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+<!-- Name your issue: Name, Customer (YYYY-MM-DD) -->
+
+/label ~"devops::create"
+/confidential
+
+## Summary
+
+- Customer name: 
+- Type: `External customer/Internal customer`
+- Salesforce:
+- Zendesk:
+- Detailed Notes:
+- Recording:
+
+## Quote
+
+<!-- Record a memorable quote from your interview -->
+
+## Quick Facts
+
+- TODO
+
+## Insights
+
+- TODO
+
+## Opportunities
+
+- TODO