From b867949e8aa4f507c58ffe29b12635d2005bfa62 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Thu, 11 Dec 2025 17:16:09 -0500 Subject: [PATCH 01/25] Update 2 files - /doc/subscriptions/gitlab_duo_trials.md - /doc/subscriptions/free_trials.md --- doc/subscriptions/free_trials.md | 18 +++++++++--------- doc/subscriptions/gitlab_duo_trials.md | 26 +++++++++++++++++++++++++- 2 files changed, 34 insertions(+), 10 deletions(-) diff --git a/doc/subscriptions/free_trials.md b/doc/subscriptions/free_trials.md index 1a34c7bdc0fee1..84f1df07d52ca4 100644 --- a/doc/subscriptions/free_trials.md +++ b/doc/subscriptions/free_trials.md @@ -77,16 +77,16 @@ To start a trial on GitLab Self-Managed: ### Add your trial license to your instance -To activate your trial, you must manually apply the license file you received by email to your GitLab instance. +To start an Ultimate trial with GitLab Duo Core or native Duo features: -1. Sign in to GitLab as an administrator. -1. In the upper-right corner, select **Admin**. -1. Select **Settings** > **General**. -1. In the **Add License** area, add a license by either uploading the file or entering the key. -1. Select the **Terms of Service** checkbox. -1. Select **Add license**. - -The trial automatically synchronizes to your instance in 24 hours. +1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed). +1. Complete the fields. +1. Select **Submit**. +1. Check your email for the trial activation code, the email should be delivered shortly after the trial request submission (Note: The activation code will be sent to the email address provided in the trial request form) +1. Log into your Self-Managed GitLab instance as an administrator +1. Navigate to Admin Area → Subscription (Ensure you have administrator privileges to access this section) +1. Apply Activation Code in the Subscription section +1. click the Activate button to apply the license ## View remaining trial period days diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index 81db855a102f11..88440952abf140 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -8,7 +8,7 @@ title: GitLab Duo trials {{< details >}} -- Tier: Premium, Ultimate +- Tier: Free, Premium, Ultimate - Offering: GitLab.com, GitLab Self-Managed, GitLab Dedicated {{< /details >}} @@ -19,6 +19,29 @@ During the trial period, you'll have access to the full feature set for whicheve When the trial period is over, to maintain your access, you can purchase the add-on. Trials of the GitLab Duo add-ons last 30 days. +## Start Ultimate with GitLab Duo Core or Native Duo features + +### On GitLab.com + +Not offered currently + +### On GitLab Self-Managed + +Prerequisites: + +- You must have GitLab Enterprise Edition of Self managed instance (EE). +- You must have GitLab 18.0 or later and your instance must be able to access Duo Core. + +To start an Ultimate trial with GitLab Duo Core or native Duo features: + +1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed). +1. Complete the fields. +1. Select **Submit**. +1. Check your email for the trial activation code, the email should be delivered shortly after the trial request submission (Note: The activation code will be sent to the email address provided in the trial request form) +1. Log into your Self-Managed GitLab instance as an administrator +1. Navigate to Admin Area → Subscription (Ensure you have administrator privileges to access this section) +1. Apply Activation Code in the Subscription section +1. click the Activate button to apply the license ## Start GitLab Duo Pro trial @@ -125,3 +148,4 @@ The trial automatically synchronizes to your instance within 24 hours. After the ### On GitLab Dedicated Reach out to your Sales contact if you are interested in a trial. + -- GitLab From 299280dd9df019c454fffa43b1bd5cb60cae072d Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:16:59 -0500 Subject: [PATCH 02/25] applying Duo suggestion --- doc/subscriptions/free_trials.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/doc/subscriptions/free_trials.md b/doc/subscriptions/free_trials.md index 84f1df07d52ca4..509e5947a9f9ac 100644 --- a/doc/subscriptions/free_trials.md +++ b/doc/subscriptions/free_trials.md @@ -82,7 +82,9 @@ To start an Ultimate trial with GitLab Duo Core or native Duo features: 1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed). 1. Complete the fields. 