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Posts tagged with: ISP

Ofcom 'deadlock' period for ADR reduced to six weeks, for complaints raised on and after 8 April 2026

Published on 2026-04-09 10:02:59 by Neil Brown

In January 2025, Ofcom consulted on changes to the telecoms Alternative Dispute Resolution (ADR) rules.

ISPs and telcos: check your pre-contractual information and contract summaries

Published on 2025-07-31 10:36:16 by Neil Brown

Ofcom's recent enforcement action against BT, and BT's subsequent remedial action is a timely reminder for UK ISPs and telcos to check that their approach to co...

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