F. Watty
Research Expert E-commerce
Detailed statistics
Quarterly e-commerce share in total U.S. retail sales 2010-2025
Detailed statistics
ACSI - U.S. customer satisfaction with online retail as of 2025
Detailed statistics
Most popular online shops in the U.S. 2025
Quarterly e-commerce share in total U.S. retail sales 2010-2025
E-commerce as share of total U.S. retail sales from 1st quarter 2010 to 1st quarter 2025
Quarterly U.S. e-commerce retail sales 2009-2025
Retail e-commerce sales in the United States from 1st quarter 2009 to 1st quarter 2025 (in million U.S. dollars)
Penetration rate of e-commerce in the United States 2017-2029
Penetration rate of e-commerce in the United States from 2017 to 2029
Retail sales channel share in the United States 2022-2028
In-store and e-commerce retail sales share in the United States from 2022 to 2028
ACSI - U.S. customer satisfaction with online retail as of 2025
U.S. customer satisfaction with online retail from 2000 to 2025 (index score)
Most popular online shops in the U.S. 2025
Most popular online shops in the U.S. as of June 2025
Foreign countries where U.S. shoppers last bought online 2024
Countries of most recent cross-border online purchase in the United States in 2024
Leading Chinese online marketplaces in the U.S. 2024
Share of consumers shopping on Chinese marketplaces in the United States in 2024
Social commerce user purchase share in the United States by platform 2022-2024
Share of social commerce users in the United States who made a purchase from 2022 to 2024, by platform
Number of U.S. social buyers 2023-2028
Number of social commerce buyers in the United States from 2023 to 2028 (in millions)
ACSI - U.S. customer satisfaction with Amazon.com 2025
U.S. customer satisfaction with Amazon.com from 2000 to 2025 (index score)
Attitudes towards online shopping in the U.S. 2025
Attitudes towards online shopping in the U.S. as of June 2025
Share of internet users who made weekly online purchases in America 2024, by country
Share of internet users who made weekly online purchases in selected countries in the Americas in 2024, by country
Weekly online shopping activities of internet users in the United States 2024
Share of internet users who participated in weekly online shopping activities in the United States in 2024
Sources of inspiration for new products in the U.S. 2025
Sources of inspiration for new products in the U.S. as of June 2025
Sources of information about products in the U.S. 2025
Sources of information about products in the U.S. as of June 2025
Most popular categories for online purchases in the U.S. 2025
Most popular categories for online purchases in the U.S. as of June 2025
Online shoppers' willingness to pay extra for select attributes in the U.S. 2024
Online consumers willing to pay more for select attributes and features when shopping online in the United States in 2024
Cart abandonment rate in the United States 2025
Percentage of baskets created that did not result in a completed order in the United States in 1st quarter 2025, by device
Online buyers' sustainability preferences in the United States 2025
Sustainability preferences of online shoppers in the United States in 2025
Perceived impact of AI technologies on retail in the U.S. 2024
Perceived impact of artificial intelligence technologies on the retail sector in the United States in 2024
Use of Gen AI in online shopping in the U.S. as of February 2025
Use of Gen AI in online shopping in the United States as of February 2025
Buyers expecting GenAI to change online shopping in U.S. and UK 2024, by generation
Share of shoppers expecting generative artificial intelligence (GenAI) to change how they shop online in the United States and the United Kingdom in 2024, by generation
Online shoppers perceived impact of AI in customer service in the U.S. 2024
Online shopping experience effects of using artificial intelligence (AI) in customer service in the United States as of February 2024
Ways consumers will use AI tools for holiday shopping in the U.S. 2024
How consumers plan to use AI-powered tools for holiday shopping in the United States in 2024
U.S. consumers' preferred types of retailers for holiday shopping 2024
Types of retailers consumers will likely shop at for holiday gifts in the United States, as of September 2024
Products consumers plan to buy online on Cyber Week in the U.S. 2024
What type of purchases do you plan to make online on Cyber Week?
Online consumers shopping during Cyber Week in the U.S. 2023-2024, by shopping day
Share of online consumers shopping during Cyber Week in the U.S. from 2023 to 2024, by shopping day
Reasons to spend more online during Cyber Week in the U.S. 2024
Leading reasons to spend more online than the year prior during Cyber Week in the U.S.in 2024
Amount of online purchases on Black Friday in the U.S. in 2025, by generation
Amount of online purchases made on Black Friday in the United States compared to the year prior as of 2025, by generational cohort
Global online shoppers who trust Black Friday offers in 2025,by country
Share of online shoppers who completely or mostly trust in Black Friday offers in selected countries worldwide in 2025
Purchases planned on Amazon Prime Day in the U.S. 2025
Share of shoppers planning to purchase on Amazon Prime Day in the United States in 2025, by product category
Reasons to purchase on Amazon Prime Days in the U.S. 2025
Reasons to purchase on Amazon Prime Days in the United States in 2025
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