Updated January 19, 2026 at 5:43 AM
DoorLoop 2026: Benefits, Features & Pricing
Written by Amita Jain
Senior Content Writer
Edited by Parul Sharma
Editor
- Our Summary
- Pricing and Plans
- Features
- Integrations
- Key Sentiments
- User Reviews
- Frequently Asked Questions
Our Summary
Pros:
- Tenant portal
- Online payments
Cons:
- High cost
- Feature availability
Pricing
Starting at $69.00 per month
What is DoorLoop:
DoorLoop is a property management solution that enables property managers to manage the operational and financial facets of their businesses. Users have access to tools for accounting, managing maintenance requests, and producing a range of reports. As a cloud-based app, DoorLoop gives property managers helpful tools while in or out of the office.
Why we like DoorLoop:
DoorLoop shines with users across all categories, but it glows the brightest when it comes to customer support, where it scores a 4.9 out of 5. It also earns a 4.7 out of 5 for functionality, which is no surprise given the fact it provides a rent tracking feature you can use to make decisions regarding how much to charge for your rentals. DoorLoop's ease of use score of 4.7 is likely buoyed by its API, which makes it simple to integrate its data into other applications. DoorLoop also wins in the property management software category, earning the highest ranking among comparable solutions.
Who should use DoorLoop:
DoorLoop is best fit for small businesses and individuals who specialize in property or rental management. The fact that 88% of verified reviewers have between one and 10 employees speaks to DoorLoop's effectiveness for small businesses. DoorLoop is also a good choice for those who want to consolidate multiple property management functions into a single app.
DoorLoop Screenshots

DoorLoop Overview
DoorLoop is a rental property management software designed to help landlords, property managers, and real estate investors manage various property types, including residential, commercial, student housing, mobile homes, self-storage, affordable housing, and homeowners associations. It provides tools to simplify and organize property management tasks.
The software includes features for automated rent collection with multiple payment options, accounting tools with real-time reporting, and maintenance management for tracking work orders and vendor payments. It also supports l...
easing processes with tenant screening, background checks, property marketing on listing sites, and electronic lease signing. An AI Assistant is included to automate routine tasks, address tenant issues, and provide insights for data-driven decision-making. DoorLoop offers owner and tenant portals for self-service options such as rent payments, maintenance requests, and report access. A mobile application allows property managers to oversee properties from any location using any device. The platform is designed to be user-friendly and supports data migration for those transitioning from other systems.DoorLoop Pricing and Plans
Starter
$69.00
Plan includes:
- Online rent & fee payments
- Tenant Portal
- Maintenance management
- Two-way communication
- Accounting & reporting
- Rental applications & screening
- Lease management
- CashPayments powered by Western Union
- eSignature
- CRM for tenants
Pro
$149.00
Plan includes:
- Tenant Portal
- Tenant Screening
- Tenant Announcements
- Email, Chat, Phone, & Zoom Support
- Accounting and Financials
- Quickbooks Online Sync
- 5 GB Per Unit Storage
- Advertise Online
- CRM for Prospects
- Customizable Dashboards
Premium
$209.00
Plan includes:
- Tenant Portal
- Free Incoming ACH Payments
- Tenant Announcements
- Tenant Screening
- Accounting and Financials
- Maintenance
- Advertise Online
- CRM for Prospects
- Customizable Dashboards
- Esignatures
Our Analysis of DoorLoop's Pricing Plans
Choosing the right property management software for your business can be a daunting task, especially when it comes to understanding the various pricing plans available. To help simplify the process, we've taken a deep dive into DoorLoop's pricing structure and broken down the key features and benefits of each plan. Whether you're a small property manager just starting out or a larger enterprise looking for advanced functionality, DoorLoop of...
