Level 1

4 points

Cracked and black MacBook screen

Opened computer screen to it being cracked and black

[Re-Titled by Moderator]

Original Title: Broken Macbook Screen

MacBook Air 13″, macOS 14.5

Posted on Oct 8, 2025 7:29 AM

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Top-ranking reply

Level 9

59,783 points

Posted on Oct 8, 2025 7:37 AM

I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

Good luck! 👋🏼😉

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2 replies

Top-ranking reply

Level 9

59,783 points

Oct 8, 2025 7:37 AM in response to onnaka

I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

Good luck! 👋🏼😉

Reply

Level 10

222,450 points

Oct 8, 2025 7:34 AM in response to onnaka

Bummer.

Make an appointment at the Genius Bar of your local Apple Store or take it to your local authorized service provider.

They will examine it and explain your options.

Reply

Cracked and black MacBook screen

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