1. Select **Submit**. -1. Check your email for the trial activation code, the email should be delivered shortly after the trial request submission (Note: The activation code will be sent to the email address provided in the trial request form) +1. Check your email for the trial activation code. + The email should be delivered shortly after the trial request submission. + The activation code will be sent to the email address provided in the trial request form. 1. Log into your Self-Managed GitLab instance as an administrator 1. Navigate to Admin Area → Subscription (Ensure you have administrator privileges to access this section) 1. Apply Activation Code in the Subscription section -- GitLab From 1bcf157eed8df2f895c28b751c247c96aa587be1 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:17:10 -0500 Subject: [PATCH 03/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: GitLab Duo --- doc/subscriptions/free_trials.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/subscriptions/free_trials.md b/doc/subscriptions/free_trials.md index 509e5947a9f9ac..93488f8ddded5c 100644 --- a/doc/subscriptions/free_trials.md +++ b/doc/subscriptions/free_trials.md @@ -85,7 +85,7 @@ To start an Ultimate trial with GitLab Duo Core or native Duo features: 1. Check your email for the trial activation code. The email should be delivered shortly after the trial request submission. The activation code will be sent to the email address provided in the trial request form. -1. Log into your Self-Managed GitLab instance as an administrator +1. Log into your Self-Managed GitLab instance as an administrator. 1. Navigate to Admin Area → Subscription (Ensure you have administrator privileges to access this section) 1. Apply Activation Code in the Subscription section 1. click the Activate button to apply the license -- GitLab From 9da7a14af5ee755a8adadf98c0b474fc864484ed Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:17:27 -0500 Subject: [PATCH 04/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: GitLab Duo --- doc/subscriptions/free_trials.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/doc/subscriptions/free_trials.md b/doc/subscriptions/free_trials.md index 93488f8ddded5c..531a6d16231d79 100644 --- a/doc/subscriptions/free_trials.md +++ b/doc/subscriptions/free_trials.md @@ -86,7 +86,8 @@ To start an Ultimate trial with GitLab Duo Core or native Duo features: The email should be delivered shortly after the trial request submission. The activation code will be sent to the email address provided in the trial request form. 1. Log into your Self-Managed GitLab instance as an administrator. -1. Navigate to Admin Area → Subscription (Ensure you have administrator privileges to access this section) +1. Navigate to **Admin Area** > **Subscription**. + Ensure you have administrator privileges to access this section. 1. Apply Activation Code in the Subscription section 1. click the Activate button to apply the license -- GitLab From 2f3f7aa3ddfe87554a191843b0af44f582721db4 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:17:41 -0500 Subject: [PATCH 05/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: GitLab Duo --- doc/subscriptions/free_trials.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/subscriptions/free_trials.md b/doc/subscriptions/free_trials.md index 531a6d16231d79..db00b64e9b77cd 100644 --- a/doc/subscriptions/free_trials.md +++ b/doc/subscriptions/free_trials.md @@ -89,7 +89,7 @@ To start an Ultimate trial with GitLab Duo Core or native Duo features: 1. Navigate to **Admin Area** > **Subscription**. Ensure you have administrator privileges to access this section. 1. Apply Activation Code in the Subscription section -1. click the Activate button to apply the license +1. Click the **Activate** button to apply the license. ## View remaining trial period days -- GitLab From deee782803fc4d4ae1425ff68fa8fbe3e0ae5de3 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:17:52 -0500 Subject: [PATCH 06/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: GitLab Duo --- doc/subscriptions/gitlab_duo_trials.