. do not have. In other words, the reception information is not information for the resident (reception person) to respond to visitor H1 for each dwelling unit (facility) 20, but rather information for the representative of the apartment complex (complex facility) 200 (for example, the management of the apartment complex 200). This corresponds to the information for responding to the visitor H1 instead of the visitor H1.

A "visitor" as used in the present disclosure is a person who visits any of the housing units (facilities) 20 of the housing complex (complex facility) 200, and is a relative of the resident of the housing unit 20, or an acquaintance of the resident such as a friend, or a third party. In addition to people, it can also include residents themselves. In other words, when the visitor H1 is a person other than the resident, the visitor H1 is a person who visits the dwelling unit 20 for some purpose toward the resident. On the other hand, if the visitor H1 is a resident, the visitor H1 is a person who visits the dwelling unit 20 to return home.

Then, upon receiving the setting input for setting the reception information, the reception control unit 7 sets the reception information with each handset 1 or the housing complex (apartment facility) 200 as a unit based on the setting input. Setting input is performed, for example, by the installer or administrator of the slave device 1. Here, "setting reception information for each handset 1" means, for example, if there are multiple handsets 1, different reception information is set for each of the handsets 1. It means that. Furthermore, "setting the reception information for the apartment complex 200 as one unit" means, for example, if there are multiple slave units 1, setting the same reception information for all of the multiple slave units 1. means. In this case, if reception information is set in any one of the plurality of handsets 1, the setting from this handset 1 to other handsets 1 will be transmitted via the control device 3. By transmitting the reception information, the same reception information is set in other handsets 1 as well.

As described above, in this embodiment, for example, the constructor or manager of the handset 1 can freely set the reception information using the reception control unit 7 for the handset 1 or the housing complex (collective facility) 200 as one unit. is possible. Therefore, this embodiment has the advantage that it is possible to improve the degree of freedom in how the visitor H1 is treated.

Further, in the present embodiment, upon receiving the setting input, the reception control unit 7 is also able to set the form of the audio information to be output as audio from the handset 1 among the reception information based on the setting input. The "aspect of audio information" in the present disclosure does not refer to the content of the audio information (voice message) output from the handset 1, but refers to a universal feature of the audio information that does not depend on the content of the audio information. For example, if the form of audio information is voice tone, the reception control unit 7 may output a voice message such as "Welcome" from handset 1 in a male voice tone or in a female voice tone based on the setting input. It is possible to set whether to output from the slave unit 1.

As described above, in this embodiment, for example, the constructor or manager of the handset 1, or the resident of the dwelling unit 20 can freely set the form of audio information in the reception information using the reception control unit 7. be. Therefore, this embodiment has the advantage that it is possible to improve the degree of freedom in how the visitor H1 is treated.

(2) Details Hereinafter, the intercom system 100 according to the present embodiment will be described in detail.

(2.1) Overall configuration As shown in FIGS. 1 and 2, the intercom system 100 according to the present embodiment includes a plurality of handsets 1 (two in FIG. 2) and a plurality of handsets 1 (two in FIG. 1). ) and a control device 3. The intercom system 100 also includes a plurality of (two in FIG. 1) door intercoms 4 and a plurality of (two in FIG. 1) turnouts 5.

In this embodiment, as shown in FIG. 2, one of the two handsets 1 is a shared terminal (lobby intercom) installed in a common area (lobby) 201 of an apartment complex 200. . Further, the other handset 1 of the two handsets 1 is a dedicated terminal for residents of the housing complex 200, which is installed at the back entrance 202 of the housing complex 200, the parking lot, or the like. The following description will focus on the handset 1 as a shared terminal, unless otherwise specified.

The master device 2 is a housing unit terminal installed in each housing unit 20 of an apartment complex 200, for example, as shown in FIG. Each parent device 2 is configured to communicate with the handset 1 (for example, make phone calls, receive video signals, etc.). The base unit 2 may also be installed in the management room, multipurpose room, etc. of the housing complex 200. The multipurpose room is a common facility within the housing complex 200, such as an assembly hall, a guest room, a kids room, a party room, and the like. In other words, the plurality of master devices 2 may be provided in each of the plurality of facilities 20 included in the housing complex 200.

The control device 3 is configured to perform call control and relay signals between the handset 1 and each base device 2. The control device 3 is installed, for example, in a management room. The control device 3 relays signals transmitted and received between the handset 1 and the base device 2, for example, when the visitor H1 calls the base device 2 using the handset 1.

The door phone 4 is installed, for example, at the outer entrance of each dwelling unit 20 in the housing complex 200. The plurality of door phones 4 are in one-to-one correspondence with the plurality of base units 2. Each door phone 4 is configured to communicate (for example, make a phone call, transmit video signals, etc.) with the corresponding base unit 2. Note that the door phone 4 may not be connected to the base unit 2 installed in a multipurpose room or the like.

The slave unit 1 is connected to the control device 3 via a first main line 61. Each of the plurality of branching devices 5 is inserted into the second trunk line 62, and allows the plurality of base units 2 to be connected to the second trunk line 62. In this embodiment, the second trunk line 62 branches into a plurality of branch lines 63, and the plurality of turnouts 5 are provided at the branch points of the plurality of branch lines 63 on the second trunk line 62, respectively. Thereby, each master device 2 can be connected to the second main line 62 via the branch 5.

Each main unit 2 is connected to the control device 3 via a second main line 62, a branch line 63, and a branch 5. Each door phone 4 is connected to the corresponding base unit 2 via a connection line 64. Each of the first trunk line 61, the second trunk line 62, the branch line 63, and the connection line 64 is made of, for example, a twisted pair cable.

(2.2) Handset Next, the configuration of handset 1 will be explained. As shown in FIG. 1, the handset 1 includes an imaging section 11, a handset-side transmission section 12, a handset-side control section 13, a handset-side operation section 14, a video processing section 15, and a storage section 16. , a sensor 17 , and a display section 18 . Further, the handset 1 includes a communication section 19 (including a speaker and a microphone) for realizing a telephone conversation with the base device 2.

The imaging unit 11 is a camera that has an imaging element and is used to capture an image of a subject. Here, the subject is visitor H1. In this embodiment, the imaging area (field of view) of the imaging unit 11 is set in front of the handset 1 so that at least the face of the visitor H1 can be imaged when the visitor H1 operates the handset 1. . In this embodiment, the imaging unit 11 is a camera that captures moving images. Furthermore, in this embodiment, the imaging unit 11 is a camera that captures color images.

The image sensor is, for example, a two-dimensional image sensor such as a CCD (Charge Coupled Devices) image sensor or a CMOS (Complementary Metal-Oxide Semiconductor) image sensor. The imaging unit 11 forms an image of light from an object on an imaging surface (light receiving surface) of an image sensor using an optical system such as a lens, and converts the light from the object into an electrical signal using the image sensor. Then, the imaging section 11 outputs the output signal of the imaging device to the video processing section 15 as a video signal.

The handset-side transmission section 12 is a communication interface for communicating with the base device 2. The slave side transmission section 12 is connected to the control device 3 via a first main line 61. In this embodiment, the first trunk line 61 is composed of a plurality of lines, but in FIG. 1, the first trunk line 61 is shown as one line. The handset side transmission section 12 is configured to be able to communicate bidirectionally with the base device 2 via the communication section 32 of the control device 3 . The handset-side transmission unit 12 is configured to transmit a communication signal to the base unit 2. Communication signals include audio signals, video signals, control signals, and the like. Further, the handset-side transmission unit 12 receives a communication signal transmitted from the base unit 2 via the communication unit 32, and obtains an audio signal or the like by demodulating the received communication signal. The audio signal is output to the communication unit 19 via the handset side control unit 13.