fers three distinct pricing tiers designed to cater to your specific needs: the Starter Plan, the Pro Plan, and the Premium Plan. In this article, we'll explore the ins and outs of each plan, empowering you to make the best decision for your property management business. **Starter Plan** The Starter Plan is the entry-level offering from DoorLoop for property managers just starting out or those with a small portfolio. At $59 per month (billed annually) or $69 per month (billed monthly) for up to 20 units, this plan provides essential features such as online rent and fee payments, tenant portal, maintenance management, and basic accounting and reporting. **Pros:** - **Affordable:** The Starter Plan offers a cost-effective solution for property managers with limited budgets. - **Essential features:** Despite being the entry-level plan, it includes crucial functionalities such as rental applications, lease management, and SMS communication. - **Scalable:** You can use the Starter Plan for up to 160 units, leaving plenty of room for growth. **Cons:** - **Limited support:** While email and chat support are available, as well as access to the Help Center, phone and Zoom support are not included in this plan. - **Additional fees:** Some features, such as e-signature, come with extra costs. - **Restricted customization:** Advanced customizable dashboards and API access are not available in the Starter Plan. **Pro Plan** The Pro Plan, priced at $119 per month (billed annually) or $139 per month (billed monthly) for up to 20 units, is the most popular choice among DoorLoop users. It builds upon the Starter Plan's features, adding advanced accounting and reporting, live bank connect, QuickBooks online sync, and more. **Pros:** - **Comprehensive feature set:** The Pro Plan offers a wide array of features to streamline property management tasks, as well as more advanced financial tools. - **Enhanced support:** In addition to email and chat, this plan includes phone and Zoom support for more personalized assistance. -**Listings integration:** Allows you to list your properties on platforms such as Zillow, Dwellsy, Trulia, and HotPads. **Cons:** - **Higher cost:** The Pro Plan is more expensive than the Starter Plan, which may not be suitable for smaller property management businesses. - **Some additional fees:** While reduced compared to the Starter Plan, certain features like eSignature and ACH payments still incur extra costs. - **Limited users:** The Pro Plan does not include unlimited additional users, which may be a drawback for larger teams. **Premium Plan** The Premium Plan is the top-tier offering from DoorLoop, designed for property managers with extensive needs and larger portfolios. At $169 per month (billed annually) or $199 per month (billed monthly) for up to 20 units, this plan includes all features from the Pro Plan, along with VIP priority support, free e-signatures, API access, and more. **Pros:** - **All-inclusive:** The Premium Plan offers the most comprehensive set of features, support options, and integrations. - **Free add-ons:** Many features that incur additional fees in lower-tier plans, such as e-signatures and incoming ACH payments, are included at no extra cost. - **Unlimited users and storage:** This plan supports an unlimited number of additional users and provides unlimited data storage, making it ideal for larger teams and data-intensive operations. **Cons:** - **Highest cost:** The Premium Plan is the most expensive option, which may not be feasible for smaller property management businesses. - **Potential underuse of features:** Some users may find the extensive feature set unnecessary for their specific needs. - **Merchant application fee:** While most additional fees are waived, the Premium Plan still requires a merchant application fee. **Conclusion** After analyzing DoorLoop's pricing plans, it's evident that they provide scalable solutions designed to accommodate property management businesses of various sizes and complexities. - **For small or growing property management companies:** The Starter Plan offers an affordable entry point with essential features such as online payments, tenant portals, and maintenance management. However, as the portfolio expands, the limitations of this plan may become apparent. The Pro Plan provides a more comprehensive feature set, including advanced accounting, integrations, and enhanced support, making it a better fit for businesses with increasing needs. - **For established or enterprise-level property management firms:** The Premium Plan delivers the most value, particularly for those managing a large number of units and requiring advanced functionality. The inclusion of priority support, free eSignatures, custom convenience fees, and API access can significantly streamline operations and justify the higher monthly cost. When selecting a plan, property management companies should carefully consider their current portfolio size, growth projections, feature requirements, and budget. By aligning these factors with the appropriate pricing tier, businesses can optimize their operational efficiency, tenant satisfaction, and financial performance. It's crucial to choose a plan that not only addresses immediate needs but also supports future growth and scalability.DoorLoop Features
Drawn from insights across 702 verified reviews, we've outlined DoorLoop's best and worst rated features and how they stack up against the average rating.
