Please read this privacy statement carefully before using this service.
1.1. We, ZeroSSL GmbH, FN 443956b (the “Company“), e-mail address: [[email protected]] (the „E-Mail Address“), process your personal data as part of your use of our products (“Products”) or platform (“Platform” and, together with the Products, “Services”). We deal with your personal data in a confidential and responsible way. The processing of your personal data takes place in compliance with the General Data Protection Regulation („GDPR“) and the Austrian data protection act in its current form.
1.2. In this Privacy Policy we want to provide you with information about the company, the nature, scope and purposes of the data collection and use, trying to offer you an insight into the processing of your personal data.
1.3. For some of our Products we will only process data pursuant to purposes and means you determine. In these cases, we will provide you with separate data processing agreements.
1.4. The controller for the processing of your personal data within the meaning of the GDPR is the Company. You can contact us via mail under the address shown below or via e-mail using the E-Mail Address.
Company address:
ZeroSSL GmbH
Salzgries 19/3+4
1010 Vienna, Austria
2.1. General: We process such personal data that you as a user of the Services make available to us, for example upon registration or when using the Services (the „Data“).
2.2. Website Use: If you visit our website, we process only personal data that your browser communicates to our server. We collect the following data, which is necessary for us in order to display the website correctly and guarantee the necessary stability and security:
2.3. Registration Data: Upon registration we collect and process the following information:
2.4. Product Use Data: Data processed when using the Services is processed by us only as a processor, not as a controller. Please see the separate data processing agreement for details.
3.1. Purpose: The processing of Data pursues the following purposes (“Purposes”):
3.2. Lawfulness of Processing: The lawfulness of processing (Art. 6 GDPR) stems from:
3.3. Legitimate Interests: The legitimate interests pursuant 4.2.3 are to monitor, analyze and improve the Services, to support you with any to protect the security, integrity, performance and functionality of the Services, and to provide you with advertisements.
4.1. Use: We use Data that you, as user of the product, have provided us with, only for the Purposes.
4.2. Transfer: We transmit Data to third parties only, if this is (i) necessary for the Purposes, e.g. when we use service providers, (ii) due to a request from a national authority, (iii) due to a court ruling, or (iv) if you have consented beforehand.
4.3. Service Providers:
5.1. Storage Period: We store your Data as long as you are a registered user of the Product. Beyond that, we only store Data, if it is legally necessary (because of warranty, limitation or retention periods) or otherwise required.
5.2. Deletion: Data will be deleted if you (a) revoke your consent to the storage (b) Data is not needed to fulfill the user contract concerning the Product anymore, or (c) the storage is or becomes legally impermissible. A deletion request does not affect Data, if the storage is legally necessary, for example for accounting purposes.
5.3. Safety Measures: To avoid unauthorized access to Data and generally secure the Data, we apply the following safety measures: encrypted transmission, encrypted storage, an authorization concept, a data backup concept, and physical safety measures for servers. Those safety measures are constantly revised to comply with the latest technological developments.
6.1. Exercise of Rights: To exercise the rights defined in Section 7.2 to 7.8, please send a request via e-mail to the E-Mail Address or via mail to the postal address depicted in Section 1.4.
6.2. Revocation of Consent: You can revoke the consent for future data processing at any time. However, this does not affect the lawfulness of Data processing based on the consent before the revocation.
6.3. Right of Access: You have the right to obtain (i) confirmation as to whether or not your Data is being processed by us and, if so, (ii) more specific information on the Data. The more specific information concerns, among others, processing purposes, categories of Data, potential recipients or the duration of storage.
6.4. Right to Rectification: You have the right to obtain from us the rectification of inaccurate Data concerning you. In case the Data processed by us is not correct, we will rectify these without undue delay and inform you of this rectification.
6.5. Right to Erasure: Should you decide that you do not want us to process your data any further, please send a request via e-mail to the E-Mail Address or via mail to the postal address depicted in Section 1.4. We will erase your Data immediately and inform you of this process. Should mandatory provisions of law prevent such erasure, we will inform you without undue delay thereof.
6.6. Right to Restriction of Processing: You have the right to obtain from us a restriction of processing of your Data in the following cases:
6.7. Right to Data Portability: You have the right to (i) receive your Data in a structured, commonly used and machine-readable format and (ii) transmit those Data to another controller without hindrance from us.
6.8. Right to Object: You have the right to object at any time to the processing of Data.
6.9. Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority (in Austria: Datenschutzbehörde), if you think that the processing of Data infringes applicable law, especially the GDPR.
7.1. What are Cookies? The Website uses 'cookies' ─ small text files that are placed on the user's computer, smartphone and/or stored by the browser. If the respective server of our Website is again accessed by the user of the Website/Product, the user’s browser sends the afore received cookie back to the server. The server can evaluate the information received in this manner in various ways. Cookies can, for example, be used in order to manage advertisements on the Website or to facilitate navigation on a webpage.
7.2. Disabling of Cookies: The user can disable the installation of cookies by entering the corresponding settings in his/her browser software (e.g. in Internet Explorer, Mozilla Firefox, Opera, or Safari). However, in this case the user may jeopardize his/her use of the complete range of functions on the Website.
7.3. Cookie Policy: Please see our Cookie Policy for more information.
8.1. Google Analytics:
8.2. LogsHero LTD: LogsHero is a software logging service that helps us to manage and analyze log data. Any data transmitted to and processed by LogsHero will be in anonymized form only. Unfortunately, no opt-out is possible at the time. Please see LogsHero’s Privacy Policy here.
8.3. Papertrail Inc: We use software of Papertrail Inc. for server error logging. Any data transmitted to and processed by Papertrail will be in anonymized form only. Unfortunately, no opt-out is possible at the time. Please see Papertrail’s Privacy Policy here.
8.4. Functional Software Inc. (Sentry): We use Sentry for server error logging. Any data transmitted to and processed by Papertrail will be in anonymized form only. Unfortunately, no opt-out is possible at the time. Please see Sentry’s Privacy Policy here.
8.5. Runscope Inc: We use software of Runscope Inc. for API performance monitoring. Any data transmitted to and processed by Runscope will be in anonymized form only. Unfortunately, no opt-out is possible at the time. Please see Runscope’s Privacy Policy here.
8.6. Pingdom AB: We use software of Pingdom AB for website and API performance monitoring as well as uptime monitoring. Any data transmitted to and processed by Pingdom will be in anonymized form only. Unfortunately, no opt-out is possible at the time. Please see Pingdom’s Privacy Policy here.
9.1. If the Company decides to change this Privacy Policy, it will post those changes directly in the Services. Should the changes be material to you, especially concerning your right to data protection, you need to confirm them.