The handset-side operation unit 14 is configured to accept operations from a person (visitor H1). The handset-side operation unit 14 is, for example, an input interface having a plurality of push buttons, a touch panel, and the like. The plurality of push buttons include, for example, a numeric keypad of 0 to 9, an asterisk (*) button, a delete button, and a call button. For example, when visitor H1 wants to call the resident of room number (unit number) "room 1024" using handset 1, he presses the number buttons on the numeric keypad in order and inputs the room number. The input room number is sequentially displayed on the display unit 18 each time the number button is pressed (see FIG. 3B). Finally, the visitor H1 presses the call button to confirm the input of the room number, and a call is made to the base unit 2 of the dwelling unit with the room number "1024".

The video processing unit 15 is configured to receive the video signal output from the imaging unit 11 and process the video included in the video signal through signal processing. The video processing unit 15 is implemented, for example, by a device such as a DSP (Digital Signal Processor) or an FPGA (Field-Programmable Gate Array).

The storage unit 16 is composed of a readable and writable memory. The storage unit 16 is, for example, a flash memory. The storage unit 16 stores (records) the video imaged by the imaging unit 11. Although the storage unit 16 in this embodiment is provided outside the slave-side control unit 13, it may be provided inside the slave-side control unit 13. That is, the storage section 16 may be a built-in memory of the slave side control section 13. Note that the storage unit 16 stores various data, which will be described later, in addition to the video imaged by the imaging unit 11.

The sensor 17 is, for example, a pyroelectric infrared sensor, and detects a person (visitor H1) by detecting the amount of change in infrared light that occurs when the person (visitor H1) moves. Sensor 17 may be omitted.

The display unit 18 has a display screen 180 made of, for example, a liquid crystal display. The display unit 18 outputs (images display) the basic guide image G0 and the first guide image G1 to the sixth guide image G6 under the control of the handset-side control unit 13, as shown in FIGS. 3A to 5B. These guide images G0 to G6 are merely examples, and the number of types of guide images and their display contents are not particularly limited. Further, the display unit 18 displays an image of the visitor H1 himself captured by the image capturing unit 11 under the control of the handset side control unit 13. The display unit 18 outputs, for example, a real-time image being captured by the imaging unit 11 superimposed on substantially the center of the guide image (see FIG. 3A). During a call to the base device 2, which is the destination, or during a conversation with the base device 2, the image of the visitor H1 is not output to the display screen 180, but is output to the base device 2 side.

The handset-side control unit 13 is a computer system mainly composed of one or more processors and memory as hardware. In this computer system, the functions of the handset-side control unit 13 are realized by executing a program recorded in the memory using one or more processors. The program may be prerecorded in the memory of the computer system, may be provided via a telecommunications line, or may be provided recorded on a non-transitory storage medium readable by the computer system, such as an optical disk or a hard disk drive. Good too.

The handset-side control section 13 is configured to control the imaging section 11 and the handset-side transmission section 12. Further, the handset side control section 13 is configured to control the video processing section 15 and the display section 18.

The handset-side control unit 13 controls the imaging unit 11 to cause the imaging unit 11 to capture a video. In this embodiment, for example, when the sensor 17 detects a person (visitor H1), the handset-side control unit 13 activates the imaging unit 11 to start capturing an image of the person. By controlling the display unit 18, the handset-side control unit 13 outputs a guide image for guiding the input of a room number and a real-time image being captured by the imaging unit 11 to the display screen 180 (FIG. 3A). reference). Note that the image that the display unit 18 outputs to the display screen 180 may be an image other than the above-mentioned real-time video. For example, the above-mentioned image may be a still image taken at any timing by the imaging unit 11, such as a still image when the visitor H1 first operates the handset-side operation unit 14, It may be a frame-by-frame video.

In addition, the handset-side control unit 13 transmits images captured by the imaging unit 11 before and during the call to the base unit 2, which is the calling destination, and during communication between the slave unit 1 and the base unit 2. Send to 2. Specifically, the handset-side control unit 13 causes the first video to be captured in the first imaging period. Furthermore, the handset-side control unit 13 causes the second video to be captured in the second imaging period. The first imaging period is, for example, a period from the time when the handset-side operation unit 14 receives an operation by the visitor H1 until the start of a call. The second imaging period is, for example, a period from the end of transmitting the first video to the base device 2 until the end of the call or the end of the call. The second video is a so-called real-time video, and the first video is a past video with respect to the second video.

The handset side control unit 13 controls the handset side transmission unit 12 to cause the handset side transmission unit 12 to transmit a communication signal to the base unit 2, and to cause the handset side transmission unit 12 to transmit a communication signal from the base unit 2. Receive communication signals. The communication signal to the base unit 2 includes an audio signal, a video signal, a control signal, and the like. Furthermore, the communication signal from the base unit 2 includes an audio signal, a control signal, and the like.

The handset-side control unit 13 controls the video processing unit 15 to cause the video processing unit 15 to process the video included in the video signal from the imaging unit 11. The video processed by the video processing unit 15 is transmitted from the slave unit side transmission unit 12 to the base unit 2.

The handset-side control unit 13 is configured to execute various functions in response to operation inputs received by the handset-side operation unit 14. The handset-side control unit 13 is configured to execute a function corresponding to the guide image currently displayed on the display screen 180 of the display unit 18 based on the relationship with the guide image. For example, when a number button is operated while a guide image prompting the input of a room number is displayed on the display screen 180, the handset-side control unit 13 displays the input number on the display screen 180. Output. Then, when the call button is operated after inputting the room number, the slave unit side control unit 13 starts calling the base unit 2, which is the destination of the call.

The handset-side control unit 13 has a first recording function that starts the first recording within a predetermined period. Hereinafter, the sound data acquired by the first recording will be referred to as "first sound data." The first sound data may include the voice uttered by the visitor H1 that is input into the microphone of the communication unit 19. The first sound data may include, for example, the personal name or job title of the visitor H1. Furthermore, if the visitor H1 is a delivery company or the like, the first sound data may include the name of the company or organization to which the visitor H1 belongs. Further, the first sound data may include a simple message (business).

The predetermined period is a period during which the base device 2, which is the calling destination, is called based on the room number (or management room, etc.) specified by the handset-side operation unit 14. In this embodiment, the predetermined period starts, for example, after a call button is pressed to confirm the room number. Furthermore, in this embodiment, the predetermined period ends at the timing at which the call ends when there is no response from the base unit 2 that is the called party. If there is a response from the called base unit 2 before the start of the first recording, the handset-side control unit 13 does not execute the first recording, and the slave unit side control unit 13 does not execute the first recording, and starts the called base unit 2 while the first recording is being performed. If there is a response from 2, the first recording is stopped. When the handset-side control unit 13 starts the first recording, it temporarily stores the first sound data in its own built-in memory and transmits the first sound data to the base unit 2.

In addition, the handset side control unit 13 has a second recording function that starts a second recording different from the first recording if there is no response from the called base unit 2 within a predetermined period. are doing. Hereinafter, the sound data acquired through the second recording will be referred to as "second sound data." The second sound data, like the first sound data, may include the sound uttered by the visitor H1 that is input into the microphone of the communication unit 19. Further, like the first sound data, the second sound data may include the visitor H1's personal name, job title, company name or organization name to which the visitor H1 belongs, or a simple message (requirements).

