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Fujitsu

Fujitsu stands for advanced IT solutions and innovative technologies

About Fujitsu

Supported by a community of company health insurance funds, guild health insurance funds and substitute health insurance funds, the BITMARCK Group develops software products as well as individual consulting and services for modern health insurance management. An important subsidiary is BITMARCK SERVICE GmbH with branches in Essen and Bergisch Gladbach. More than 200 employees work here to securely and efficiently regulate the electronic exchange of data with employers, service providers and other communication partners for statutory health insurance funds.

01. challenges

To ensure that BITMARCK’s data centers can also be managed with as little effort as possible, the company opted for a server landscape from Fujitsu, with the associated ServerView Manageability solution in combination with a monitoring solution.

02. solutions

According to Schmidt, the monitoring software demonstrates “absolutely competitive performance and reliability – and there is now a plug-in for almost everything”. The monitoring software is not limited to the network, but can also be used to track all other components and processes in an IT environment. “And just as ServerView does for the hardware analysis of the servers, the monitoring software also sends us emails with warnings,” adds Dennis Zielke, system administrator at BITMARCK. “Taken together, these two tools increase our operational reliability enormously.”

The Fujitsu SELECT partner NETWAYS provided the harmonious solution cooperation. The Nuremberg-based system house specializes in monitoring with open source software, among other things. In order to integrate the Fujitsu ServerView Suite into the monitoring software, NETWAYS developed a monitoring plug-in so that BITMARCK can now import from both solutions equally.

03. success

“We receive the data from our customers in encrypted form so that we can extract it here and check it for plausibility, for example for contribution statements for statutory health insurance,” explains Thomas Schmidt, Head of Technology at BITMARCK. He is highly satisfied with the progress of the project: “Fujitsu and BITMARCK have enjoyed a good working relationship for many years. We chose Fujitsu as the general contractor for our BIT_CLEAR project because we are convinced of the reliability of the systems. Everything also went smoothly with our sales partner NETWAYS.”

NETWAYS was responsible for the implementation of the monitoring software and the integration of Fujitsu ServerView. Bernd Erk, CEO at NETWAYS summarizes: “We have developed a plug-in with which we can integrate ServerView and the Fujitsu hardware into the monitoring software. Fujitsu ServerView is a very sophisticated tool when it comes to hardware monitoring. It even goes as far as automatic spare parts ordering. ServerView is very system-oriented and very well adapted to all server types. I can carry out a precise hardware analysis.” Thanks to the NETWAYS plug-in, the BITMARCK administrators always have an overview of everything via a monitoring interface – “so they don’t have to switch back and forth between two interfaces”.

Solutions

Monitoring
Development
Hardware

Industry

Technology

Location

Worldwide