"407 Proxy authentication Required" for slack integration while http_proxy is properly configured.

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Summary

As an administrator of Gitlab EE on premise, I used to deploy an mitm proxy (Squid) to connect and authenticate GitLab and its processes to the real (authenticated) proxy my company enforces me to use. It used to hide the bug I'm about to discuss. Since I had to remove this Squid proxy for various reasons out of this scope, I am not able to make integrations and WebHooks pass through our company proxy.

I'm using Gitlab EE 15.9.1, but since I'm on premise, I've read that I still shall use the Slack integration instead of the new app "Gitlab for Slack".

Steps to reproduce

1. Configure Custom environment variables http_proxy, https_proxy and no_proxy with authentication (such as http://myuser:mypassword@proxy.example.com).
2. Open a project with Slack notifications enabled
3. Open Settings > Integrations > Slack notifications
4. Click on "Test settings"

Example Project

What is the current bug behavior?

Something went wrong on our end. pops up.

What is the expected correct behavior?

A notification should be posted on Slack.

Relevant logs and/or screenshots

==> /var/log/gitlab/gitlab-rails/production_json.log <==
{"method":"PUT","path":"/remotedemos/homepage/-/settings/integrations/slack/test","format":"json","controller":"Projects::Settings::IntegrationsController","action":"test","status":500,"time":"2023-02-28T10:12:33.152Z","params":[{"key":"_method","value":"put"},{"key":"authenticity_token","value":"[FILTERED]"},{"key":"redirect_to","value":"https://git.example.com/remotedemos/homepage/-/settings/integrations"},{"key":"service","value":{"active":"true","push_events":"true","push_channel":"","issues_events":"true","issue_channel":"","confidential_issues_events":"true","confidential_issue_channel":"","merge_requests_events":"true","merge_request_channel":"","note_events":"true","note_channel":"","confidential_note_events":"true","confidential_note_channel":"","tag_push_events":"true","tag_push_channel":"","pipeline_events":"true","pipeline_channel":"","wiki_page_events":"true","wiki_page_channel":"","deployment_events":"true","deployment_channel":"","incident_events":"false","incident_channel":"","vulnerability_events":"false","vulnerability_channel":"","alert_events":"false","alert_channel":"","webhook":"************","username":"Gitlab Homepage","notify_only_broken_pipelines":"true","branches_to_be_notified":"all","labels_to_be_notified":"","labels_to_be_notified_behavior":""}},{"key":"namespace_id","value":"remotedemos"},{"key":"project_id","value":"homepage"},{"key":"id","value":"slack"}],"correlation_id":"01GTBR4V2YKKXJ3KFX1RR0MD3J","meta.caller_id":"Projects::Settings::IntegrationsController#test","meta.remote_ip":"192.168.206.1","meta.feature_category":"integrations","meta.user":"[REDACTED]","meta.user_id":3,"meta.project":"remotedemos/homepage","meta.root_namespace":"remotedemos","meta.client_id":"user/3","remote_ip":"192.168.206.1","user_id":3,"username":"[REDACTED]","ua":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36","request_urgency":"low","target_duration_s":5,"gitaly_calls":4,"gitaly_duration_s":0.027933,"redis_calls":28,"redis_allowed_cross_slot_calls":1,"redis_duration_s":0.007498,"redis_read_bytes":1677,"redis_write_bytes":2604,"redis_cache_calls":21,"redis_cache_duration_s":0.001867,"redis_cache_read_bytes":1413,"redis_cache_write_bytes":1125,"redis_rate_limiting_calls":2,"redis_rate_limiting_duration_s":0.005185,"redis_rate_limiting_read_bytes":2,"redis_rate_limiting_write_bytes":256,"redis_sessions_calls":4,"redis_sessions_allowed_cross_slot_calls":1,"redis_sessions_duration_s":0.000354,"redis_sessions_read_bytes":262,"redis_sessions_write_bytes":1170,"redis_shared_state_calls":1,"redis_shared_state_duration_s":9.2e-05,"redis_shared_state_write_bytes":53,"db_count":17,"db_write_count":3,"db_cached_count":1,"db_replica_count":0,"db_primary_count":17,"db_main_count":17,"db_main_replica_count":0,"db_replica_cached_count":0,"db_primary_cached_count":1,"db_main_cached_count":1,"db_main_replica_cached_count":0,"db_replica_wal_count":0,"db_primary_wal_count":0,"db_main_wal_count":0,"db_main_replica_wal_count":0,"db_replica_wal_cached_count":0,"db_primary_wal_cached_count":0,"db_main_wal_cached_count":0,"db_main_replica_wal_cached_count":0,"db_replica_duration_s":0.0,"db_primary_duration_s":0.014,"db_main_duration_s":0.014,"db_main_replica_duration_s":0.0,"cpu_s":0.070938,"mem_objects":36506,"mem_bytes":2819413,"mem_mallocs":9544,"mem_total_bytes":4279653,"pid":2054,"worker_id":"puma_1","rate_limiting_gates":["project_testing_integration"],"exception.class":"Net::HTTPServerException","exception.message":"407 \"Proxy Authentication Required\"","exception.backtrace":["lib/gitlab/net_http_adapter.rb:21:in `connect'","lib/gitlab/http.rb:55:in `perform_request'","app/models/concerns/integrations/slack_mattermost_notifier.rb:37:in `post'","app/models/concerns/integrations/slack_mattermost_notifier.rb:17:in `notify'","app/models/integrations/base_chat_notification.rb:144:in `execute'","app/models/integration.rb:545:in `test'","app/services/integrations/test/base_service.rb:24:in `execute'","app/controllers/projects/settings/integrations_controller.rb:87:in `integration_test_response'","app/controllers/projects/settings/integrations_controller.rb:64:in `test'","ee/lib/gitlab/ip_address_state.rb:10:in `with'","ee/app/controllers/ee/application_controller.rb:46:in `set_current_ip_address'","app/controllers/application_controller.rb:534:in `set_current_admin'","lib/gitlab/session.rb:11:in `with_session'","app/controllers/application_controller.rb:525:in `set_session_storage'","lib/gitlab/i18n.rb:107:in `with_locale'","lib/gitlab/i18n.rb:113:in `with_user_locale'","app/controllers/application_controller.rb:513:in `set_locale'","app/controllers/application_controller.rb:507:in `set_current_context'","lib/gitlab/middleware/memory_report.rb:13:in `call'","lib/gitlab/middleware/speedscope.rb:13:in `call'","lib/gitlab/database/load_balancing/rack_middleware.rb:23:in `call'","lib/gitlab/jira/middleware.rb:19:in `call'","lib/gitlab/middleware/go.rb:20:in `call'","lib/gitlab/etag_caching/middleware.rb:21:in `call'","lib/gitlab/middleware/query_analyzer.rb:11:in `block in call'","lib/gitlab/database/query_analyzer.rb:37:in `within'","lib/gitlab/middleware/query_analyzer.rb:11:in `call'","lib/gitlab/middleware/multipart.rb:173:in `call'","lib/gitlab/middleware/read_only/controller.rb:50:in `call'","lib/gitlab/middleware/read_only.rb:18:in `call'","lib/gitlab/middleware/same_site_cookies.rb:27:in `call'","lib/gitlab/middleware/handle_malformed_strings.rb:21:in `call'","lib/gitlab/middleware/basic_health_check.rb:25:in `call'","lib/gitlab/middleware/handle_ip_spoof_attack_error.rb:25:in `call'","lib/gitlab/middleware/request_context.rb:21:in `call'","lib/gitlab/middleware/webhook_recursion_detection.rb:15:in `call'","config/initializers/fix_local_cache_middleware.rb:11:in `call'","lib/gitlab/middleware/compressed_json.rb:37:in `call'","lib/gitlab/middleware/rack_multipart_tempfile_factory.rb:19:in `call'","lib/gitlab/middleware/sidekiq_web_static.rb:20:in `call'","lib/gitlab/metrics/requests_rack_middleware.rb:77:in `call'","lib/gitlab/middleware/release_env.rb:13:in `call'"],"db_duration_s":0.01111,"view_duration_s":0.0,"duration_s":0.64741}

