Xbox Subscriptions Terms & Conditions

Last updated: 10/1/2025

All Xbox subscriptions in the bulleted list below require acceptance of the Microsoft Services Agreement (microsoft.com/msa) and the applicable Terms & Conditions below.

Any subscriptions not listed below are subject to the Microsoft Store Terms of Sale (microsoft.com/en-us/storedocs/terms-of-sale) and any subscription-specific terms.

We may update these terms at any time. When we post changes to these terms, we will revise the "last updated" date.

Table of Contents

Promotional Offer Terms:

Sign in for your available offers. Promotional offers may be for new members only and/or not be valid for all members and are only available for a limited time. Offers available in select regions only. Credit card required. After promotional period, subscription automatically continues at the then-current regular price (subject to change), unless cancelled, plus applicable taxes.

Recurring Billing:

By subscribing you are authorizing recurring payments made to Microsoft at the intervals you selected, until cancelled or recurring billing is turned off. For more details, see xbox.com/cancel. To stop being charged, cancel your subscription or turn off recurring billing in your Microsoft account (account.microsoft.com/services) or on your Xbox console, before the next billing date. Charges may be increased with at least 30 days notice as described in the Microsoft Store Terms of Sale. You can receive a refund within 30 days from your initial purchase by cancelling your subscription (unless you are notified in a particular product offer that your purchase is non-refundable). This does not affect your additional rights under applicable law.

If a third party is billing you for your subscription, contact them for information about billing, cancellation, and refunds.

Xbox Game Pass Availability Notice:

Game titles, number, features, and availability vary over time, by region, Game Pass plan, and platform. See the current game library at xbox.com/xbox-game-pass/games. Learn more about supported regions at xbox.com/regions.

Xbox Game Pass Ultimate Subscription Terms:

Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Xbox Series X|S consoles, and compatible Windows 10/11 PCs (see limitations below for S mode and ARM devices), and stream select games (where available) to your supported devices. Availability and performance may vary by device. Some game titles are only playable on some platforms. Xbox Game Pass Ultimate gives you access to 500+ console and PC games, new games on day one, cloud gaming, online console multiplayer, EA Play, and other benefits (cloud gaming in select markets only). Note: Purchase of Xbox Game Pass Ultimate automatically upgrades your existing Xbox Game Pass (Essential, Premium, PC, Console) and/or EA Play membership(s) to Xbox Game Pass Ultimate at the current conversion ratio. For more details, visit xbox.com/code-conversion. Future code redemptions are also subject to a conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. EA Play subject to terms: ea.com/ea-play/terms. Other existing subscriptions may also be subject to conversion. Xbox subscriptions can be extended a maximum number of months at a time per account (xbox.com/subscription-extension). Game titles, number, features, and availability vary over time, by region, Game Pass plan, and platform. See the current game library at xbox.com/xbox-game-pass/games. Learn more about supported regions at xbox.com/regions. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, subscriptions, or other items (sold separately): To continue using these items (1) if your membership terminates you must reactivate your membership, and (2) if a game leaves the catalog you must buy the game separately. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Online multiplayer for free-to-play Xbox games does not require a paid subscription. See your games for multiplayer requirements. Online multiplayer between Xbox console generations not supported in some games. Discounts are based on Microsoft Store price, are not combinable with other offers, and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with select titles. Number and content of benefits vary by game, region, platform, and over time, and must be redeemed by stated timeframe. Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa). For Ultimate games that are playable on PC: App download, Windows update(s), and storage required (xbox.com/pc-app). System requirements vary by game; performance scales with higher end systems. Game download and installation are not supported on Windows PCs with Arm architecture. For Windows devices in S mode: download/install of games requires switching out of S mode. See here for Cloud Gaming Terms.

Xbox Game Pass Premium Subscription Terms:

Use your active Xbox Game Pass Premium membership to play games on Xbox One and Xbox Series X|S consoles, and compatible Windows 10/11 PCs (see limitations below for S mode and ARM devices), and stream select games (where available) to your supported devices. Availability and performance may vary by device. Some game titles are only playable on some platforms. Xbox Game Pass Premium gives you access to 200+ console and PC games, cloud gaming, online console multiplayer, and other benefits (cloud gaming in select markets only). Note: Purchase of Xbox Game Pass Premium automatically upgrades your existing Xbox Game Pass Essential (formerly Core) membership(s) to Xbox Game Pass Premium at the current conversion ratio. For more details, visit xbox.com/code-conversion. Future code redemptions are also subject to a conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Premium are final: Once converted, you cannot re-convert your Xbox Game Pass Premium membership back to a previous membership. Other existing subscriptions may also be subject to conversion. Xbox subscriptions can be extended a maximum number of months at a time per account (xbox.com/subscription-extension). Game titles, number, features, and availability vary over time, by region, Game Pass plan, and platform. See the current game library at xbox.com/xbox-game-pass/games. Learn more about supported regions at xbox.com/regions. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, subscriptions, or other items (sold separately): To continue using these items (1) if your membership terminates you must reactivate your membership, and (2) if a game leaves the catalog you must buy the game separately. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Online multiplayer for free-to-play Xbox games does not require a paid subscription. See your games for multiplayer requirements. Online multiplayer between Xbox console generations not supported in some games. Discounts are based on Microsoft Store price, are not combinable with other offers, and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with select titles. Number and content of benefits vary by game, region, platform, and over time, and must be redeemed by stated timeframe. Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa). For Premium games that are playable on PC: App download, Windows update(s), and storage required (xbox.com/pc-app). System requirements vary by game; performance scales with higher end systems. Game download and installation are not supported on Windows PCs with Arm architecture. For Windows devices in S mode: download/install of games requires switching out of S mode. See here for Cloud Gaming Terms.

