Design Evaluation: Issue "Closed" Status Icon

What’s this issue all about?

Investigate how users perceive the current icons used for a "closed" issue.

• We are testing the existing experience, with the “closed” issue icon as the only variable.
• We will see how users perform on the test and identify whether issue+checkmark is a good fit before testing any other proposed icons.

What questions are you trying to answer?

Which icon do users prefer to represent a "closed" issue?

What assumptions do you have?

• Some users find the current Issue "closed" status icon confusing.
• "Do not enter" sign should not represent "closed" issue

What decisions will you make based on the research findings?

We will decide on keeping the current icons or updating them.

Methodology

Preference testing via UsabilityHub sent to GitLab Twitter.

Progress

• Choose 2-3 icons for preference test. [Deadline: Fri Feb 15th]
• Create a preference test in UsabilityHub [Deadline: Mon Feb 18th]
  • Preview/test study to double-check flow [Deadline: Mon Feb 18th] --> https://usabi.li/do/s/2112e6
• Create click test with variation set [Deadline: Fri Feb 15th]
  • Create mockups for click test [Deadline: Fri Feb 15th]
• Advertise study on GitLab Twitter [(Target) Deadline: week of March 4th] --> https://gitlab.com/gitlab-com/marketing/corporate-marketing/issues/363
• 2nd round of advertising on social media to gather more responses [Deadline: Fri Mar 15th]
• Review results and share! [Deadline: Weds Mar 20th]