Corteza comes with an advanced Case Management template that you can customize, build on top of, next to or replace any part of to suit your own specific needs using Corteza’s low-code features.
Get a quick overview of vital information. Create dashboards to show what’s most important to you.
Build and view reports, graphs and charts to help you stay on top of what’s going on.
See your entire case history in one place.
See a contact’s history in one place, including their cost to you.
Create, view and manage your entitlements.
See detailed product info and manage cases and costs linked to them.
Get an overview of your departments, including time per case ratios.
Automate your case management processes to ensure deliver faster, more effecient service.