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Potentially Missing Important Product Metrics: Import Group

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Hello,

I am writing this issue in the hopes of bringing attention to an important metric that potentially needs a closer examination in terms of proper instrumentation.

Metric in need of Examination

Metric in SaaS? in SM? Notes
GitHub Templates N Y
  • SaaS = GitLab Dot Com or Snowplow
  • SM = Service Ping

Background

I have conducted research (SaaS, SM) into determining what may be the most important product features towards eventual conversion (purchase).

Furthermore, I recently was able to derive a list of the top 33 product features and delineated whether each metric was instrumented in both SaaS and SM. Having a clean set of product metrics will enable us as a business to have a full and complete understanding of customer behavior and better help us make proper business decisions.

Please let me know if there is any way I can help in spearheading this effort or if there is a method I should be aware of.

I am not quite certain if I tagged the correct group for this product feature - I would greatly appreciate some help if I am incorrect!

Thank you for your time!

Edited by 🤖 GitLab Bot 🤖