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index 88440952abf140..9828388bc15fcd 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -23,7 +23,8 @@ Trials of the GitLab Duo add-ons last 30 days. ### On GitLab.com -Not offered currently +GitLab Duo Core trials are not currently available on GitLab.com. +For GitLab.com users, consider the [GitLab Duo Pro trial](#start-gitlab-duo-pro-trial) or [GitLab Duo Enterprise trial](#start-gitlab-duo-enterprise-trial) options. ### On GitLab Self-Managed -- GitLab From d340812e756ab2dd1946faf726cf2cc495bc6c7e Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:18:25 -0500 Subject: [PATCH 07/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: GitLab Duo --- doc/subscriptions/gitlab_duo_trials.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index 9828388bc15fcd..f8bb6416a022f3 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -38,7 +38,9 @@ To start an Ultimate trial with GitLab Duo Core or native Duo features: 1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed). 1. Complete the fields. 1. Select **Submit**. -1. Check your email for the trial activation code, the email should be delivered shortly after the trial request submission (Note: The activation code will be sent to the email address provided in the trial request form) +1. Check your email for the trial activation code. + The email should be delivered shortly after the trial request submission. + The activation code will be sent to the email address provided in the trial request form. 1. Log into your Self-Managed GitLab instance as an administrator 1. Navigate to Admin Area → Subscription (Ensure you have administrator privileges to access this section) 1. Apply Activation Code in the Subscription section -- GitLab From f3bd7e24f3fdcfbfec8bc14b30d9eb388cb7021f Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:18:46 -0500 Subject: [PATCH 08/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: GitLab Duo --- doc/subscriptions/gitlab_duo_trials.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index f8bb6416a022f3..fe32364dd01586 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -41,7 +41,7 @@ To start an Ultimate trial with GitLab Duo Core or native Duo features: 1. Check your email for the trial activation code. The email should be delivered shortly after the trial request submission. The activation code will be sent to the email address provided in the trial request form. -1. Log into your Self-Managed GitLab instance as an administrator +1. Log into your Self-Managed GitLab instance as an administrator. 1. Navigate to Admin Area → Subscription (Ensure you have administrator privileges to access this section) 1. Apply Activation Code in the Subscription section 1. click the Activate button to apply the license -- GitLab From 46637f3dc1bfcdc5d285ce4dd80c1e4e613c4695 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:19:02 -0500 Subject: [PATCH 09/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: GitLab Duo --- doc/subscriptions/gitlab_duo_trials.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index fe32364dd01586..1c6d900fd24a40 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -42,7 +42,8 @@ To start an Ultimate trial with GitLab Duo Core or native Duo features: The email should be delivered shortly after the trial request submission. The activation code will be sent to the email address provided in the trial request form. 1. Log into your Self-Managed GitLab instance as an administrator. -1. Navigate to Admin Area → Subscription (Ensure you have administrator privileges to access this section) +1. Navigate to **Admin Area** > **Subscription**. + Ensure you have administrator privileges to access this section. 1. Apply Activation Code in the Subscription section 1. click the Activate button to apply the license -- GitLab From a32ee988af037b8832e019317dcf79956cc245b3 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:19:27 -0500 Subject: [PATCH 10/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Lorena Ciutacu --- doc/subscriptions/gitlab_duo_trials.md | 5 ++++- 1 file changed, 4 insertions(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index 1c6d900fd24a40..bf60e4f92ab1f7 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -45,7 +45,10 @@ To start an Ultimate trial with GitLab Duo Core or native Duo features: 1. Navigate to **Admin Area** > **Subscription**. Ensure you have administrator privileges to access this section. 1. Apply Activation Code in the Subscription section -1. click the Activate button to apply the license +1. Read and accept the terms of service. +1. Select **Activate**. + +The subscription is activated. ## Start GitLab Duo Pro trial -- GitLab From db0a326c79f6a9cefac249f74dd0b86872ff77e6 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:19:45 -0500 Subject: [PATCH 11/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Lorena Ciutacu --- doc/subscriptions/gitlab_duo_trials.