DoorLoop's Best Rated Features
Member Database
4.31 category average
Property Management
3.97 category average
Rent Tracking
4.09 category average
DoorLoop's Worst Rated Features
Reporting & Statistics
3.93 category average
Portfolio Management
3.76 category average
Third-Party Integrations
3.88 category average
- Popular features found in Property ManagementCommercial PropertiesCommunication ManagementContact ManagementDocument ManagementFor ResidentialListing ManagementOnline PaymentsRent CollectionRent TrackingTax ManagementTenant TrackingWork Order Management
- More features of DoorLoop1099 PreparationAccess Controls/PermissionsAccountingAccounting IntegrationAccounts PayableAccounts ReceivableActivity DashboardActivity TrackingAd hoc ReportingAI CopilotAlerts/NotificationsAnalyticsAPIApplication ManagementAsset Lifecycle ManagementBackground ScreeningBank ReconciliationBilling & InvoicingBudgeting/ForecastingCalendar ManagementCash Flow AnalysisCash Flow ManagementChannel ManagementClient PortalCommercial LeasesCommercial Property ManagementCommittee ManagementComplaint ManagementConfirmations/RemindersContact DatabaseContent ManagementCredit Card ProcessingCredit CheckCRMCustomer DatabaseCustomer ManagementCustomizable BrandingCustomizable ReportsCustomizable TemplatesDashboardData Capture and TransferData Import/ExportData VisualizationDigital SignatureDocument StorageDrag & DropDues ManagementDynamic PricingElectronic PaymentsElectronic SignatureEmail AlertsEmail MarketingEmail RemindersEmail TemplatesEvent ManagementExpense TrackingFaculty/Staff ManagementFee CollectionFile ManagementFile SharingFile StorageFinancial ManagementFinancial ReportingFor Commercial Real EstateFor Mobile HomesFor Property ManagersFor Self Storage FacilitiesGeneral LedgerGenerative AIGuest TrackingHOA Violation EnforcementInspection ManagementInsurance ManagementInvoice ManagementLate Fee CalculationLead ManagementLease ManagementLease OriginationLease TrackingMaintenance ManagementMaintenance SchedulingMarketing ManagementMember CommunicationMember DatabaseMember DirectoryMember PortalMembership ManagementMobile AccessMobile AppMulti-Channel CommunicationMulti-LocationOccupancy ManagementOverdue PaymentsOwner PortalPayment ProcessingPayment RemindersPersonalizationPortfolio ManagementProperty DatabaseProperty ManagementReal-Time DataReal-Time NotificationsReal-Time ReportingRecurring InvoicingRecurring/Subscription BillingRegistration ManagementRemindersRental ManagementReporting/AnalyticsReporting & StatisticsResidential LeasesResidential PropertiesRetail LeasesRevenue ManagementRole-Based PermissionsSearch/FilterSecure Data StorageSelf Service PortalService Request ManagementSMS MessagingSMS RemindersStrategic PlanningTask ManagementTemplate ManagementTenant ManagementTenant PortalTenant ScreeningThird-Party IntegrationThird-Party IntegrationsTransaction HistoryTransaction ManagementTransaction MonitoringTrust AccountingUser ManagementUtility BillingVacancy ManagementVendor ManagementViolation TrackingVisual AnalyticsWeb-based DeploymentWebsite IntegrationWebsite ManagementWorkflow Management
DoorLoop Integrations
Based on 702 verified reviews, we've identified products most frequently integrated with DoorLoop.
Marilyn Randazzo
CFO
Used for less than a year
Reviewed February 2024
"CPA uses it to manage my bookkeeping & loves it as well."
Dustin Summers
Owner and manager
Used for less than a year
Reviewed January 2024
"Being able to automate various functions has saved me tons of time."
See all 39 integrations
DoorLoop Key Sentiments
We analyzed 702 verified reviews for DoorLoop to find out what actual users really think.
Most Positive Sentiments
Ease of use
Many reviewers say DoorLoop is easy to navigate, with an interface that helps them manage properties with little effort. Users point to the clean layout, straightforward menus, and customizable settings that make it easier to organize information and access key tools. They also mention that the platform reduces paperwork and supports day‑to‑day tasks even for those who are less comfortable with technology.
Customer support
DoorLoop earns frequent mentions for its responsive and well‑informed support team. Users appreciate help during onboarding, troubleshooting, and ongoing training, often noting quick responses and accessible live support during business hours. Reviewers also highlight that the team listens to feedback and incorporates it into updates, which helps reduce the learning curve and improves their experience with the tool.
Tenant rent management
When it comes to rent management, users rely on DoorLoop to handle online payments, lease tracking, and tenant communication. They value the tenant portal, where renters can make payments, submit maintenance requests, and receive automated reminders and receipts. Many reviewers say the system simplifies onboarding new tenants, tracking payment history, and maintaining organized property records, supporting portfolio growth, and clearer communication with renters.
Least Positive Sentiments
Lease management
DoorLoop is often recognized for its lease management tools, which help users organize documents, track renewals, and manage electronic signatures. Reviewers appreciate customizable templates and automatic reminders that reduce administrative work. Some users, however, report issues with deleting leases, moving tenants between units, or managing more complex lease terms.
