MyLebara 4+
Lebara Media Services
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Welcome to MyLebara!
Manage your account anytime, anywhere.
• Top up using a credit or debit card or PayPal.
• Check your balance and allowance.
• View your recent activity.
• Get online support.
The MyLebara app is free, but data charges may apply. It is available in France, the UK, Germany, Denmark, Netherlands, and Spain.
Don't have a Lebara SIM card? Order a SIM at lebara.com to enjoy:
• Great deals on mobile bundles
• The Orange network quality
• Free SIM card
What’s New
Version 3.25.0
We're always making improvements to our app.
In our latest update, we've introduced some bug fixes to improve performance.
Ratings and Reviews
Outstanding service
I cant believe how impressive this network has been. As for the price which is bonkers - £1 for the first 6months then £4.90 after for a shed load of data (well 5gb tends to be the most I use unless I use it for map guidance driving on my holiday). I am currently in France on holiday deep in the French countryside the network coverage is brilliant. You can roam like you were at home. My wife meanwhile cant despite being on EE paying £12 per month! I have 1gb left so I bought a add on (£5 for 3gb whilst abroad) which is so simple to do and is immediately used first so you can keep the remainder of my 1gb when I am back from my holiday in the UK before it renews at the end of the month. The app is brilliant I can track my data and know where I stand. Thank you Lebara so glad I made the switch it was easy to do and I could port my number from my old network with ease. 🤩5️⃣⭐️
Understanding Plans, Auto Renew & Clear Accounting
I find your plans not totally transparent as I am billed for calls that should be within my free allowances while abroad. If you say I have 1000 call minutes to the following countries Australia, Canada, USA, etc, then I should be able to utilize same. But since working in Switzerland these last few weeks all I seen to get are notifications that I am out of money in my Lebara account. There’s a month I topped up £60 or more and still got no satisfaction in making calls abroad. I am still unable to view my history to get an understanding of my spend and how I seem to be in the red all the time. Data should work like I am in the UK. Same goes for Calls. Please correct me if I am wrong and set me on the right plan as I will be abroad working till January 2020. I feel like giving up on Lebara right now.
Awful customer service and experience
I signed up for a new customer offer which was offered as £0.01 per month for 6 months and then would go to £5.90 but apparently because I toggled the button for auto renewal on and off not really knowing what that was it has voided my offer??! The customer service was rubbish, they wouldn't help me with my deal saying it's now void and I'd have to pay the full rates.
My advice would be to stick to well known names like EE, it's always to good to be true as this brand is a total scam who treat customers poorly. I'll be going back to EE. You get what you pay for. Lesson learned.
App Privacy
The developer, Lebara Media Services, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Lebara Media Services Limited
- Size
- 53.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.1 or later.
- iPod touch
- Requires iOS 15.1 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Danish, Dutch, French, German, Polish
- Age Rating
- Learn More
- Copyright
- © Lebara Digital Factory BV
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.