The second recording is started only when the visitor H1 indicates an intention to perform the second recording. Specifically, the second recording is started when the visitor H1 presses the call button on the handset side operation unit 14 during a period for the visitor H1 to select whether or not to perform the second recording. be done. In the present embodiment, the period is a period during which a fifth guide image G5, which will be described later, is displayed on the display screen 180 of the display unit 18. Note that, if the visitor H1 presses the off button on the handset-side operation unit 14 during the above period, the second recording will not be performed.

When the second recording is executed, the handset-side control unit 13 causes the storage unit 16 to store the second sound data acquired by the second recording. In this case, at the timing when the second sound data is stored in the storage unit 16, the handset-side control unit 13 erases the first sound data from the first recording that was temporarily stored in its internal memory. It is preferable. On the other hand, if the second recording is not performed, the handset-side control unit 13 causes the storage unit 16 to store the first sound data from the first recording that was temporarily stored in the built-in memory.

The sound data stored in the storage unit 16 is stored as so-called answering machine data until a predetermined number of days (for example, one week) has elapsed, and is deleted after the elapse of the predetermined number of days. The voicemail data is also transferred to the base device 2 and stored on the base device 2 side until a predetermined number of days (for example, one week) has passed. When a user (for example, a resident) performs an operation input to the base unit 2 regarding erasing of the answering machine data, the answering machine data is erased. In this way, even if the second recording is not performed, the first sound data from the first recording is stored in the storage unit 16, so the first recording can be used as an answering machine instead of the second recording.

Further, the handset-side control unit 13 has a function as a reception control unit 7 that controls the output of reception information to the handset 1. Hereinafter, unless otherwise specified, when explaining the function of the reception control section 7 in the handset-side control section 13, the explanation will be based on the reception control section 7 instead of the handset-side control section 13 as the main body. do. In this embodiment, the reception control unit 7 outputs (images display) the basic guide image G0 and the first guide image G1 to the sixth guide image G6 to the display unit 18 as reception information. Further, the reception control unit 7 outputs a voice message corresponding to at least one of the images G0 to G6 from the speaker of the communication unit 19 as reception information.

As shown in FIG. 3A, the basic guide image G0 includes guide information (for example, a character string such as "Please press the room number") that prompts the user to input a room number. Furthermore, a video of the visitor H1 himself captured by the imaging unit 11 is output as the basic guide image G0. When the sensor 17 detects the visitor H1, the reception control unit 7 activates the imaging unit 11 and causes the basic guidance image G0 to be displayed on the display screen 180 of the display unit 18. Further, the reception control section 7 causes the speaker of the communication section 19 to output a voice message such as "Welcome. Please press the room number."

As shown in FIG. 3B, the first guide image G1 includes the guide information displayed in the basic guide image G0 and the room number input by the visitor H1 using the handset-side operation unit 14. The reception control unit 7 causes the first guidance image G1 to be displayed on the display screen 180 of the display unit 18 when the visitor H1 starts inputting the room number using the handset-side operation unit 14 according to the basic guidance image G0. The first guide image G1 is updated every time a room number is input. At this time, the reception control unit 7 may output a voice message corresponding to the digits of the room number from the speaker of the communication unit 19 each time the visitor H1 inputs the digits of the room number.

As shown in FIG. 4A, the second guide image G2 includes guide information that prompts the visitor H1 to say his or her name (for example, a character string such as "Please tell us your name, we will assist you"), and the first guide image G2. Contains countdown information indicating the time until recording starts. FIG. 4A shows, as an example, a situation where there are three seconds left until the first recording starts. When the visitor H1 completes inputting the room number by pressing the call button on the handset-side operation unit 14, the reception control unit 7 causes the second guide image G2 to be displayed on the display screen 180 of the display unit 18. The second guide image G2 is updated every time the countdown progresses by one second. Further, the reception control section 7 causes the speaker of the communication section 19 to output a voice message such as "Please tell us your name so that we can assist you."

As shown in FIG. 4B, the third guide image G3 includes the guide information displayed in the second guide image G2 and a circular timer representing the remaining time for performing the first recording while the first recording is being performed. Contains images. When the above countdown ends, the reception control unit 7 causes the third guide image G3 to be displayed on the display screen 180 of the display unit 18. The timer image is updated as time passes. Specifically, in the timer image, the arc-shaped band gradually extends as time passes, and finally, when the remaining time reaches zero, the approximately circular shape is completed.

As shown in FIG. 4C, the fourth guidance image G4 includes guidance information that informs the visitor H1 that the visitor H1 is being called (e.g., a character string such as "Please wait") and a visual message that indicates that the visitor H1 is being called. Contains pictograms etc. When the reception control unit 7 finishes executing the first recording, the reception control unit 7 causes the fourth guide image G4 to be displayed on the display screen 180 of the display unit 18. Further, the reception control unit 7 causes the speaker of the communication unit 19 to output a voice message such as “Please wait”, for example.

As shown in FIG. 5A, the fifth guidance image G5 includes guidance information that indicates that it is possible to leave a message (that is, a second recording) (for example, ``We were unable to handle your request. ”). In addition, the fifth guide image G5 includes guide information informing the second recording time (for example, a character string such as "You can speak for 15 seconds") and selection information (for example, "Yes: Call" and "No: Cancel"). ”, etc.). The response control unit 7 causes the fifth guidance image G5 to be displayed on the display screen 180 of the display unit 18 when there is no response from the called base unit 2 even after the end time of the call. Further, the reception control unit 7 causes the speaker of the communication unit 19 to output a voice message such as “We were unable to contact you. Would you like to leave us a message?”.

As shown in FIG. 5B, the sixth guidance image G6 includes guidance information that prompts the visitor H1 to say his or her name and business (for example, a character string such as "Please tell us your name and business"), and During execution of the second recording, a circular timer image representing the remaining time for performing the second recording is included. When the visitor H1 presses the call button on the handset side operation section 14 while the fifth guidance image G5 is being displayed, the reception control section 7 causes the sixth guidance image G6 to be displayed on the display screen 180 of the display section 18. The timer image is updated as time passes, similar to the timer image of the third guide image G3. Further, the reception control unit 7 causes the speaker of the communication unit 19 to output a voice message such as “Please tell us your name and business”, for example.

Here, while the fifth guidance image is being displayed, if the visitor H1 presses the erase button or if no push operation is made, the reception control unit 7 will control the basic guidance image G0 without performing the second recording. is displayed on the display screen 180 of the display unit 18, and the process shifts to a standby state. Further, even when the second recording is finished, the reception control unit 7 causes the basic guide image G0 to be displayed on the display screen 180 of the display unit 18, and shifts to a standby state. Then, in the standby state, when the sensor 17 no longer detects the visitor H1, the reception control section 7 stops the imaging section 11 and also stops the display of the basic guide image G0.

In this manner, the reception control unit 7 sequentially outputs each of the images G0 to G6 and each audio message as reception information in accordance with the progress of the reception of the visitor H1. Note that when there is a response from the base unit 2, which is the call destination, to the call from the caller's slave unit 1, the response control unit 7 displays the fifth guide image G5 and the sixth guide image G6 on the display unit 18. is not displayed on the display screen 180.

