[go: up one dir, main page]

Infuriating support form error (and broken email verification)

I'm trying to submit a support request to get an issue resolved in my organization's account, but both the phone call-back and email support forms are giving errors whenever I try to submit an issue.

The phone form just says "There was a problem processing your request.", and the email form says "This email address isn’t valid. To update your email address, visit account.apple.com.". But the email address is hard-coded to my account email, and it's the main email for my company which I have been successfully using for months!!

How am I supposed to get in touch to get this blocking issue fixed when all contact methods require your to go through this broken form? I suspect the original issue I was contact support about also has to do with this, since it's titled "Email Verification".

Infuriating support form error (and broken email verification)
 
 
Q