Surface

1 answer

My surface pro laptop is showing inverted colors when powered on.

I have a new Surface Pro 7th edition laptop that I have only had for less than a week. When I turn it back on after it being powered down, no matter how long it's been powered down for, the whole screen comes in as inverted colors. I can fix this by…

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Alexiss Taylor 0

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Q&A Assist

2 answers

screen automatically scroll back and forth

my newly bought surface pro 11 that comes with keyboard and spen had encounter an issue whereby the screen will automatically scroll up and down (back and forth) and sometime left to right (back and forth) repeatedly and this issue can only be resolve…

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Lie joo Chin 20

accepted

Lie joo Chin 20

3 answers

surface pro 12 setup will not except my work email address

surface pro 12. My boss just bought me a surface pro 12 and want to set it up with my work email address, But when i get to the .... Let's add your microsoft account page ".....I am told that the microsoft account doesn't exist" But this…

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Laura Oliver 0

edited an answer

Jade Ng 8,115 Microsoft External Staff Moderator

1 answer

Camer front view

My camera does not work on Zoom, though the other member's do

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Elaine Zimmer 0

answered

Q&A Assist

1 answer

Why are websites blocked that I want?

Why have I been blocked? It says: This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting…

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Robert Metzger 5

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stephane reynouard 0

1 answer

keyboard stopped working

My surface keyboard just suddenly stopped working, it was working fine this whole day but then it suddenly stopped

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Vanessa Mok 0

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2 answers

Replace my old GoTo

Hi. For a few years now, I have been using the GoTo computer. The battery is practically unusable now. I bought a GoTo Laptop. Both are under MajorDad64. I want to replace the original GoTo. OR, replace the battery because that is all that is wrong with…

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Brian Westbrook 0

answered

Barb Bowman 80,530 MVP Volunteer Moderator

1 answer

Cannot see my two devices in My Microsoft Account (TraceID: aDrchjM2PkCVOp2y.15.127)

I have two Surface devices, none of which appear permanently in My Account page (sometime they do, but when I click on Device Details I receive an error page with TraceID: aDrchjM2PkCVOp2y.15.127. Besides, now I should remove one of them because I am…

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Rosario Romeo 0

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Rosario Romeo 0

1 answer

my mic and my pc

my MIc is not being detected i bought a spilter for it to be a 3.5 i pluged it in every where i thought it could be and its still not being detected

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Unknown call By 0

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1 answer

How to fix Exception code: 0xc0000005 Minecraft crashing after playing for 5 minutes Error ID: 1000

Faulting application name: Minecraft.Windows.exe, version: 1.21.132.1, time stamp: 0x695d97e0 Faulting module name: Minecraft.Windows.exe, version: 1.21.132.1, time stamp: 0x695d97e0 Exception code: 0xc0000005 Fault offset: 0x0000000000247930 Faulting…

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Angel 0

commented

KrakenW 0

0 answers

Keyboard letter z after space bar

When I type on my surface pro my key board is going psycho. When I hit the space bar the letter follows it. I can get the / appear mid sentence and lastly the snip appears. Any ideas how to resolve this. Thanks

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Ed Croken 0

1 answer

My new surface pro 11 laptop has keyboard problems

I have a brand new surface pro 11 laptop. I got it on Friday. I keyboard has been unreliable and now is not working. Im typing this on my phone as I can’t get the keyboard to work.

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Christina Verchere 0

answered

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1 answer

Nikon Studio will not load on my Surface laptop.

Nikon say problem is with Microsoft as Surface uses a different processor architecture which leads to compatibility issues. So question is, How, What is required to fix?ure

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Laurie Tonkin 0

commented

Jian 0

5 answers

How to fix error: HTTP Error 500.30 - ASP.NET Core app failed to start

Need help for an older non-tech to solve this problem. Error screen, laughingly, appears when I click on "Contact Us" on Microsoft Support page.

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Walter Powers 25

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SamanthaSamantha-1880 0

23 answers

Long booting time on Surface Go 3

Hi, Recently, I’ve been experiencing very long booting times on my Surface Go 3. I tried repairing Windows and even reinstalling the entire system, but the booting was still much slower than before. Finally, I decided to perform a full recovery…

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Artur_277 85

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Xiaoyong Lai 15

1 answer

Unable to connect Surface Type Cover to Device Account via Serial Number

Hello, I am trying to connect my surface pro type cover to my devices in my account so that I can send it off to get fixed. I have put the serial number in several times, and each time it tells me that it was successful, but the type cover is not showing…

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Jerby 0

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4 answers

Problems starting all new Surface Pro

Hello, I just acquired an all new Surface pro, and I am trying to start it. Unfortunately it only goes to the stage of License Agreememt and than stalls in the download update mode, at Download 1% nothing happens, I can also not use the Microsoft key or…

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Tilman Eichstaedt 0

answered

Northern German person 26 0

2 answers

keyboard issue after update

After updating to Windows 11 25H2, my laptop keyboard sometimes stops responding or types incorrect characters. I already tried reinstalling the keyboard driver via Device Manager and updated the BIOS, but the issue persists. What is the best way to fix…

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bettylylyb 0

commented

Vikki-T 2,515 Microsoft External Staff Moderator

4 answers

surface pro 6

i have a surface pro 6 whit microsoft dock station and i want to connect a portable tri screen monitor, but the surface don't recognize, it's connect to DM port, and I tried on USB port and do not recognized. what can i do?

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Mynor De Leon 0

commented

Vikki-T 2,515 Microsoft External Staff Moderator

2 answers

C ant register this computer under my account.

I have followed all instructions. Yet computer serial number won't take.

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Carol Darling 0

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Thomas4-N 7,400 Microsoft External Staff Moderator

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29,562 questions with Surface-related tags

My surface pro laptop is showing inverted colors when powered on.

screen automatically scroll back and forth

surface pro 12 setup will not except my work email address

Camer front view

Why are websites blocked that I want?

keyboard stopped working

Replace my old GoTo

Cannot see my two devices in My Microsoft Account (TraceID: aDrchjM2PkCVOp2y.15.127)

my mic and my pc

How to fix Exception code: 0xc0000005 Minecraft crashing after playing for 5 minutes Error ID: 1000

Keyboard letter z after space bar

My new surface pro 11 laptop has keyboard problems

Nikon Studio will not load on my Surface laptop.

How to fix error: HTTP Error 500.30 - ASP.NET Core app failed to start

Long booting time on Surface Go 3

Unable to connect Surface Type Cover to Device Account via Serial Number

Problems starting all new Surface Pro

keyboard issue after update

surface pro 6

C ant register this computer under my account.