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Design Kickoff Meetings Posted here for posterity: Design kickoff meetings are like first dates that prepare you for an exciting relationship with a person who doesn’t exist.
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Big Web Show ? 159: If You Can’t Stand the Heatmaps, Stay Out of the Conversion, with @nickd NICK Disabato (@nickd) and I discuss heat maps, conversion rates, design specialization, writing for the web, Jakob Nielsen, and the early days of blogging in Episode ? 159 of The Big Web Show – “everything web that…
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Ten Years Ago on the Web 2006 DOESN’T seem forever ago until I remember that we were tracking IE7 bugs, worrying about the RSS feed validator, and viewing Drupal as an accessibility-and-web-standards-positive platform, at the time. Pundits were claiming bad design was good for the web…
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Design Is A Relationship MIKE MONTEIRO is a man on a mission. He wants to improve design by fixing the core of it, which is the relationship between designer and client. Too many of us fear our clients—the people…
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Big Web Show 77: @sazzy IN EPISODE No. 77 of The Big Web Show, I interview returning guest Sarah Parmenter about designing an app for the homeless; the challenges of multi-device design; teaching HTML and CSS to young people; designing…
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Leo Laporte interviews JZ IN EPISODE 63 of Triangulation, Leo Laporte, a gracious and knowledgeable podcaster/broadcaster straight outta Petaluma, CA, interviews Your Humble Narrator about web standards history, responsive web design, content first, the state of standards in a…
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Mike Monteiro’s “Design Is A Job” is finally available to buy or preview. CO-FOUNDER of Mule Design and raconteur Mike Monteiro wants to help you do your job better. From contracts to selling design, from working with clients to working with each other, his brief book Design Is…
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Freelance Nation IT’S BEEN CALLED the Gig Economy, Freelance Nation, the Rise of the Creative Class, and the e-conomy, with the “e” standing for electronic, entrepreneurial, or perhaps eclectic. Everywhere we look, we can see the U.S.…
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An Event Apart Atlanta 2011 YOU FIND ME ENSCONCED in the fabulous Buckhead, Atlanta Intercontinental Hotel, preparing to unleash An Event Apart Atlanta 2011, three days of design, code, and content strategy for people who make websites. Eric Meyer and…
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On Creative Direction IN MY APPRENTICE DAYS, I worked for Marvin Honig, a Hall of Fame copywriter who created indelible commercials for Alka-Seltzer, Cracker Jack, and Volkswagen during the 1960s and 1970s, and who assumed creative leadership of…
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A List Apart 311: Say No to Clients and Kick Ass Something remarkable awaits you in Issue No. 311 of A List Apart for people who make websites. Two wonderfully readable articles tackle the thorny subject of client relationships, providing practices, insights, and tips which, when…
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Happy Cog redesigns Zappos.com Free overnight shipping; a liberal return policy; friendly service: it’s no secret that Zappos.com positions the customer as the cornerstone of their brand promise. Yet despite their success, Zappos.com was a website with a problem:…
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Nicole Sullivan on CSS Update! Episode 11 featuring Nicole Sullivan on CSS optimization is now available for your listening and viewing pleasure at 5by5.tv. If writing good CSS is tough, fixing someone else’s (or multiple someones’) bad CSS is…
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Myths and Warnings Learn what usability testing is and isn’t good for; discover the five warning signs of a bad client relationship (and what to do about them).