Output of checks

Not relevant

Results of GitLab environment info

Expand for output related to GitLab environment info

(For installations with omnibus-gitlab package run and paste the output of:
`sudo gitlab-rake gitlab:env:info`)

(For installations from source run and paste the output of:
`sudo -u git -H bundle exec rake gitlab:env:info RAILS_ENV=production`)

System information
System:		Ubuntu 22.04
Proxy:		no_proxy: .example.com,localhost,127.0.0.1,192.168.0.0/16
		HTTP_PROXY: http://myuser:mypassword@proxy.example.com:3128
		http_proxy: http://myuser:mypassword@proxy.example.com:3128
		NO_PROXY: .example.com,localhost,127.0.0.1,192.168.0.0/16
		HTTPS_PROXY: http://myuser:mypassword@proxy.example.com:3128
		https_proxy: http://myuser:mypassword@proxy.example.com:3128
Current User:	git
Using RVM:	no
Ruby Version:	2.7.7p221
Gem Version:	3.1.6
Bundler Version:2.3.15
Rake Version:	13.0.6
Redis Version:	6.2.8
Sidekiq Version:6.5.7
Go Version:	unknown

GitLab information
Version:	15.9.1-ee
Revision:	2ed52f97df8
Directory:	/opt/gitlab/embedded/service/gitlab-rails
DB Adapter:	PostgreSQL
DB Version:	13.8
URL:		https://git.example.com
HTTP Clone URL:	https://git.example.com/some-group/some-project.git
SSH Clone URL:	git@git.example.com:some-group/some-project.git
Elasticsearch:	yes
Geo:		no
Using LDAP:	yes
Using Omniauth:	yes
Omniauth Providers: 

GitLab Shell
Version:	14.17.0
Repository storages:
- default: 	unix:/var/opt/gitlab/gitaly/gitaly.socket
GitLab Shell path:		/opt/gitlab/embedded/service/gitlab-shell

Results of GitLab application Check

Expand for output related to the GitLab application check

(For installations with omnibus-gitlab package run and paste the output of:
sudo gitlab-rake gitlab:check SANITIZE=true)
(For installations from source run and paste the output of:
sudo -u git -H bundle exec rake gitlab:check RAILS_ENV=production SANITIZE=true)
(we will only investigate if the tests are passing)

Checking GitLab subtasks ...

Checking GitLab Shell ...

GitLab Shell: ... GitLab Shell version >= 14.17.0 ? ... OK (14.17.0)
Running /opt/gitlab/embedded/service/gitlab-shell/bin/check
Internal API available: OK
Redis available via internal API: OK
gitlab-shell self-check successful

Checking GitLab Shell ... Finished

Checking Gitaly ...

Gitaly: ... default ... OK

Checking Gitaly ... Finished

Checking Sidekiq ...

Sidekiq: ... Running? ... yes
Number of Sidekiq processes (cluster/worker) ... 1/1

Checking Sidekiq ... Finished

Checking Incoming Email ...

Incoming Email: ... Reply by email is disabled in config/gitlab.yml

Checking Incoming Email ... Finished

Checking LDAP ...

LDAP: ... Server: ldapmain
LDAP authentication... Success
LDAP users with access to your GitLab server (only showing the first 100 results)
	User output sanitized. Found 23 users of 100 limit.

Checking LDAP ... Finished

Checking GitLab App ...