Xbox Game Pass Essential Subscription Terms:

Use your active Xbox Game Pass Essential membership to play select games on Xbox One and Xbox Series X|S consoles, and compatible Windows 10/11 PCs (see limitations below for S mode and ARM devices), and stream select games (where available) to your supported devices. Availability and performance may vary by device. Some game titles are only playable on some platforms. For Xbox 360 users: Game catalog not available; games sold separately. Xbox Game Pass Essential gives you access to 50+ console and PC games, cloud gaming, online console multiplayer, and other benefits (cloud gaming in select markets only). See xbox.com/xbox-game-pass/games for titles and platforms. Xbox subscriptions can be extended a maximum number of months at a time per account (xbox.com/subscription-extension). Game titles, number, features, and availability vary over time, by region, Game Pass plan, and platform. See the current game library at xbox.com/xbox-game-pass/games. Learn more about supported regions at xbox.com/regions. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, subscriptions, or other items (sold separately): To continue using these items (1) if your membership terminates you must reactivate your membership, and (2) if a game leaves the catalog you must buy the game separately. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Online multiplayer for free-to-play Xbox games does not require a paid subscription. See your games for multiplayer requirements. Online multiplayer between Xbox console generations not supported in some games. Discounts are based on Microsoft Store price, are not combinable with other offers, and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with select titles. Number and content of benefits vary by game, region, platform, and over time, and must be redeemed by stated timeframe. Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa). For Essential games that are playable on PC: App download, Windows update(s), and storage required (xbox.com/pc-app). System requirements vary by game; performance scales with higher end systems. Game download and installation are not supported on Windows PCs with Arm Architecture. For Windows devices in S mode: download/install of games requires switching out of S mode. For information about Game Pass Essential, and FAQs, including information for former Xbox Live Gold/Game Pass Core members who are now Essential members, see xbox.com/gamepass-faq. See here for Cloud Gaming Terms.

PC Game Pass Subscription Terms:

Use your active PC Game Pass membership to play PC games on compatible Windows 10/11 PCs (see limitations below for S mode and ARM devices). Availability and performance may vary by device. App download, Windows update(s), and storage required (xbox.com/pc-app). System requirements vary by game; performance scales with higher end systems. Game download and installation are not supported on Windows PCs with Arm architecture. For Windows devices in S mode: download/install of games requires switching out of S mode. Game titles, number, features, and availability vary over time, by region, Game Pass plan, and platform. See the current game library at xbox.com/xbox-game-pass/games. Learn more about supported regions at xbox.com/regions. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, subscriptions, or other items (sold separately): To continue using these items (1) if your membership terminates you must reactivate your membership, and (2) if a game leaves the catalog you must buy the game separately. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Discounts are based on Microsoft Store price, are not combinable with other offers, and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with select titles. Number and content of benefits vary by game, region, platform, and over time, and must be redeemed by stated timeframe. EA Play subject to terms: ea.com/ea-play/terms. Xbox subscriptions can be extended a maximum number of months at a time per account (xbox.com/subscription-extension). Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa).

Xbox Game Pass for Console Subscription Terms:

Use your active Xbox Game Pass for Console membership to play games on Xbox One and Xbox Series X|S consoles. Availability and performance may vary by console. Some game titles are only playable on Xbox Series X|S consoles. Game titles, number, features, and availability vary over time, by region, Game Pass plan, and platform. For recurring memberships, membership automatically continues to be charged at the then-current regular price (subject to change; plus applicable taxes) unless cancelled. Cancel at account.microsoft.com/services. Notice before purchase of add-ons, DLC, consumables, virtual currency, subscriptions, or other items (sold separately): To continue using these items (1) if your membership terminates you must reactivate your membership, and (2) if a game leaves the catalog you must buy the game separately. Some games and online console multiplayer require Game Pass Ultimate, Premium, or Essential (memberships sold separately). Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Discounts are based on Microsoft Store price, are not combinable with other offers, and are not redeemable for cash. Discounts offers exclude titles within 30 days of launch and are not available with select titles. Xbox subscriptions can be extended a maximum number of months at a time per account (xbox.com/subscription-extension). Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa).

Xbox Game Pass Standard Terms:

Xbox Game Pass Standard is now Xbox Game Pass Premium.

Xbox Game Pass Core Subscription Terms:

Xbox Game Pass Core is now Xbox Game Pass Essential.

Xbox Live Gold Subscription Terms:

Xbox Live Gold is now Xbox Game Pass Essential.

Xbox Cloud Gaming Terms:

Requires an Xbox Game Pass subscription that includes cloud gaming and supported controller (Game Pass subscriptions and controller sold separately). Select regions (xbox.com/regions) and devices (xbox.com/cloud-devices). Streaming limits apply. Server availability, wait times, streaming quality, session limits, access, and cloud gaming catalog will vary over time, by Game Pass plan.

See cloud gaming catalog (xbox.com/play) and cloud gaming FAQs (xbox.com/cloud-gaming-faq)

Requires high-speed internet connection (ISP fees apply). Best performance will be achieved at rates of 10 Mbps on mobile devices, 20 Mbps on consoles, PCs and tablets and 5Ghz WiFi or mobile data connection. Streaming performance is affected by internet connection, user location, device, and other factors. Your gameplay on other devices may be limited. Streamed games may have limited functionality, for example:

  • Limited video resolution;

  • Limited audio outputs;

  • Limited game save storage (cloud saves only);

  • Limited companion app support; and/or

  • Limited accessory and peripheral support.

Gift Card Terms:

See microsoft.com/cardterms.