Further, the reception control unit 7 has a call control function that controls the output of call information to the base device 2 designated by the visitor H1 as a call destination. The calling information may include, for example, a ringing tone (for example, "Pororon, Pororon", etc.) output from a speaker included in the talking unit 29 (described later) of the base unit 2. Further, the call information may be, for example, an image displayed on the display unit 22 (described later) of the base unit 2 to be presented to the resident (respondent) of the dwelling unit 20, or an image displayed on the display unit 22 of the base unit 2 (described later), or an image presented to the resident (response person) of the base unit 2; may include audio output to the residents of the dwelling unit 20 from speakers included in the home unit 20. In this embodiment, the call information includes a ring tone and first sound data recorded in the first recording.

In this embodiment, as described above, when the visitor H1 completes the input of the room number using the handset-side operation unit 14 and presses the call button, the room number (that is, the call destination) is determined. . Therefore, when the input of the room number is confirmed, the response control unit 7 causes the base unit 2 in the destination room (here, room 1024) to start the call via the control device 3. In base unit 2, when the reception control unit 7 starts calling, a ring tone is output from the notification unit 27 (described later). During the call, the base unit 2 reproduces the first audio data recorded by the first recording in real time, for example, by streaming. In short, the reception control unit 7 causes the base unit 2 to reproduce the first sound data during the call. Preferably, the output of the ring tone is temporarily stopped during the period in which the first sound data is being reproduced. Thereafter, in the base unit 2, the output of the ring tone and the reproduction of the first sound data are alternately repeated until the predetermined period of the first recording function ends. Note that the first sound data may be data stored in the base unit 2 when first transmitted from the slave unit 1, or data stored in the memory of the slave unit side control unit 13 may be repeatedly transmitted to the base unit. 2 may be transmitted.

(2.3) Configuration of base unit Next, the configuration of base unit 2 will be explained. As shown in FIG. 1, the parent device 2 includes a parent device side transmission section 21, a display section 22, a parent device side control section 23, a parent device side operation section 24, a video processing section 25, and a storage section 26. and a notification section 27. Furthermore, the main device 2 includes a communication section 29 (including a speaker and a microphone) for realizing a communication with the handset 1 and the door phone 4.

The base unit side transmission unit 21 is a communication interface for communicating with the slave unit 1 and the door phone 4. Note that the base unit side transmission unit 21 may be configured with two different communication interfaces, one for communicating with the slave unit 1 and the other for communicating with the door phone 4. The main device side transmission section 21 is connected to the control device 3 via the second main line 62, the branch line 63, and the branch 5. In this embodiment, the second main line 62 and the branch line 63 are each made up of a plurality of lines, but in FIG. 1, the second main line 62 and the branch line 63 are each shown as one line. The parent unit side transmission unit 21 is configured to be able to communicate bidirectionally with the slave unit 1 via the communication unit 32 of the control device 3 . The base unit side transmission unit 21 is configured to transmit a communication signal to the slave unit 1. Communication signals include audio signals, control signals, and the like. Further, the base unit side transmission unit 21 receives a communication signal transmitted from the slave unit 1 via the communication unit 32, and obtains an audio signal, a video signal, etc. by demodulating the received communication signal. The audio signal is output to the communication unit 29 via the base unit side control unit 23, and the video signal is output to the display unit 22 via the base unit side control unit 23.

The display unit 22 is configured to display the video from the video processing unit 25 (for example, the video captured by the imaging unit 11 of the slave unit 1). The display section 22 is, for example, a liquid crystal display. When the base device 2 includes a touch panel display, the touch panel display may serve as the display section 22 and the base device side operation section 24.

The main unit side operation unit 24 is configured to accept operations from a person (for example, a resident). When a predetermined operation (for example, a push operation) is performed on the base unit side operation unit 24 while the base unit side transmission unit 21 is receiving a call signal for calling a resident, the slave unit 1 and the base unit It becomes possible to make a voice call with 2.

The video processing section 25 is configured to receive the video signal from the handset 1 received by the base device side transmission section 21 and process the video included in the video signal through signal processing. The video processing unit 25 is configured to perform, for example, a combination process of combining a plurality of videos. In this embodiment, the video processing unit 25 creates one video by combining a first video, which is a past video, and a second video, which is a real-time video, in the combining process. The video processing unit 25 is realized, for example, by a device such as a DSP or an FPGA.

The parent device side control unit 23 is a computer system mainly composed of one or more processors and memory as hardware. In this computer system, the functions of the main unit side control unit 23 are realized by executing a program recorded in the memory using one or more processors. The program may be prerecorded in the memory of the computer system, may be provided via a telecommunications line, or may be provided recorded on a non-transitory storage medium readable by the computer system, such as an optical disk or a hard disk drive. Good too.

The parent device side control section 23 is configured to control the parent device side transmission section 21 and the display section 22. Furthermore, the main device side control section 23 is configured to control the video processing section 25. The base unit side control unit 23 controls the base unit side transmission unit 21 to cause the base unit side transmission unit 21 to transmit a communication signal to the slave unit 1, and causes the base unit side transmission unit 21 to transmit a communication signal from the slave unit 1 to the base unit side transmission unit 21. receive communication signals. The communication signal to the handset 1 includes an audio signal, a control signal, and the like. Furthermore, the communication signal from handset 1 includes an audio signal, a video signal, a control signal, and the like.

The parent unit side control unit 23 controls the display unit 22 to display the video sent from the slave unit 1 on the display unit 22. In this embodiment, one video is displayed on the display unit 22 by combining a first video that is a past video and a second video that is a real-time video. For example, the parent device side control unit 23 causes the first video to be displayed in a small size and the second video to be displayed in a large size on the display screen of the display unit 22.

The storage unit 26 is composed of a readable and writable memory. The storage unit 26 is, for example, a flash memory. The storage unit 26 stores the first video and the second video sent from the handset 1. In the present embodiment, the storage section 26 is provided outside the main device side control section 23, but may be provided inside the main device side control section 23. That is, the storage section 26 may be a built-in memory of the master device side control section 23.

The notification unit 27 is configured to output a ringing tone, for example. When receiving a call from the handset 1, the base unit side control unit 23 causes the notification unit 27 to output a ring tone at a predetermined timing. Further, the notification unit 27 is configured to output not only the ringing tone but also the first sound data recorded on the handset 1 side described above. The first sound data may be output from the speaker of the communication unit 29. The first sound data is stored in the storage unit 26 or built-in memory.

(2.4) Configuration of control device Next, the configuration of the control device 3 will be explained. As shown in FIG. 1, the control device 3 includes a signal processing section 31 and a communication section 32.

The communication unit 32 is a communication interface for communicating with the slave unit 1 and the base unit 2. The communication unit 32 is connected to the slave unit 1 via the first main line 61. Further, the communication unit 32 is connected to the base unit 2 via the second main line 62, the branch line 63, and the branch 5. The communication unit 32 is configured to be able to communicate bidirectionally with the slave side transmission unit 12 of the slave unit 1 . Further, the communication unit 32 is configured to be able to communicate bidirectionally with the base unit side transmission unit 21 of the base unit 2. In other words, the communication unit 32 is configured to relay communication between the base unit side transmission unit 21 and the slave unit side transmission unit 12. Therefore, the communication unit 32 relays the communication signal transmitted from the slave side transmission unit 12 of the slave unit 1 and transmits it to the plurality of base units 2. Here, the communication signal transmitted from the handset 1 includes information (for example, an address, etc.) for specifying the base device 2 that is the transmission destination. Therefore, among the plurality of base devices 2, only the base device 2 whose address assigned to itself matches the address included in the communication signal can receive the communication signal. Furthermore, the communication unit 32 relays communication signals transmitted from each of the plurality of base units 2 and transmits them to the slave unit 1 .

