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Overview

Xenia 2026: Benefits, Features & Pricing

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Xenia
Xenia
4.9
(23)

Pricing

Starting at $99.00 per month

About Xenia

Xenia brings together facility maintenance, team operations, workplace safety and quality assurance, enabling managers to have a consolidated overview of facility health and employee performance. It is designed for frontline teams and managers across several industries such as Restaurants, convenience stores, retail, hotels and more.

The platform features customizable templates for checklists, audits, and logs, smart inspection capabilities, task management, AI-powered SOP generation, 24/7 temperature monitoring with alerts, and team communication tools. These features are seamlessly incorporated into every team, asset, and location, ensuring that safety protocols and equipment efficiency are effectively managed.

Xenia Screenshots

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Xenia Pricing and Plans

Starting price: $99.00 per month
Free Trial
Free Version

Free

$0.00

flat rate, one time

Plan includes:

  • Checklist Template Builder
  • 25 Tasks & Work Orders
  • 1 Recurring Schedule
  • Reports (PDF & CSV)
  • Template Reports

Starter

$99.00

flat rate, per month

Plan includes:

  • 3 Recurring Schedules
  • Conditional Logic
  • 50 Tasks & Work Orders
  • Work Calendar View
  • Assets
  • Sub-Locations

Premium

$199.00

flat rate, per month

Plan includes:

  • Photo Capture & Annotation
  • Custom Dashboards & Reporting
  • Customizable Checklist & Inspection Reports
  • Unlimited Recurring Schedules
  • Unlimited Tasks & Work Orders

Custom

Pricing available upon request

Plan includes:

  • Site Hierarchy & Membership
  • Dedicated Account Manager
  • Onboarding & Implementation
  • Integrations

Xenia Features

  • Popular features found in Facility Management
    Alerts/Notifications
    Calendar Management
    Facility Scheduling
    Inspection Management
    Inventory Management
    Maintenance Scheduling
    Preventive Maintenance
    Reporting/Analytics
    Space Management
    Vendor Management
    Work Order Management
  • More features of Xenia
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    API
    Asset Lifecycle Management
    Asset Tracking
    Audit Management
    Audit Trail
    Automated Scheduling
    Barcoding/RFID
    Checklists
    Commenting/Notes
    Commercial Properties
    Communication Management
    Compliance Management
    Corrective and Preventive Actions (CAPA)
    Cost Tracking
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Dashboard
    Data Collection
    Data Import/Export
    Digital Signature
    Dispatch Management
    Document Management
    Document Storage
    Drag & Drop
    Electronic Signature
    Equipment Maintenance
    Equipment Management
    Equipment Tracking
    Facility Asset Management
    Failed Inspection Tracking
    Fixed Asset Management
    For Mechanical Equipment
    Forms Management
    For Schools
    Historical Reporting
    Image Capture
    Incident Management
    Incident Reporting
    Job Management
    Job Tracking
    Location Tracking
    Maintenance Management
    Mobile Access
    Monitoring
    Multi-Location
    Parts Management
    Prioritization
    Real-Time Data
    Real-Time Notifications
    Real-Time Reporting
    Real-Time Updates
    Recurring Appointments
    Recurring Tasks
    Reminders
    Reporting & Statistics
    Report Templates
    Residential Properties
    Risk Assessment
    Routing
    Safety Management
    Scheduling
    Search/Filter
    Spreadsheet View
    Status Tracking
    Subcontractor Management
    Task Board View
    Task Editing
    Task Management
    Task Scheduling
    Task Tagging
    Technician Management
    Third-Party Integrations
    Time Tracking
    To-Do List
    Work Order Creation

Xenia User Reviews

Overall Rating

4.9

Ratings Breakdown

5

91%

4

9%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

5.0

Functionality

4.8

Have you used Xenia and would like to share your experience with others?

SP

Sean P.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for less than 6 months

Reviewed August 2024

Happy Customer

5

Easy, fast, efficient, and great support. If you don't like something, say something and the Xenia team will make it right, even if that means building out something custom for your needs.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to use and efficient. Great support from the very beginning.
Cons:
So far, no complaints. If I want something changed or custom-built, the team will do it. It's that easy.

Reasons for choosing Xenia

The features offered in addition to the customer service from day one.

Reasons for switching to Xenia

Efficiency and price. We were looking for an all-in-one system and found it.

Read More

HJ

Hoor J.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Easiest to use inspection & audit software

5

Great experience using the product, our organization was up and running conducting inspections and checklists

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Powerful user interface with simple views for frontline team members to adopt task lists and training content with ease. AI capabilities are also well developed for streamlined creation of net new task checklists.
Cons:
Nothing to dislike. We have enjoyed the use of the product.

Reasons for choosing Xenia

More cost effective team based pricing with more powerful template builder x task management integration.

Read More

SC

Sam C.

