AppleTV type: A1625 not able to play H265 with Fairplay DRM stream(DRM is Verimatrix)

Question

Level 1

4 points

AppleTV type: A1625 not able to play H265 with Fairplay DRM stream(DRM is Verimatrix)

When A1625 play H265 DRM stream, directly show below error:

Same stream can play in A1842 and IOS version is the same.

Manifest as below:

#EXTM3U

#EXT-X-VERSION:6

#EXT-X-SESSION-KEY:METHOD=SAMPLE-AES,URI="skd://4aa4aaf0fdf8b234a456b8c663572a23",KEYFORMAT="com.apple.streamingkeydelivery",KEYFORMATVERSIONS="1"

#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="mp4a.40.2",LANGUAGE="ara",NAME="ara",AUTOSELECT=YES,DEFAULT=NO,CHANNELS="2",URI="audio_ara_mp4a.40_2000-PolicyMode_2_hls6_6_fp_vmxmultidrm_ott_ooredoo_saes_iso.m3u8?jitxpolicy=PolicyMode_Content_fmp4_CA_6s&pbf=1_2_4_3056475013"

#EXT-X-STREAM-INF:BANDWIDTH=4213577,CODECS="hev1.1.6.L120.B0,mp4a.40.2",RESOLUTION=1920x1080,AUDIO="mp4a.40.2"

1-PolicyMode_2_hls6_6_fp_vmxmultidrm_ott_ooredoo_saes_iso.m3u8?jitxpolicy=PolicyMode_Content_fmp4_CA_6s&pbf=1_2_4_3056475013

#EXT-X-STREAM-INF:BANDWIDTH=1646588,CODECS="hev1.1.6.L93.B0,mp4a.40.2",RESOLUTION=1280x720,AUDIO="mp4a.40.2"

2-PolicyMode_2_hls6_6_fp_vmxmultidrm_ott_ooredoo_saes_iso.m3u8?jitxpolicy=PolicyMode_Content_fmp4_CA_6s&pbf=1_2_4_3056475013

#EXT-X-STREAM-INF:BANDWIDTH=883304,CODECS="hev1.1.6.L90.B0,mp4a.40.2",RESOLUTION=854x480,AUDIO="mp4a.40.2"

3-PolicyMode_2_hls6_6_fp_vmxmultidrm_ott_ooredoo_saes_iso.m3u8?jitxpolicy=PolicyMode_Content_fmp4_CA_6s&pbf=1_2_4_3056475013

#EXT-X-STREAM-INF:BANDWIDTH=529542,CODECS="hev1.1.6.L63.B0,mp4a.40.2",RESOLUTION=640x360,AUDIO="mp4a.40.2"

4-PolicyMode_2_hls6_6_fp_vmxmultidrm_ott_ooredoo_saes_iso.m3u8?jitxpolicy=PolicyMode_Content_fmp4_CA_6s&pbf=1_2_4_3056475013

Apple TV 4K, tvOS 17

Posted on Jun 24, 2024 2:05 AM

Reply

Answer 1

Top-ranking reply

Urquhart1244

Level 10

145,896 points

Jun 24, 2024 3:02 AM in response to tong265

If you are a developer or content provider, then please use the developer forums instead for more expertise. This forum is mostly aimed at consumers.

A1625 is listed to support:

HEVC SDR up to 1080p, 30 fps, Main/Main 10 profile (As SDR is normally 8-bit, so regular streams probably shouldn’t use Main 10)

A1842 (or later) is listed to support:

HEVC SDR video up to 2160p, 60 fps, Main/Main 10 profile
HEVC Dolby Vision (Profile 5) up to 2160p
HEVC HDR10 (Main 10 profile) up to 2160p

So, is your H.265 HEVC stream in 1080p or less, SDR, 30 fps or less, Main/Main 10 profile?

Have you considered H.264 AVC fallback streams?

Reply

Answer 2

tong265 Author

Level 1

4 points

Jun 24, 2024 2:31 AM in response to tong265

Attach the A1625 debug logs:

https://docs.google.com/document/d/1wuCr9JsL9RFm7f3INpraWsInqdXaEVMq/edit?usp=sharing&ouid=115694401825562093408&rtpof=true&sd=true

Attach the Manifest:

https://drive.google.com/file/d/1l4ofnrDUD1p1vCFTVRLnbso4Bpad2ML9/view?usp=sharing

Reply

Answer 3

tong265 Author

Level 1

4 points

Jun 24, 2024 4:05 AM in response to Urquhart1244

Hi, but I can play clear H265 HD stream, only encrypted not able play.

Clear manifest as below:

#EXTM3U

#EXT-X-VERSION:6

#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="mp4a.40.2",LANGUAGE="eng",NAME="eng",AUTOSELECT=YES,DEFAULT=NO,CHANNELS="2",URI="audio_eng_mp4a.40_2000-PolicyMode_2_hls6_6_iso.m3u8?jitxpolicy=PolicyMode_Content_fmp4_Clear_6s&pbf=1_2_4_765483411"

#EXT-X-STREAM-INF:BANDWIDTH=4234204,CODECS="hev1.1.6.L120.B0,mp4a.40.2",RESOLUTION=1920x1080,AUDIO="mp4a.40.2"

1-PolicyMode_2_hls6_6_iso.m3u8?jitxpolicy=PolicyMode_Content_fmp4_Clear_6s&pbf=1_2_4_765483411

#EXT-X-STREAM-INF:BANDWIDTH=1692937,CODECS="hev1.1.6.L93.B0,mp4a.40.2",RESOLUTION=1280x720,AUDIO="mp4a.40.2"

2-PolicyMode_2_hls6_6_iso.m3u8?jitxpolicy=PolicyMode_Content_fmp4_Clear_6s&pbf=1_2_4_765483411

#EXT-X-STREAM-INF:BANDWIDTH=906885,CODECS="hev1.1.6.L90.B0,mp4a.40.2",RESOLUTION=854x480,AUDIO="mp4a.40.2"

3-PolicyMode_2_hls6_6_iso.m3u8?jitxpolicy=PolicyMode_Content_fmp4_Clear_6s&pbf=1_2_4_765483411

#EXT-X-STREAM-INF:BANDWIDTH=536126,CODECS="hev1.1.6.L63.B0,mp4a.40.2",RESOLUTION=640x360,AUDIO="mp4a.40.2"

4-PolicyMode_2_hls6_6_iso.m3u8?jitxpolicy=PolicyMode_Content_fmp4_Clear_6s&pbf=1_2_4_765483411

Reply

Answer 4

tong265 Author

Level 1

4 points

Jun 24, 2024 4:36 AM in response to Urquhart1244