The signal processing unit 31 is a computer system mainly composed of one or more processors and memory as hardware. In this computer system, the functions of the signal processing section 31 are realized by executing a program recorded in a memory using one or more processors. The program may be prerecorded in the memory of the computer system, may be provided via a telecommunications line, or may be provided recorded on a non-transitory storage medium readable by the computer system, such as an optical disk or a hard disk drive. Good too.

The signal processing section 31 is configured to control the communication section 32. Specifically, by controlling the communication unit 32, the signal processing unit 31 causes the communication signal transmitted from the handset 1 to be transmitted to the plurality of base units 2, and from each of the multiple base units 2. The communication signal to be transmitted is caused to be transmitted to the handset 1.

(2.5) Setting of reception information In this embodiment, upon receiving a setting input for setting reception information, the reception control unit 7 sets the handset 1 or the apartment complex (apartment facility) 200 based on the setting input. It has a setting function to set reception information as a unit. Here, "setting reception information" means setting at least part of the contents of reception information. The reception information may include, for example, a character string or an image displayed on the display screen 180 of the display unit 18, a voice message output from the speaker of the call unit 19, or a procedure for responding to the visitor H1.

In this embodiment, the reception control unit 7 sets reception information for each handset 1 based on the setting input. That is, for example, a handset 1 is a shared terminal installed in the common area 201 of the housing complex 200, and a slave device 1 is a dedicated terminal for residents of the housing complex 200 installed at the back entrance 202 of the housing complex 200 or in the parking lot. Different reception information may be set for the machine 1 and the machine 1. Here, when setting reception information, for example, the installer or administrator of the slave unit 1 may perform the setting on the slave unit 1 to be set, or may configure the setting on the slave unit 1 to be set, or on any one of the multiple slave units 1. 1, settings may be made for each of a plurality of slave units 1.

As an example, the handset 1, which is a shared terminal, is mainly used by a third party other than the resident. Therefore, it is preferable to set the reception information in the handset 1 so that the display screen 180 of the display section 18 displays a character string such as "Welcome" as a greeting to the visitor H1. Further, as an example, the handset 1, which is a dedicated terminal, is mainly used by residents. For this reason, in this handset 1, it is preferable to set reception information such that a character string such as "Welcome back" is displayed on the display screen 180 of the display unit 18 as a greeting to the visitor H1.

In this embodiment, the reception information includes first information and second information. That is, upon receiving the setting input, the reception control unit 7 sets the first information and the second information based on the setting input.

The first information is information that remains unchanged regardless of the situation in which the handset 1 is placed. In other words, the first information is information that does not depend on the time of day, the attributes of the visitor H1 (for example, a resident, the resident's family, friends, or a business such as a delivery company), or information input into the handset 1. be. As an example, the first information is guidance information (for example, a character string such as "Please press the room number") and a voice message that prompt the user to input the room number.

The second information is information that changes depending on the situation in which the handset 1 is placed. That is, the second information is information that changes depending on the time of day, the attributes of the visitor H1, the information input to the handset 1, and the like. As an example, the second information is guidance information expressing greetings to the visitor H1 (for example, a character string such as "Hello") and a voice message. For example, the reception control unit 7 can also set the reception information (second information) as follows based on the setting input. That is, if it is in the morning, the reception control unit 7 displays a character string such as "Good morning" on the display screen 180 of the display unit 18 as reception information, or sends a voice message such as "Good morning" to the telephone. For example, the signal may be output from the speaker of section 19. In addition, if it is nighttime, the reception control unit 7 displays a character string such as “Good evening” on the display screen 180 of the display unit 18 or outputs a voice message such as “Good evening” from the speaker of the communication unit 19. do.

Further, the reception control unit 7 can enable or disable the advance notice function based on the setting input. Here, the advance business notification function receives predetermined information such as the name or attributes of the visitor H1 from the visitor H1, and the predetermined information received before the resident (responder) starts a call with the visitor H1. This is a function to notify residents of information. That is, the reception information may include instruction information for prompting the visitor H1 to input predetermined information. Then, the reception control unit 7 sets whether or not to include the instruction information in the reception information based on the setting input.

In this embodiment, the reception control unit 7 displays the second guide image G2 and the third guide image G3 on the display screen 180 of the display unit 18, thereby prompting the visitor H1 to say his or her name as instruction information. . In addition, the reception control unit 7 causes the display screen 180 of the display unit 18 to display, for example, a guide image G7 as shown in FIG. 7 as instruction information before displaying the second guide image G2 and the third guide image G3. It is also possible to set it as follows.

The guidance image G7 shown in FIG. 7 includes guidance information (for example, a character string such as "Please select your business or talk to us") that prompts the visitor H1 to input the attributes (including the business), and Contains selection information (for example, character strings such as "1. Friends", "2. Family/Relatives", etc.). The visitor H1 inputs the attribute corresponding to himself among the selection information displayed on the guide image using the handset operation section 14 or speaks into the microphone of the communication section 19. Thereby, the reception control unit 7 receives attribute information regarding the attribute selected by the visitor H1, and transmits the received attribute information to the base device 2. The base unit 2 displays a character string corresponding to the attribute information on the display unit 22, outputs a voice message corresponding to the attribute information from the speaker of the communication unit 29, etc. Notify the attributes of H1.

Further, the reception control unit 7 can set a function of changing reception information according to the attributes of the visitor H1 based on the setting input. In other words, the reception control unit 7 can change the reception information based on the information input to the handset 1. Here, the information input to the handset 1 is an image of the visitor H1 captured by the handset 1, information input by operation on the handset side operation section 14, or information obtained by the microphone of the communication section 19. The visitor H1's voice data may be included.

The reception control unit 7 may determine the attributes of the visitor H1, for example, by comparing a captured image of the visitor H1 with an image of a visitor list stored in the storage unit 16. Further, the reception control unit 7 may determine the attributes of the visitor H1, for example, by comparing the voice data of the visitor H1 and the voice data of the visitor list stored in the storage unit 16. In addition, the reception control unit 7 may acquire the attribute information of the visitor H1 by using, for example, the above-mentioned prior notice function.

For example, the reception control unit 7 can set reception information as follows based on the setting input. That is, when the visitor H1 is a business such as a delivery company, and is known to the resident (for example, a business with whom an appointment has been made), the reception control unit 7 uses a password preset between the resident and the business. A character string prompting the user to input is displayed on the display screen 180 of the display unit 18. Further, if the visitor H1 is a friend or acquaintance of the resident, the reception control unit 7 causes the display screen 180 of the display unit 18 to display a character string expressing a welcome intention.

Further, the reception control unit 7 can set a function to change the reception information for each base unit 2 based on the setting input on the base unit 2. In other words, the reception control unit 7 can change the reception information based on information input to any one of the plurality of base units 2 . Here, the information input to the base unit 2 includes information input by the resident's operation on the base unit side operation unit 24 when the base unit 2 is not being called. As an example, the information input to the base device 2 may include information regarding the setting of enabling/disabling of the absentee mode, or information regarding the setting of enabling/disabling of the suspicious person repelling mode.

