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Automatic Triage and Labelling

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Discussed with @meks that eventually it would be great to offer Triage as a native GitLab feature and serverless would enable a closer to realtime experience for the user.

Overview

Enable a user to enact a policy which would allow for identification of issues or merge requests and the ability to take an action on them. The identification can be over all projects and sub-projects of a group or an individual project. The actions can be individual (such as label application) or aggregate (such as packaging and summarizing) on the resource.

The realtime usecase can leverage triage-serverless

User Experience

Let's take an example such as Mark potentially interesting feature proposals

  • User visits policies page from a group or project
  • A multi-step workflow is presented where the user chooses between individual or aggregate action
  • User chooses individual action and is directed to the Input Configuration page
  • User chooses issues between issues and/or merge request resources to identify
  • User chooses filters of:
    • state: opened
    • label(s): gitlab-ce~10230929
    • upvotes: 10+
    • milestone: none
  • User is able preview resources which would be scoped for policy based on filters
  • User advances to Policy Action step to configure desired action. User choses individual action
  • User previews and confirms filter

Group Administrator Experience

To start, these configuration options would be applied at the group level. It is assumed that the group has a Kubernetes Environment available.

  1. Triage Serverless can be added as an Application within a Kubernetes Cluster.
  2. Administrator would enter details for configuration of the serverless rules.
  3. Upon completion, all resources required (Knative, Triage Serverless, webhook, etc) would be provisioned.

Considerations

  • Security/permissions model - how could this be done in a manner that is not reliant on a specific bot user's token?
  • How can we configure reaction rules (yaml, UI, iteration!)?

Links

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Edited by 🤖 GitLab Bot 🤖