Database config exists? ... yes
All migrations up? ... yes
Database contains orphaned GroupMembers? ... no
GitLab config exists? ... yes
GitLab config up to date? ... yes
Cable config exists? ... yes
Resque config exists? ... yes
Log directory writable? ... yes
Tmp directory writable? ... yes
Uploads directory exists? ... yes
Uploads directory has correct permissions? ... yes
Uploads directory tmp has correct permissions? ... yes
Systemd unit files or init script exist? ... skipped (omnibus-gitlab has neither init script nor systemd units)
Systemd unit files or init script up-to-date? ... skipped (omnibus-gitlab has neither init script nor systemd units)
Projects have namespace: ... 
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184/745 ... yes
21/746 ... yes
128/747 ... yes
117/748 ... yes
136/749 ... yes
136/750 ... yes
136/751 ... yes
136/752 ... yes
136/753 ... yes
136/754 ... yes
136/755 ... yes
136/756 ... yes
136/757 ... yes
99/758 ... yes
863/759 ... yes
148/760 ... yes
21/761 ... yes
869/762 ... yes
869/763 ... yes
113/764 ... yes
117/765 ... yes
126/766 ... yes
863/767 ... yes
878/768 ... yes
863/769 ... yes
883/771 ... yes
883/772 ... yes
883/773 ... yes
163/774 ... yes
893/775 ... yes
128/777 ... yes
136/778 ... yes
96/779 ... yes
878/781 ... yes
903/782 ... yes
883/783 ... yes
903/784 ... yes
903/785 ... yes
878/786 ... yes
103/787 ... yes
893/788 ... yes
863/789 ... yes
863/790 ... yes
863/791 ... yes
863/792 ... yes
883/793 ... yes
128/794 ... yes
126/795 ... yes
126/796 ... yes
126/797 ... yes
126/798 ... yes
126/799 ... yes
126/800 ... yes
126/801 ... yes
126/802 ... yes
923/803 ... yes
878/804 ... yes
923/805 ... yes
863/806 ... yes
863/807 ... yes
869/808 ... yes
869/809 ... yes
139/810 ... yes
933/811 ... yes
878/812 ... yes
150/813 ... yes
878/815 ... yes
943/816 ... yes
943/817 ... yes
943/818 ... yes
122/819 ... yes
135/820 ... yes
135/821 ... yes
21/822 ... yes
869/823 ... yes
943/824 ... yes
953/825 ... yes
156/826 ... yes
135/827 ... yes
135/828 ... yes
135/829 ... yes
869/830 ... yes
76/831 ... yes
122/832 ... yes
21/833 ... yes
869/834 ... yes
878/835 ... yes
134/836 ... yes
869/837 ... yes
869/838 ... yes
869/840 ... yes
869/841 ... yes
Redis version >= 6.0.0? ... yes
Ruby version >= 2.7.2 ? ... yes (2.7.7)
Git user has default SSH configuration? ... yes
Active users: ... 16
Is authorized keys file accessible? ... yes
GitLab configured to store new projects in hashed storage? ... yes
All projects are in hashed storage? ... yes
Elasticsearch version 7.x-8.x or OpenSearch version 1.x ... warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
yes (elasticsearch 7.17.5)
All migrations must be finished before doing a major upgrade ... warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
warning: 299 Elasticsearch-7.17.5-8d61b4f7ddf931f219e3745f295ed2bbc50c8e84 "Elasticsearch built-in security features are not enabled. Without authentication, your cluster could be accessible to anyone. See https://www.elastic.co/guide/en/elasticsearch/reference/7.17/security-minimal-setup.html to enable security."
no (You have 3 pending migrations.)
  For more information see:
  https://docs.gitlab.com/ee/integration/advanced_search/elasticsearch.html#all-migrations-must-be-finished-before-doing-a-major-upgrade
  Try fixing it:
  Wait for all advanced search migrations to complete.
  To list pending migrations, run `sudo gitlab-rake gitlab:elastic:list_pending_migrations`

Checking GitLab App ... Finished


Checking GitLab subtasks ... Finished

Possible fixes