For example, suppose that the base unit 2 is designated as a call destination by the visitor H1 when the base unit 2 is set to the away mode. In this case, the reception control unit 7 notifies the visitor H1 that the resident is absent, for example, by displaying a character string such as “I am away” on the display screen 180 of the display unit 18. . Further, for example, assume that the base device 2 is designated as a call destination by the visitor H1 when the suspicious person repelling mode is set. In this case, the reception control unit 7 may be configured based on, for example, an image taken of the visitor H1, a voice uttered by the visitor H1 recorded by the first recording function, or an attribute of the visitor H1 obtained by the advance business notification function. , it is determined whether the visitor H1 is a suspicious person. Then, when the reception control unit 7 determines that the visitor H1 is a suspicious person, the reception control unit 7 displays a character string such as “Please pick up the visitor” on the display screen 180 of the display unit 18. Get rid of H1.

Further, the response control unit 7 can set the call control function based on the setting input. In other words, the reception control unit 7 can control the output of the call information to the base device 2 designated by the visitor H1 as the call destination. For example, based on the setting input, the response control unit 7 may alternately output the ring tone and play the first sound data while the base unit 2 is calling, output only the ring tone, or output both the ring tone and It is possible to set whether to output both the first sound data or not. For example, the response control unit 7 determines whether or not to leave the first sound data recorded by the first recording function and the second sound data recorded by the second recording function as answering machine data, based on the setting input. It is possible to set.

Here, the response control unit 7 can also set the call control function for each base unit 2 based on the setting input on the base unit 2. In other words, the reception control unit 7 can also control the output of the call information based on the information input to the base unit 2 designated as the call destination.

Further, the reception control unit 7 can also set the call control function as follows based on the setting input. That is, the reception control unit 7 controls the output of the call information when the information acquired by the handset 1 from the visitor H1 satisfies a predetermined condition after at least a part of the reception information has been output. For example, the reception control unit 7 may receive information about the visitor H1 based on the captured image of the visitor H1, the voice uttered by the visitor H1 recorded by the first recording function, or the attributes of the visitor H1 obtained by the advance business notification function. It is determined whether the person H1 is the person to whom the resident should be referred. Then, when the reception control unit 7 determines that the visitor H1 is the person to whom the resident should be contacted, the reception control unit 7 starts calling the base unit 2 designated as the calling destination. On the other hand, if the reception control unit 7 determines that the visitor H1 is not the person to whom the resident should be contacted, the reception control unit 7 does not call the base unit 2 designated as the destination of the call.

Further, the reception control unit 7 can also set the call control function as follows based on the setting input. That is, the reception control unit 7 controls the handset 1 when controlling the output of call information. For example, if the reception control unit 7 determines that the visitor H1 is not a person who should be contacted by the resident as described above, the reception control unit 7 displays a character string such as “Please pick up the visitor” on the display screen 180 of the display unit 18. to drive away visitor H1.

Further, upon receiving the setting input, the reception control unit 7 can also set the form of the audio information to be output as audio from the handset 1 among the reception information based on the setting input. In this embodiment, aspects of audio information may include language, tone of voice, tone, dialect, and the like. The language may include, for example, English, Chinese, or Korean in addition to Japanese. The voice tone may include, for example, a male voice tone, a female voice tone, or a voice tone that imitates the voice tone of a specific individual (for example, a celebrity or voice actor). The tone may include, for example, a colloquial tone, a literary tone, and the tone used when a butler speaks.

As an example, assume that the installer or administrator of handset 1 has set the language of audio information to English. In this case, the reception control unit 7 displays English guidance information (for example, a character string such as "ENTER ROOM No.") prompting the user to enter the room number in the basic guidance image G0, as shown in FIG. . Further, the reception control unit 7 causes the speaker of the communication unit 19 to output an English voice message such as “Welcome! Enter room number.” In this way, when the language of the audio information is set, the response control unit 7 may display the character string on the display screen 180 of the display unit 18 in the set language. In other words, the response control section 7 may change the mode of display information displayed on the display section 18 of the handset 1 based on the mode of the set audio information.

Further, the reception control unit 7 can set a function to change the form of audio information based on the information input to the handset 1. For example, as shown in FIG. 9, the reception control unit 7 may display a plurality of icons each representing a plurality of languages in the basic guide image G0. In the basic guide image G0 shown in FIG. 9, an icon including a character string representing English, an icon including a character string representing Chinese, and an icon including a character string representing Korean are displayed. Then, for example, the visitor H1 selects one of the icons by touching one of the icons displayed on the display screen 180 of the display unit 18. Thereafter, the response control section 7 outputs a voice message from the speaker of the communication section 19 or displays a character string on the display screen 180 of the display section 18 in the language corresponding to the selected icon. In addition, the visitor H1 may select any of the icons by operating a button corresponding to any of the icons displayed on the display screen 180 of the display unit 18 on the handset-side operation unit 14. .

Further, the reception control unit 7 can enable or disable the first recording function based on the setting input. Further, the reception control unit 7 can enable or disable the second recording function based on the setting input.

Hereinafter, a series of operations of the setting function by the reception control unit 7 will be described using FIG. 10. First, for example, a builder or a manager inputs a specific operation with a high security level that is unknown to the residents, using the handset-side operation unit 14 or the like (S1: Yes). Thereby, the reception control unit 7 starts operating in a setting mode in which setting input can be accepted (S2).

In the setting mode, the reception control unit 7 displays a setting guide image on the display screen 180 of the display unit 18. The builder or manager inputs settings while viewing the guidance information displayed on the guidance image for settings. The setting input may be performed by the installer or manager using the handset operation unit 14, or by the installer or manager emitting voice into the microphone of the communication unit 19. It's okay to be hurt. Upon receiving the setting input (S3: Yes), the reception control unit 7 sets reception information based on the setting input (S4). The reception information set here is stored in the storage unit 16 or the built-in memory of the handset side control unit 13.

Thereafter, the reception control unit 7 waits for setting input until an end trigger occurs (S5: No). Then, when the termination trigger occurs (S5: Yes), the reception control unit 7 terminates the operation in the setting mode (S6). Here, the termination trigger is generated when the builder or administrator performs an operation input to terminate the setting mode. The termination trigger also occurs when the time during which no setting input is accepted continues for a predetermined period of time or more.

As described above, in this embodiment, for example, the installer or manager of the handset 1 controls the reception control unit 7 to transmit reception information to the handset 1 according to the installation environment of the intercom system 100 or the resident's request. It can be freely set as a unit. Therefore, this embodiment has the advantage that it is possible to improve the degree of freedom in how the visitor H1 is treated.

Furthermore, the handset-side control unit 13 has a function as a volume setting unit 8 that sets the volume at which reception information is output. In this embodiment, the function as the volume setting section 8 is performed in the setting mode of the reception control section 7 described above. The volume setting unit 8 increases or decreases the volume at which reception information is output from the handset 1 based on a setting input by, for example, a builder or administrator. Here, the builder or manager can set the volume for each of at least one item among the predetermined time, time period, day, month, day of the week, and season using the volume setting section 8, for example. . As an example, the builder or manager can use the volume setting unit 8 to set the volume to be lower during nighttime and early morning hours from 7:00 pm to 8:00 am than during other times.

