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a newsletter by J. B. Crawford

Computers Are Bad is a newsletter on the history of the computer and communications industry. It will be thrown directly at your doorstep on semi-regular schedule, to enlighten you as to why computers are that way.

I have an MS in information security, several certifications, and ready access to a keyboard. These are all properties which make me ostensibly qualified to comment on issues of computer technology. I do my best to stay away from my areas of professional qualification, though. Instead, I talk about things that are actually interesting. Think mid-century telecommunications history, legacies of the Cold War, and the rise and fall of the technology industry's stranger bit players.

You can read here, on the information superhighway, but to keep your neighborhood paperboy pedaling down that superhighway on a bicycle please subscribe. This also contributes enormously to my personal self esteem. There is an RSS feed for those who really want it. Fax delivery available upon request.

Last but not least, consider supporting me on Ko-Fi. Monthly supporters receive eyes only, a special bonus edition that is lower effort and higher sass, covering topics that don't quite make it to a full article.

telecheck and tyms past

Years ago, when I was in college, I had one of those friends who never quite had it together. You know the type; I'm talking lost a debit card and took three months to get a new one because of some sort of "mixup" with the credit union that I think consisted mostly of not calling them for three months. In the mean time, our mutual friend ended up in a quandry: at WalMart, at one in the morning, with a $2 purchase and no cash. Well, this was no problem for that particular space case: he had his checkbook.

If you think about it, it's actually pretty remarkable that grocery stores accept personal checks. It's a very high risk for of payment. Even if the check is genuine, the customer could be writing it against an empty account. On top of that, with modern printers and the declining use of MICR, forging checks is trivial. When you offer a check, the retailer has very little to go on to decide whether or not you're good for the money. Surely, fraud must run out of hand—and yet, just about every major grocer still accepts personal checks.

Retail point-of-sale acceptance of personal checks is the product of an intriguing industry that handles all the challenges of checks at once: a combination of digital payment network, credit reporting firm, insurer, and debt collector known as a check guarantee service. The check guarantee is older than the ATM, and depending on how you squint, check guarantees are quite possibly the first form of real-time, telecommunications-based point of sale payment processing.


Harry M. Flagg was born in Frankfurt in 1935, but spent most of his childhood in Milwaukee, Wisconsin. He attended MIT, major unknown, and graduated in 1957. I think he was probably an ROTC student, because some sort of Navy service took him from Massachusetts to Hawaii, where just a few years later he was out of the Navy and working as some sort of "management consultant." Flagg was entrepreneurial to his core, so while I knew few details about it his consulting work is unsurprising given the wide variety of business ventures he was soon involved in. We can be fairly confident, though, that his clients included retailers—retailers who struggled with personal checks. In 19641, Flagg quit consulting to focus on checks alone.

LotusNotes

I tend to focus on the origin of the computer within the military. Particularly in the early days of digital computing, the military was a key customer, and fundamental concepts of modern computing arose in universities and laboratories serving military contracts. Of course, the war would not last forever, and computing had applications in so many other fields—fields that, nonetheless, started out as beneficiaries of military largesse.

Consider education. The Second World War had a profound impact on higher education in the US. The GI bill made college newly affordable to veterans, who in the 1950s made up a large portion of the population. That was only the tip of the iceberg, though: military planners perceived the allied victory as a result of technical and industrial excellence. Many of the most decisive innovations of the war—radar and radionavigation, scientific management and operations research, nuclear weapons—had originated in academic research laboratories at the nation's most prestigious universities. Many of those universities, MIT, Stanford, University of California, created subsidiaries and spinoffs that act as major defense contractors to this day.

Educational institutions bent themselves, to some degree, to the needs of the military. The relationship was not at all one-sided. Besides direct funding for defense-oriented research, in the runup to the Cold War the military started to shower money on education itself. Research contracts from uniformed services and grant programs from the young DoD supported all kinds of educational programs. For the military, there were two general goals: first, it was assumed that R&D in civilian education would lead to findings that directly improved the military's own educational system. Weapons and tactics of war were increasingly technical, even computer controlled, and the military was acutely aware that training a large number of 18-year-old enlistees to operate complex equipment according to tactical doctrine under pressure was, well, to call it a challenge would be an understatement.

cash issuing terminals

In the United States, we are losing our fondness for cash. As in many other countries, cards and other types of electronic payments now dominate everyday commerce. To some, this is a loss. Cash represented a certain freedom from intermediation, a comforting simplicity that you just don't get from Visa. It's funny to consider, then, how cash is in fact quite amenable to automation. Even Benjamin Franklin's face on a piece of paper can feel like a mere proxy for a database transaction. How different is cash itself from "e-cash", when it starts and ends its lifecycle through automation?

Increasing automation of cash reflects the changing nature of banking: decades ago, a consumer might have interacted with banking primarily through a "passbook" savings account, where transactions were so infrequent that the bank recorded them directly in the patron's copy of the passbook. Over the years, increasing travel and nationwide communications led to the ubiquitous use of inter-bank money transfers, mostly in the form of the check. The accounts that checks typically drew on—checking accounts—were made for convenience and ease of access. You might deposit your entire paycheck into an account—it might even be sent there automatically—and then when you needed a little walking around money, you would withdraw cash by the assistance of a teller. By the time I was a banked consumer, even the teller was mostly gone. Today, we get our cash from machines so that it can be deposited into other machines.

IBM 2984 ATM

Cash handling is fraught with peril. Bills are fairly small and easy to hide, and yet quite valuable. Automation in the banking world first focused on solving this problem, of reliable and secure cash handling within the bank branch. The primary measure against theft by insiders was that the theft would be discovered, as a result of the careful bookkeeping that typifies banks. But, well, that bookkeeping was surprisingly labor-intensive in even the bank of the 1950s.

forecourt networking

The way I see it, few parts of American life are as quintessentially American as buying gas. We love our cars, we love our oil, and an industry about as old as automobiles themselves has developed a highly consistent, fully automated, and fairly user friendly system for filling the former with the latter.

I grew up in Oregon. While these rules have since been relaxed, many know Oregon for its long identity as one of two states where you cannot pump your own gas (the other being New Jersey). Instead, an attendant, employee of the gas station, operates the equipment. Like Portland's lingering indoor gas station, Oregon's favor for "full-service" is a holdover. It makes sense, of course, that all gas stations used to be full-service.

The front part of a gas station, where the pumps are and where you pull up your car, is called the Forecourt. The practicalities of selling gasoline, namely that it is a liquid sold by volume, make the forecourt more complex than you might realize. It's a set of devices that many of us interact with on a regular basis, but we rarely think about the sheer number of moving parts and long-running need for digital communications. Hey, that latter part sounds interesting, doesn't it?

Electric vehicles are catching on in the US. My personal taste in vehicles tends towards "old" and "cheap," but EVs have been on the market for long enough that they now come in that variety. Since my daily driver is an EV, I don't pay my dues at the Circle K nearly as often as I used to. One of the odd little details of EVs is the complexity hidden in the charging system or "EVSE," which requires digital communications with the vehicle for protection reasons. As consumers across the country install EVSE in their garages, we're all getting more familiar with these devices and their price tags. We might forget that, well, handling a fluid takes a lot of equipment as well... we just don't think about it, having shifted the whole problem to a large industry of loosely supervised hazardous chemical handling facilities.

the essence of frigidity

The front of the American grocery store contains a strange, liminal space: the transitional area between parking lot and checkstand, along the front exterior and interior of the building, that fills with oddball commodities. Ice is a fixture at nearly every store, filtered water at most, firewood at some. This retail purgatory, both too early and too late in the shopping journey for impulse purchases, is mostly good only for items people know they will need as they check out. One of the standard residents of this space has always struck me as peculiar: dry ice.

Carbon dioxide ice is said to have been invented, or we might better say discovered, in the 1830s. For whatever reason, it took just about a hundred years for the substance to be commercialized. Thomas B. Slate was a son of Oregon, somehow ended up in Boston, and then realized that the solid form of CO2 was both fairly easy to produce and useful as a form of refrigeration. With an eye towards marketing, he coined the name Dry Ice—and founded the DryIce Corporation of America. The year was 1925, and word quickly spread. In a widely syndicated 1930 article, "Use of Carbon Dioxide as Ice Said to be Developing Rapidly," the Alamogordo Daily News and others reported that "the development of... 'concentrated essence of frigidity' for use as a refrigerant in transportation of perishable products, is already taxing the manufacturing facilities of the Nation... So rapidly has the use of this new form of refrigeration come into acceptance that there is not sufficient carbon dioxide gas available."

The rush to dry ice seems strange today, but we must consider the refrigeration technology of the time. Refrigerated transportation first emerged in the US during the middle of the 19th century. Train boxcars, packed thoroughly with ice, carried meat and fruit from midwestern agriculture to major cities. This type of refrigerated transportation greatly expanded the availability of perishables, and the ability to ship fruits and vegetables between growing regions made it possible, for the first time, to get some fresh fruit out of season. Still, it was an expensive proposition: railroads built extensive infrastructure to support the movement of trains loaded down with hundreds of tons of ice. The itself had to be quarried from frozen lakes, some of them purpose-built, a whole secondary seasonal transportation economy.

5+ years of articles in the archive!