“Clearleft is a relatively small team, but we can achieve big results because we are nimble and extremely experienced. As strategic design partners, we have a privileged position where we can work around a large company’s politics,” Rutter said. “We need to understand those politics — and help the client staff navigate them — but we don’t need to be bound by them. We bring a thoroughly user-centered approach to our design partnership, and that can be something novel to companies. By showing them what good design looks like (not so much the interface, as the actual process of getting to really well-designed products and services), we can be disruptive within the organization and leave them in a much better place.”
This is a really thoughtful piece by Rich, who’s got conflicted feelings about large language models in the design process. I suspect a lot of people can relate to this.
What I do know is that I find LLMs useful on occasion, but every time I use one I die a little inside.
The latest Clearleft product will be like having an intensive set of discovery, collaboration, and exploration workshops in a box. Perfect for startups and other small businesses short on time or budget.
It starts in Spring but you can register your interest now.