(4) Modifications The embodiment described above is just one of various embodiments of the present disclosure. The embodiments described above can be modified in various ways depending on the design, etc., as long as the objective of the present disclosure can be achieved. Further, functions similar to those of the intercom system 100 may be realized by a setting method, a (computer) program, a non-temporary recording medium on which the program is recorded, or the like.

A setting method according to one aspect includes an input step and a setting step. The input step is a step of receiving setting input for setting reception information. The setting step is a step of setting reception information for the slave device 1 or the collective facility 200 having a plurality of facilities 20 as one unit, based on the setting input in the input step. The reception information is information output from the handset 1 in order to respond to the visitor H1 visiting the collective facility 200. The handset 1 is a device that is installed in the collective facility 200 and communicates with one of the multiple base devices 2 that are installed in each of the multiple facilities 20 . Further, a program according to one embodiment causes one or more processors to execute the above setting method.

A setting method according to one aspect includes an input step and a setting step. The input step is a step of receiving setting input for setting reception information. The setting step is a step of setting the form of the audio information output as audio from the handset 1 among the reception information, based on the setting input in the input step. The reception information is information output from the handset 1 in order to respond to the visitor H1 visiting the collective facility 200 having a plurality of facilities 20. The handset 1 is a device that is installed in the collective facility 200 and communicates with one of the multiple base devices 2 that are installed in each of the multiple facilities 20 . Further, a program according to one embodiment causes one or more processors to execute the above setting method.

The intercom system 100 according to the present disclosure includes a computer system in, for example, the handset-side control unit 13 of the handset 1, the signal processing unit 31 of the control device 3, and the like. A computer system mainly consists of a processor and a memory as hardware. The functions of the handset-side control unit 13 and the signal processing unit 31 in the present disclosure are realized by the processor executing a program recorded in the memory of the computer system. The program may be pre-recorded in the memory of the computer system, may be provided through a telecommunications line, or may be recorded on a non-transitory storage medium readable by the computer system, such as a memory card, optical disc, hard disk drive, etc. may be provided. A processor in a computer system is comprised of one or more electronic circuits including semiconductor integrated circuits (ICs) or large scale integrated circuits (LSIs). The integrated circuits such as IC or LSI referred to herein have different names depending on the degree of integration, and include integrated circuits called system LSI, VLSI (Very Large Scale Integration), or ULSI (Ultra Large Scale Integration). Furthermore, an FPGA (Field-Programmable Gate Array), which is programmed after the LSI is manufactured, or a logic device that can reconfigure the connections inside the LSI or reconfigure the circuit sections inside the LSI, may also be used as a processor. Can be done. The plurality of electronic circuits may be integrated into one chip, or may be provided in a distributed manner over a plurality of chips. A plurality of chips may be integrated into one device, or may be distributed and provided in a plurality of devices. The computer system herein includes a microcontroller having one or more processors and one or more memories. Therefore, the microcontroller is also composed of one or more electronic circuits including semiconductor integrated circuits or large-scale integrated circuits.

Further, it is not an essential configuration for the handset 1 that a plurality of functions in the handset 1 are integrated into one casing. The components of the handset 1 may be distributed and provided in a plurality of housings. Furthermore, at least some functions of the handset 1, such as the handset-side control unit 13, may be realized by, for example, a server device, a cloud (cloud computing), or the like. On the contrary, all the functions of the handset 1 may be integrated into one housing as in the above-described embodiment. The same applies to the control device 3.

In the above-described embodiment, the reception control section 7 is not limited to being realized as a function of the slave device side control section 13, and may be provided separately from the slave side control section 13. Further, the response control unit 7 can be installed anywhere as long as it can communicate with the handset 1. For example, the response control unit 7 may be installed in the control device 3, the control room master device, or the like in addition to the slave device 1. The same applies to the volume setting section 8.

In the above-described embodiment, the reception control unit 7 may set the reception information for each housing complex (complex facility) 200 as one unit. As an example, if there are two housing complexes 200, the handset 1 of one housing complex 200 prompts for the input of the room number when interacting with the visitor H1, and the handset 1 of the other housing complex 200 prompts for the input of the room number. In addition to inputting the room number, settings may be made to prompt selection of the task.

In the embodiment described above, there may be a plurality of housing complexes (collective facilities) 200 as shown in FIG. 11 (two buildings in FIG. 11). In this case, upon receiving the setting input, the reception control unit 7 may set the reception information for the plurality of apartment complexes 200 as one unit based on the setting input. Here, "setting reception information for multiple housing complexes 200 as one unit" means, for example, if there is one slave unit 1 in each of multiple housing complexes 200, all of these slave units 1 Both of these mean setting the same reception information. In this case, the reception control unit 7 may be provided in any one of the plurality of control devices 3 installed in each of the plurality of housing complexes 200, for example. Then, if the reception information is set in this reception control unit 7, the reception information set for all the slave units 1 is transmitted via the plurality of control devices 3, so that all the slave units 1, the same reception information is set.

In the above-described embodiment, the reception control unit 7 uses a setting input to enable or disable the function of combining the sound data and video data recorded during a call with the answering machine data and storing it in the base unit 2. It may be possible to set based on

In the above-described embodiment, the reception control unit 7 enables or disables the function of notifying the resident of the presence of the visitor H1 before making a call while the slave unit 1 is responding to the visitor H1. It may be possible to set it based on input. With this function, the reception control section 7 causes the base unit 2 to emit light from a light source such as an LED (Light Emitting Diode), or steps up the volume of a specific sound from the speaker of the communication section 29.

In the above-described embodiment, the reception control unit 7 may be able to enable or disable the function of automatically responding to the visitor H1 without involving the resident, based on a setting input. With this function, the reception control unit 7 automatically performs reception on the visitor H1 using, for example, a learned neural network when the base unit 2 is set to the absence mode.

In the above-described embodiment, the reception control unit 7 causes the handset 1 and the base unit 2 to output different audio messages or to output different sounds while the handset 1 is serving the visitor H1. You may also output.

In the embodiment described above, the reception control unit 7 may be configured to receive setting input from a management room master unit installed in the management room of the housing complex 200.

(summary)
As described above, the intercom system (100) according to the first aspect includes the reception control section (7). The reception control unit (7) controls reception information. The reception information is information output from the handset (1) in order to respond to a visitor (H1) visiting a collective facility (200) having a plurality of facilities (20). The handset (1) is a device that is installed in a collective facility (200) and communicates with one of a plurality of master devices (2) installed in each of a plurality of facilities (20). Upon receiving a setting input for setting reception information, the reception control unit (7) sets reception information for each handset (1) or collective facility (200) as a unit based on the setting input.

According to this aspect, there is an advantage that the degree of freedom in how to respond to the visitor (H1) can be improved.

In the intercom system (100) according to the second aspect, in the first aspect, the reception information includes first information and second information. The first information is information that remains unchanged regardless of the situation in which the handset (1) is placed. The second information is information that changes depending on the situation in which the slave device (1) is placed.

According to this aspect, there is an advantage that the degree of freedom in how to respond to the visitor (H1) can be further improved.

In the intercom system (100) according to the third aspect, in the first or second aspect, the reception information includes instruction information for prompting the visitor (H1) to input predetermined information.

According to this aspect, there is an advantage that information regarding the visitor (H1) can be obtained in advance before the call is made.

In the intercom system (100) according to the fourth aspect, in any one of the first to third aspects, the reception control unit (7) outputs reception information based on the information input to the handset (1). change.