Verified reviewer

Hospitality

11-50 employees

Used daily for free trial

Review source

Reviewed January 2023

Best Customer Support

4

Ratings Breakdown

3
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
I liked the customer service the most, I think they have best in class service. You can tell they genuinely care about their customers experience and will take all feedback and develop their software around that feedback.
Cons:
The user interface can be a bit overwhelming for someone that is new to this type of software. Having a place to view all archived reports/tasks will make this software more usable for record keeping over a long period of time.

Vendor Response

Thank you for your review, Sam! We're glad you had a good experience with our team and hope to see you using Xenia again soon.

Replied February 2023

Read More

WB

Whitney B.

Verified reviewer

Entertainment

51-200 employees

Used daily for less than 6 months

Reviewed August 2024

Operational Secret Sauce

5

I appreciated the free trial and was impressed with the team members I spoke with right away. The pricing is competitive and the onboarding process has been fantastic. We knew right away that Xenia blew the competitors out of the water in every area. Xenia has solved problems for us we didn’t even know we had until we knew the solutions available though this platform. Xenia is the secret sauce to our operations as we scale.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The UI is clean and intuitive. The features are robust and customizable. The mobile app is excellent. The dashboard options are exactly what we were looking for for multi unit operations.
Cons:
Some of the terminology is a little hard to understand at first but with some time it all makes sense.

Read More

LH

Lod H.

Verified reviewer

Food & Beverages

501-1000 employees

Used daily for less than 2 years

Reviewed August 2024

Xenia is the best!

5

Absolutely love using Xenia. Reading or researching any report is easier than ever.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Having a team ready to speak to you about whatever concerns you may have.
Cons:
We do not use Xenia for training platforms.

Read More

SP

Sandra P.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 6 months

Reviewed August 2024

Great experience working with Xenia

5

Great experience will definitely recommend

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
How easy and user-friendly. The one-on-one meetings with rep [sensitive content hidden] and Team to make our experience a smooth transition.
Cons:
There have not been any Issues that have not been resolved and personally handled by the team of Xenia.

Read More

MI

Maxwell I.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Reviewed August 2024

Great product and easy to use backed by a great and responsive team!

5

It's been a great experience. We have been rolling out Xenia over the last couple of months and the team has been super responsive to it and it is another great tool and resource for us!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
It is simple and easy to use, especially for those who aren't super tech-savvy. I can also tailor it to exactly what I need which creates a really bespoke user-experience for my team. Also everyone on the team has been super accessible to answer my questions when I have them.
Cons:
The way the agendas read can be a bit confusing, but once you get the hang of it it is simple.

Read More

EE

Erin E.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 6 months

Reviewed July 2024

Xenia is top of line

5

jut amazing. Customer service is top of the line I have never received faster and better service for any system ever.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love the checklist statistics, teams can easily be held accountable and its changed the face of our operations.
Cons:
Nothing really not to like, this is the organizational software anyone can use.

Read More

JD

James D.

Verified reviewer

Mechanical or Industrial Engineering

201-500 employees

Used daily for less than 6 months

Reviewed September 2023

A must have for any organisation

5

Our business was in limbo with a rival platform that failed to offer us the support we required.Xenia Team was so professional, reassuring & supportive of our needs & requirements.Over a month with Xenia now & the support, not only via email but Teams meetings too, shows their dedication & support to their customers.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Customer relations & service are second to none with one on one live support.Once inspections are built, the app does the hard work for you.Monitor reports & schedules easily & the chat function is a great asset.
Cons:
Nothing. With the undivided support from [sensitive content hidden] , you can adapt the app to work for you.

Reasons for choosing Xenia

Platform was user friendlyTicked all the boxes for us.Competitive annual price with unlimited full seats.Customer support is second to none

Reasons for switching to Xenia

We found Safety Culture most unhelpful in completing our annual purchase.Customer support was quiet rude & seemed uninterested in our lower seating requirements.

Read More

TP

Tiffany P.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2023

Xenia has been a lifesaver as our business continues to grow!

5

Beyond my expectations! [sensitive content hidden] and the rest of the team have been incredibly support and patient as we've learned how to use the system and tailor it to our needs.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Streamling all the different aspects of running a boutique property between my support staff and myself. Xenia has simplified our lives, reduced - close to eliminated all - text messaging, while allowing us to maintain the highest of standards in the services we provide.
Cons:
I'd love to see a calendar option with special notes. Sometimes there are little things we do in the guest rooms like leaving champagne or fresh flowers - it would be great to add that to the calendar.

Reasons for switching to Xenia

The other product didn't have all the capabilities we needed. We were using 3 different products and items were slipping through the cracks.

Vendor Response

Tiffany, reviews like yours are huge motivators for us to continue building a superior product for our customers! Thank you very much for the kind words and feedback! Please don't hesitate to reach out to the team with any additional feedback, we love hearing customer requests!

Replied February 2023

Read More

Showing 1 - 10 of 23 Reviews
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