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index bf60e4f92ab1f7..a2c9b53b1fde84 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -19,7 +19,8 @@ During the trial period, you'll have access to the full feature set for whicheve When the trial period is over, to maintain your access, you can purchase the add-on. Trials of the GitLab Duo add-ons last 30 days. -## Start Ultimate with GitLab Duo Core or Native Duo features + +## Start Ultimate trial with GitLab Duo Core ### On GitLab.com -- GitLab From 71084bfa1ed8f3cb7f7f9993d3dd54a290d5c18b Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:20:18 -0500 Subject: [PATCH 12/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Lorena Ciutacu --- doc/subscriptions/gitlab_duo_trials.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index a2c9b53b1fde84..8774030764fb70 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -31,7 +31,7 @@ For GitLab.com users, consider the [GitLab Duo Pro trial](#start-gitlab-duo-pro- Prerequisites: -- You must have GitLab Enterprise Edition of Self managed instance (EE). +- You must have an active [GitLab Enterprise Edition (EE)](../administration/license.md). - You must have GitLab 18.0 or later and your instance must be able to access Duo Core. To start an Ultimate trial with GitLab Duo Core or native Duo features: -- GitLab From a0c66f07a261e14ff8df49acfb3c58f0f12adf48 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:20:39 -0500 Subject: [PATCH 13/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Lorena Ciutacu --- doc/subscriptions/gitlab_duo_trials.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index 8774030764fb70..b44b785e15dd2b 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -32,7 +32,8 @@ For GitLab.com users, consider the [GitLab Duo Pro trial](#start-gitlab-duo-pro- Prerequisites: - You must have an active [GitLab Enterprise Edition (EE)](../administration/license.md). -- You must have GitLab 18.0 or later and your instance must be able to access Duo Core. +- You must have GitLab 18.0 or later. +- Your instance must be set up to access [GitLab Duo Core](subscription-add-ons.md#gitlab-duo-self-hosted). To start an Ultimate trial with GitLab Duo Core or native Duo features: -- GitLab From 8aaeb81fbb3f206a510ad94c6e26ac0b39268a26 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:20:52 -0500 Subject: [PATCH 14/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Lorena Ciutacu --- doc/subscriptions/gitlab_duo_trials.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index b44b785e15dd2b..fe55ab5dee5def 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -35,7 +35,7 @@ Prerequisites: - You must have GitLab 18.0 or later. - Your instance must be set up to access [GitLab Duo Core](subscription-add-ons.md#gitlab-duo-self-hosted). -To start an Ultimate trial with GitLab Duo Core or native Duo features: +To start an Ultimate trial with GitLab Duo Core and get access to AI-native features: 1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed). 1. Complete the fields. -- GitLab From 3ed3c9fd090cb88ed145e0e3bcbc36845930fefe Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:21:03 -0500 Subject: [PATCH 15/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Lorena Ciutacu --- doc/subscriptions/gitlab_duo_trials.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index fe55ab5dee5def..fa67a53e2b53a1 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -37,7 +37,7 @@ Prerequisites: To start an Ultimate trial with GitLab Duo Core and get access to AI-native features: -1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed). +1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed) trial page. 1. Complete the fields. 1. Select **Submit**. 1. Check your email for the trial activation code. -- GitLab From cf9dd7a9d5d1411fbb719945495652c8109d3a16 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:21:14 -0500 Subject: [PATCH 16/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Lorena Ciutacu --- doc/subscriptions/gitlab_duo_trials.