Getting to know your Tapo Camera App

TC72, TC72P2, TC74, TCA72, TCB72, TCW61, Tapo C100, Tapo C101, Tapo C103, Tapo C104, Tapo C110, Tapo C110P2, Tapo C113, Tapo C120, Tapo C200, Tapo C200P2, Tapo C201, Tapo C202, Tapo C206, Tapo C207, Tapo C210, Tapo C210P2, Tapo C216, Tapo C21A, Tapo C220, Tapo C230, Tapo C310, Tapo C320WS, Tapo C325WB, Tapo C420

03-09-2022 409,934

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.

This article allows you to quickly and easily find where a certain function button/icon is located on the Tapo Camera App.

Home
Cameras
Smart
Me

1. Home

We can tap a device card in the Tapo App, and get more detailed information related to this device.

Here we take Tapo C320WS as an example. After tapping the camera card, we can see the live view page and many functions showing on the camera page.

Tap the gear icon to enter Device Settings page. There are many camera features on this page.

1.1 Detection

1.1.1 Motion Detection

Adjust the sensitivity and customize the motion activity zones.

1.1.2.Person Detection/ Vehicle Detection

Receive instant notifications when person/vehicle is detected if you have allowed notifications. Adjust sensitivity for person/vehicle detection.

Note: AI Detection includes person, vehicle, pet, package detections etc., and varies from different cameras. Here we take Tapo C320WS as an example.

1.1.3 Line-Crossing Detection

Set a boundary and receive a notification anytime a person or an object crosses it from either or both directions.

1.1.4. Area Intrusion Detection

Set an activity zone and receive a notification when a person enters the zone.

1.1.5 Camera Tampering

Receive a notification when someone obstructs the camera.

1.2 Tapo Care

Tapo Care is a paid service package launched by TP-Link for Tapo Camera video cloud storage.

1.3 Storage & Recording

Check the microSD card status, and enable/disable the loop recording function.

1.4 Video & Display

1.4.1 Night Mode Settings

Change the night vision mode, and images will be black-and-white or colorful at night.

Note: Night mode varies from different cameras. Here we take Tapo C320WS as an example.

1.4.2 Video Quality

Change the video quality. Higher-quality video requires a faster internet connection.

Note: Video quality varies from different cameras. Here we take Tapo C320WS as an example.

1.4.3 Privacy Zones

Enable privacy zones and customize zones for privacy protection.

1.4.4 On-screen Display Info

Customize information that overlays the camera’s footage.

1.4.5 Display Tag On Screen

Toggle on to display the live/speed tag on the screen for this camera.

1.5 Advanced Settings

1.5.1 Camera Account

Create an account for camera login via third-party portals.

1.5.2 Camera Frequency

Try to change the frequency if you notice flickering in your video.

1.5.3 Voice Call Mode

Try compatible mode if there is a call problem or sound is too low.

1.5.4 Display Settings

Try compatible mode when the screen is green, gray, or flickering.

1.5.5 Diagnostics

Enable this feature to save logs for troubleshooting problems with your camera.

2. Cameras

Home Mode/Away Mode

Add cameras to apply home mode or away mode. If you disable Privacy Mode, you can turn on/off Detection, Alarm, and Notifications.

3. Smart

4. Me

The location of Me button may vary by app version. It is located either in the bottom right corner or top left corner of the app.

Tap me button in the bottom right corner.

Click the picture in the top left corner to enter the Me page.