Tote.ai is an AI-native point-of-sale platform designed specifically for fuel and convenience retail, implementing a “one customer, one cart” architecture that seamlessly unifies shopping across pumps, mobile, and registers to increase basket size. Its Genie AI Agent supports associates in real time across multiple languages, reducing training demands and improving efficiency, while AI-driven recommendations during transactions accelerate checkout and boost revenue. The system enables personalized marketing by delivering NFC or QR-initiated offers at the pump, converting fuel customers into in‑store buyers, and driving loyalty with instant, mobile-based enrollment and rewards. Architected for flexibility, Tote integrates with existing hardware via a headless, event-driven, microservices structure and supports multi-model AI orchestration to optimize performance, cost, and inference time across various LLMs and SLMs.