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index fa67a53e2b53a1..019f285c8bf901 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -39,7 +39,7 @@ To start an Ultimate trial with GitLab Duo Core and get access to AI-native feat 1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed) trial page. 1. Complete the fields. -1. Select **Submit**. +1. Select **Get Started**. 1. Check your email for the trial activation code. The email should be delivered shortly after the trial request submission. The activation code will be sent to the email address provided in the trial request form. -- GitLab From d5abf1c27c7f900ae2fd7d57db8f8c5a672d5fb8 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:21:25 -0500 Subject: [PATCH 17/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Lorena Ciutacu --- doc/subscriptions/gitlab_duo_trials.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index 019f285c8bf901..dbd2d41fda47e0 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -46,7 +46,7 @@ To start an Ultimate trial with GitLab Duo Core and get access to AI-native feat 1. Log into your Self-Managed GitLab instance as an administrator. 1. Navigate to **Admin Area** > **Subscription**. Ensure you have administrator privileges to access this section. -1. Apply Activation Code in the Subscription section +1. Paste the activation code in **Activation code**. 1. Read and accept the terms of service. 1. Select **Activate**. -- GitLab From 81886f33b076a99521a2f59e726294551b07a0ce Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:22:14 -0500 Subject: [PATCH 18/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Lorena Ciutacu --- doc/subscriptions/gitlab_duo_trials.md | 1 - 1 file changed, 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index dbd2d41fda47e0..3904b0f0386ddf 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -157,4 +157,3 @@ The trial automatically synchronizes to your instance within 24 hours. After the ### On GitLab Dedicated Reach out to your Sales contact if you are interested in a trial. - -- GitLab From eede76de35bd4e3481e05939cfd3b5ed4481e086 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Fri, 12 Dec 2025 13:24:13 -0500 Subject: [PATCH 19/25] Edit gitlab_duo_trials.md --- doc/subscriptions/gitlab_duo_trials.md | 5 ----- 1 file changed, 5 deletions(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index 3904b0f0386ddf..b4545fd095d7fa 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -22,11 +22,6 @@ Trials of the GitLab Duo add-ons last 30 days. ## Start Ultimate trial with GitLab Duo Core -### On GitLab.com - -GitLab Duo Core trials are not currently available on GitLab.com. -For GitLab.com users, consider the [GitLab Duo Pro trial](#start-gitlab-duo-pro-trial) or [GitLab Duo Enterprise trial](#start-gitlab-duo-enterprise-trial) options. - ### On GitLab Self-Managed Prerequisites: -- GitLab From e6d517ee7d9a7d54fe79c6b4185ce82584a6a70c Mon Sep 17 00:00:00 2001 From: Lorena Ciutacu Date: Mon, 15 Dec 2025 09:15:57 +0100 Subject: [PATCH 20/25] Edit instructions --- doc/subscriptions/free_trials.md | 17 ++++++++++------- doc/subscriptions/gitlab_duo_trials.md | 6 +++--- 2 files changed, 13 insertions(+), 10 deletions(-) diff --git a/doc/subscriptions/free_trials.md b/doc/subscriptions/free_trials.md index db00b64e9b77cd..2c74bf70370202 100644 --- a/doc/subscriptions/free_trials.md +++ b/doc/subscriptions/free_trials.md @@ -79,17 +79,20 @@ To start a trial on GitLab Self-Managed: To start an Ultimate trial with GitLab Duo Core or native Duo features: -1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed). +1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed) trial page. 1. Complete the fields. -1. Select **Submit**. +1. Select **Get Started**. 1. Check your email for the trial activation code. The email should be delivered shortly after the trial request submission. The activation code will be sent to the email address provided in the trial request form. -1. Log into your Self-Managed GitLab instance as an administrator. -1. Navigate to **Admin Area** > **Subscription**. - Ensure you have administrator privileges to access this section. -1. Apply Activation Code in the Subscription section -1. Click the **Activate** button to apply the license. +1. Sign in to GitLab as an administrator. +1. In the upper-right corner, select **Admin**. +1. Select **Subscription**. +1. Paste the activation code in **Activation code**. +1. Read and accept the terms of service. +1. Select **Activate**. + +The subscription