According to this aspect, there is an advantage that the manner of reception of the visitor (H1) can be changed depending on the visitor (H1).

In the intercom system (100) according to the fifth aspect, in any one of the first to fourth aspects, the reception control unit (7) controls any one of the plurality of base units (2) ( 2) Change the reception information based on the information input in step 2).

According to this aspect, there is an advantage that the manner in which visitors (H1) are received can be changed for each user of the base unit (2) (for example, a resident of the dwelling unit (20)).

In the intercom system (100) according to the sixth aspect, in any one of the first to fifth aspects, the reception control unit (7) calls the base unit (2) specified by the visitor (H1) as a call destination. Controls the output of call information.

According to this aspect, there is an advantage that the degree of freedom in calling the user of the base unit (2) can be improved.

In the intercom system (100) according to the seventh aspect, in the sixth aspect, the reception control unit (7) receives the call information based on the information input to the base unit (2) designated as the call destination. Control output.

According to this aspect, there is an advantage that the calling manner can be changed for each user of the base unit (2).

In the intercom system (100) according to the eighth aspect, in the sixth or seventh aspect, after at least a part of the reception information is output, the reception control unit (7) controls the handset (1) to When the information acquired from (H1) satisfies a predetermined condition, output of the calling information is controlled.

According to this aspect, there is an advantage that the manner of calling can be changed depending on the visitor (H1).

In the intercom system (100) according to the ninth aspect, in any one of the sixth to eighth aspects, the reception control unit (7) controls the handset (1) when controlling the output of the call information. do.

According to this aspect, there is an advantage that the mode of operation of the slave device (1) when the parent device (2) is called can be changed.

The intercom system (100) according to the tenth aspect, in any one of the first to ninth aspects, further includes a volume setting section (8) for setting the volume at which the reception information is output.

According to this aspect, there is an advantage that it is possible to set the response information to be output at an appropriate volume depending on the environment in which the handset (1) is placed.

In the intercom system (100) according to the eleventh aspect, in any one of the first to tenth aspects, there is a plurality of collective facilities (200). Upon receiving the setting input, the reception control unit (7) sets reception information for a plurality of collective facilities (200) as one unit based on the setting input.

According to this aspect, there is an advantage that the effort required to set reception information can be reduced compared to the case where reception information is set for each collective facility (200).

The setting method according to the twelfth aspect includes an input step and a setting step. The input step is a step of receiving setting input for setting reception information. The setting step is a step of setting reception information for a slave unit (1) or a collective facility (200) having a plurality of facilities (20) as one unit, based on the setting input in the input step. The reception information is information output from the handset (1) in order to respond to the visitor (H1) visiting the collective facility (200). The handset (1) is a device that is installed in a collective facility (200) and communicates with one of a plurality of master devices (2) installed in each of a plurality of facilities (20).

According to this aspect, there is an advantage that the degree of freedom in how to respond to the visitor (H1) can be improved.

The program according to the thirteenth aspect causes one or more processors to execute the setting method according to the twelfth aspect.

According to this aspect, there is an advantage that the degree of freedom in how to respond to the visitor (H1) can be improved.

The configurations according to the second to eleventh aspects are not essential to the intercom system (100) and can be omitted as appropriate.

By the way, during a call between the person serving as a resident (resident) and the visitor H1, the person responding can perform a specific operation on the main unit 2 to send a voice message for driving away the visitor H1 to the voice uttered by the person speaking. They may be output from the handset 1 in a superimposed manner. For example, if visitor H1 is a person who came for a purpose not desired by the attendant (religious solicitation, newspaper solicitation, door-to-door sales, etc.), the visitor may say, ``Please leave early,'' or ``I will come out and complain.'' A voice message such as "Would you like to pick it up?" is output to the handset 1, requesting that the child be picked up. It is preferable that the voice message requesting pick-up is, for example, a male tone of voice, or an angry tone or tone toward the visitor H1.

That is, the intercom system (100) includes a handset (1) and a response control section (7). The child device (1) is provided in a collective facility (200) having a plurality of facilities (20), and communicates with one of the plurality of parent devices (2) provided in each of the plurality of facilities (20). The reception control unit (7) controls the output of reception information to the handset (1) for responding to visitors (H1) visiting the collective facility (200). When the reception control unit (7) receives a predetermined input on the base unit (2) during a call between the slave unit (1) and the base unit (2), the reception control unit (7) generates audio information for driving away the visitor (H1). is output superimposed on the audio output from the handset (1).

1 Handset 2 Base unit 7 Response control section 8 Volume setting section 20 Dwelling unit (facility)
100 Intercom system 200 Apartment complex (collective facility)
H1 visitor

Claims (13)

Equipped with a reception control unit that controls reception information,
The reception information is provided at the reception facility before the reception person starts a call with a visitor visiting the collective facility that has multiple facilities, and the reception information is transmitted from one of the plurality of base units installed at the collective facility and installed at each of the plurality of facilities. is information output from the handset to prompt the responder to input predetermined information to be notified,
The predetermined information includes the visitor's name or attribute,
The slave device is a device that is installed in the collective facility and communicates with one of the plurality of master devices installed in each of the plurality of facilities,
When the reception control unit receives a setting input for setting the reception information, the reception control unit sets the reception information with the slave device or the collective facility as one unit based on the setting input,
The reception information includes countdown information indicating the remaining time until the start of inputting the predetermined information.
intercom system. The reception information is
first information that remains unchanged regardless of the situation in which the handset is placed;
and second information that changes depending on the situation in which the handset is placed.
The intercom system according to claim 1. The reception information includes instruction information for prompting the visitor to input the predetermined information.
The intercom system according to claim 1 or 2. The reception control unit changes the reception information based on information input to the child device.
The intercom system according to any one of claims 1 to 3. The reception control unit changes the reception information based on information input to any one of the plurality of base units.
The intercom system according to any one of claims 1 to 4. The reception control unit controls output of call information to a base device designated by the visitor as a call destination.
The intercom system according to any one of claims 1 to 5. The reception control unit controls output of the call information based on information input to the base device designated as the call destination.
The intercom system according to claim 6. The reception control unit controls the output of the call information when the information acquired by the handset from the visitor satisfies a predetermined condition after at least a part of the reception information has been output.
The intercom system according to claim 6 or 7. The reception control unit controls the child device when controlling the output of the call information.
The intercom system according to any one of claims 6 to 8. further comprising a volume setting unit that sets a volume at which the response information is output;
The intercom system according to any one of claims 1 to 9. The collective facilities are plural,
When the reception control unit receives the setting input, the reception control unit sets the reception information with the plurality of collective facilities as one unit based on the setting input.
The intercom system according to any one of claims 1 to 10. an input step for accepting setting input for setting reception information;
a setting step of setting the reception information based on the setting input in the input step, with a slave unit or a collective facility having a plurality of facilities as one unit;
The reception information is provided in the collective facility before a person responding to the call starts a call with a visitor visiting the collective facility, and is transmitted to one of the plurality of base units installed in each of the plurality of facilities. Information output from the handset to prompt the responder to input predetermined information to be notified,
The predetermined information includes the visitor's name or attribute,
The slave device is a device that is installed in the collective facility and communicates with one of the plurality of master devices installed in each of the plurality of facilities,
The reception information includes countdown information indicating the remaining time until the start of inputting the predetermined information.
Setting method. one or more processors,
executing the setting method according to claim 12;
program.

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