Guide to Internal Communication, the Basecamp Way

Writing solidifies, chat dissolves. Substantial decisions start and end with an exchange of complete thoughts, not one-line-at-a-time jousts. If it’s important, critical, or fundamental, write it up, don’t chat it down.

This one feels like it should be Somebody’s Law:

If your words can be perceived in different ways, they’ll be understood in the way which does the most harm.

Guide to Internal Communication, the Basecamp Way

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Nicole Fenton | Words as Material

If we want design to communicate, we need to communicate in the design process.

I might get that framed.

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