is activated. ## View remaining trial period days diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index b4545fd095d7fa..d55a328c089068 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -38,9 +38,9 @@ To start an Ultimate trial with GitLab Duo Core and get access to AI-native feat 1. Check your email for the trial activation code. The email should be delivered shortly after the trial request submission. The activation code will be sent to the email address provided in the trial request form. -1. Log into your Self-Managed GitLab instance as an administrator. -1. Navigate to **Admin Area** > **Subscription**. - Ensure you have administrator privileges to access this section. +1. Sign in to GitLab as an administrator. +1. In the upper-right corner, select **Admin**. +1. Select **Subscription**. 1. Paste the activation code in **Activation code**. 1. Read and accept the terms of service. 1. Select **Activate**. -- GitLab From a74d873349ae0b8ceadaaf31a17bc4217f8f759e Mon Sep 17 00:00:00 2001 From: Lorena Ciutacu Date: Mon, 15 Dec 2025 11:59:09 +0100 Subject: [PATCH 21/25] Remove duplicate information --- doc/subscriptions/free_trials.md | 10 +--------- doc/subscriptions/gitlab_duo_trials.md | 2 +- 2 files changed, 2 insertions(+), 10 deletions(-) diff --git a/doc/subscriptions/free_trials.md b/doc/subscriptions/free_trials.md index 2c74bf70370202..fffc8e4911f54a 100644 --- a/doc/subscriptions/free_trials.md +++ b/doc/subscriptions/free_trials.md @@ -69,14 +69,6 @@ Prerequisites: - Your instance must be able to [synchronize your subscription data](manage_subscription.md#subscription-data-synchronization) with GitLab. - You must be an administrator. -To start a trial on GitLab Self-Managed: - -1. Go to [https://about.gitlab.com/free-trial/?hosted=self-managed](https://about.gitlab.com/free-trial/?hosted=self-managed). -1. Complete the fields. -1. Select **Get Started**. - -### Add your trial license to your instance - To start an Ultimate trial with GitLab Duo Core or native Duo features: 1. Go to the [GitLab Ultimate with Duo Core](https://about.gitlab.com/free-trial/?hosted=self-managed) trial page. @@ -84,7 +76,7 @@ To start an Ultimate trial with GitLab Duo Core or native Duo features: 1. Select **Get Started**. 1. Check your email for the trial activation code. The email should be delivered shortly after the trial request submission. - The activation code will be sent to the email address provided in the trial request form. + The activation code is sent to the email address provided in the trial request form. 1. Sign in to GitLab as an administrator. 1. In the upper-right corner, select **Admin**. 1. Select **Subscription**. diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index d55a328c089068..bf411165ea2c4e 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -37,7 +37,7 @@ To start an Ultimate trial with GitLab Duo Core and get access to AI-native feat 1. Select **Get Started**. 1. Check your email for the trial activation code. The email should be delivered shortly after the trial request submission. - The activation code will be sent to the email address provided in the trial request form. + The activation code is sent to the email address provided in the trial request form. 1. Sign in to GitLab as an administrator. 1. In the upper-right corner, select **Admin**. 1. Select **Subscription**. -- GitLab From 79794b14fe39051e5a62ec4f7ef01413a0195916 Mon Sep 17 00:00:00 2001 From: Lorena Ciutacu Date: Tue, 16 Dec 2025 09:21:10 +0100 Subject: [PATCH 22/25] Document trial start time --- doc/subscriptions/free_trials.md | 2 ++ doc/subscriptions/gitlab_duo_trials.md | 1 + 2 files changed, 3 insertions(+) diff --git a/doc/subscriptions/free_trials.md b/doc/subscriptions/free_trials.md index fffc8e4911f54a..3227430c1c3394 100644 --- a/doc/subscriptions/free_trials.md +++ b/doc/subscriptions/free_trials.md @@ -23,6 +23,8 @@ A trial license for Ultimate and GitLab Duo Enterprise is valid for: - 30 days if you're on the Free tier. - 60 days if you're on the Premium tier. +The trial starts when you receive the confirmation email including the activation code, not when you activate it. + When the trial period is over, you lose access to paid features. To maintain access, you can [buy a subscription](manage_subscription.md#buy-a-subscription). ## Start a trial on GitLab.com diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index bf411165ea2c4e..170adc797e763f 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -19,6 +19,7 @@ During the trial period, you'll have access to the full feature set for whicheve When the trial period is over, to maintain your access, you can purchase the add-on. Trials of the GitLab Duo add-ons last 30 days. +The trial starts when you receive the confirmation email including the activation code, not when you activate it. ## Start Ultimate trial with GitLab Duo Core -- GitLab From 50c1557f80ef492a81111ac733c3ebb9efbde903 Mon Sep 17 00:00:00 2001 From: Lorena Ciutacu Date: Tue, 16 Dec 2025 15:10:11 +0100 Subject: [PATCH 23/25] Document code validity --- doc/subscriptions/free_trials.md | 4 ++-- doc/subscriptions/gitlab_duo_trials.md | 4 ++-- 2 files changed, 4 insertions(+), 4 deletions(-) diff --git a/doc/subscriptions/free_trials.md b/doc/subscriptions/free_trials.md index 3227430c1c3394..ad87ddda921101 100644 --- a/doc/subscriptions/free_trials.md +++ b/doc/subscriptions/free_trials.md @@ -77,8 +77,8 @@ To start an Ultimate trial with GitLab Duo Core or native Duo features: 1. Complete the fields. 1. Select **Get Started**. 1. Check your email for the trial activation code. - The email should be delivered shortly after the trial request submission. - The activation code is sent to the email address provided in the trial request form. + The email with the activation code is sent shortly after the trial request submission, to the email address provided in the trial request form. + The activation code is valid for only one use. 1. Sign in to GitLab as an administrator. 1. In the upper-right corner, select **Admin**. 1. Select **Subscription**. diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index 170adc797e763f..0c6c68916372ef 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -37,8 +37,8 @@ To start an Ultimate trial with GitLab Duo Core and get access to AI-native feat 1. Complete the fields. 1. Select **Get Started**. 1. Check your email for the trial activation code. - The email should be delivered shortly after the trial request submission. - The activation code is sent to the email address provided in the trial request form. + The email with the activation code is sent shortly after the trial request submission, to the email address provided in the trial request form. + The activation code is valid for only one use. 1. Sign in to GitLab as an administrator. 1. In the upper-right corner, select **Admin**. 1. Select **Subscription**. -- GitLab From c24eb47320986e29c4cb21853dcdcb304abd898a Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Tue, 16 Dec 2025 10:23:40 -0500 Subject: [PATCH 24/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Divya Mahadevan --- doc/subscriptions/gitlab_duo_trials.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index 0c6c68916372ef..21ada2c3757ba6 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -46,7 +46,7 @@ To start an Ultimate trial with GitLab Duo Core and get access to AI-native feat 1. Read and accept the terms of service. 1. Select **Activate**. -The subscription is activated. +The trial is activated. ## Start GitLab Duo Pro trial -- GitLab From fc35d44d11bd6de65e359a6fa7a21c5b61ea5ad0 Mon Sep 17 00:00:00 2001 From: Priyanka Palanikumar Date: Tue, 16 Dec 2025 14:03:45 -0500 Subject: [PATCH 25/25] Apply 1 suggestion(s) to 1 file(s) Co-authored-by: Lorena Ciutacu --- doc/subscriptions/gitlab_duo_trials.md | 5 ++++- 1 file changed, 4 insertions(+), 1 deletion(-) diff --git a/doc/subscriptions/gitlab_duo_trials.md b/doc/subscriptions/gitlab_duo_trials.md index 21ada2c3757ba6..1aa3b3ce7534b0 100644 --- a/doc/subscriptions/gitlab_duo_trials.md +++ b/doc/subscriptions/gitlab_duo_trials.md @@ -18,7 +18,10 @@ To try GitLab Duo, you can get access for a limited time with a free trial. During the trial period, you'll have access to the full feature set for whichever add-on you chose. When the trial period is over, to maintain your access, you can purchase the add-on. -Trials of the GitLab Duo add-ons last 30 days. +Trials of the GitLab Duo add-ons last: + +- 30 days if you're on the Free tier on GitLab.com. +- 60 days if you're on the Premium or Ultimate tier. The trial starts when you receive the confirmation email including the activation code, not when you activate it. ## Start Ultimate trial with GitLab Duo Core -- GitLab