Payment processing
Users use DoorLoop’s payment processing to receive rent and make payments, enjoying the convenience of online transactions and automated billing. They appreciate features like recurring payments, payment tracking, and the ability for tenants to pay by credit card or eCheck, but some users report challenges with third-party payment processors, delays in fund transfers, and a lack of options to void payments or customize payment workflows.
Accounting
Many reviewers note that DoorLoop’s accounting features help organize financial records, generate reports, and track expenses. Users say these tools support day‑to‑day bookkeeping and year‑end reporting. At the same time, some mention that more advanced accounting tasks and certain reports feel less intuitive and may require extra training or workarounds.
DoorLoop User Reviews
Overall Rating
4.8
Ratings Breakdown
5
87%
4
11%
3
1%
2
1%
1
1%
Secondary Ratings
Ease of Use
4.7
Value for money
4.7
Customer support
4.8
Functionality
4.7
Kerry B.
Verified reviewer
Real Estate
2-10 employees
Used weekly for less than 2 years
Review sourceReviewed April 2025
Great software package, HIGHLY recommended!
5
I am truly happy that I chose to use this software package for our property management. I have been impressed with this product from the beginning and I am still HIGHLY please with it after using it for over a year.
Ratings Breakdown
Read More
Al S.
Verified reviewer
Real Estate
Self-Employed
Used daily for less than 2 years
Reviewed November 2025
Doorloop is the my top choice.
5
I have tried several property management softwares, and I have found Doorloop to be the most intuitive and easiest to use. Their customer service and training are patient and top notch, and they are not stagnant they are focused on using AI to advance the software for their customers. I self-manage 75+ units and it would be chaos without doorloop.
Ratings Breakdown
Reasons for choosing DoorLoop
most bang for your buck, user friendly, flexible costs
Vendor Response
Helping your business succeed is what we're all about. Thanks for trusting us with your property management needs, Al!
Replied November 2025
Read More
Andrew M.
Verified reviewer
Real Estate
11-50 employees
Used weekly for less than 2 years
Reviewed March 2024
Property Management solution that can be scaled to your needs
5
Ratings Breakdown
Reasons for choosing DoorLoop
It is the best combination of function, cost and support.
Reasons for switching to DoorLoop
Our prior program was functional but was not truly meeting our needs and it was time for a change.
Read More
Michele G.
Verified reviewer
Real Estate
2-10 employees
Used daily for less than 6 months
Reviewed October 2025
Happy Customer! DoorLoop is GREAT!
5
EXCELLENT experience. Seriously, I have nothing negative to say about DoorLoop. We just went active October 1, but so far there have been no issues.
Ratings Breakdown
Reasons for switching to DoorLoop
Because Appfolio's customer service is the absolute worst I have ever experienced. Especially, for the price. We had been with them since 2016. They lost a good customer because of the lack of service when needed.
Vendor Response
Hey, Michele. Thanks so much for your kind words. Let's keep growing!
Replied November 2025
Read More
Amy B.
Verified reviewer
Accounting
Self-Employed
Used daily for less than 12 months
Review sourceReviewed July 2025
Sharing my FAVORITE part of DoorLoop...
5
As a new property manager since November 2024 managing 35 single-family homes, I’ve found DoorLoop to be user-friendly and sufficient for a newbie.
Ratings Breakdown
Reasons for choosing DoorLoop
I had only a few doors at the time which impacted my decision, as well as the cost.
Read More
Ashley B.
Verified reviewer
Real Estate
Self-Employed
Used daily for less than 12 months
Reviewed October 2025
Would choose them again
4
Im glad I went with DoorLoop. They've been great. The people have been helpful and the transition was pretty easy.
Ratings Breakdown
Reasons for switching to DoorLoop
started my own compnay and didn't have enough properties for AppFolio
Vendor Response
Thank you for trusting DoorLoop with your growing business needs!
Replied November 2025
Read More
Dustin H.
Verified reviewer
Real Estate
2-10 employees
Used daily for less than 6 months
Reviewed December 2025
DoorLoop is Solid!
5
I tell everyone that asks me about DoorLoop what do I like most...having a solid solution that is backed by great support is rare. This combination is rare to find in any SaaS platform.
Ratings Breakdown
Reasons for choosing DoorLoop
Appfolio felt like a clunky Excel spreadsheet from 2005.
Vendor Response
Thanks, Dustin! Your team and your business deserve only the best. Glad to be your property management software partner!
Replied December 2025
Read More
Michelle E.
Verified reviewer
Real Estate
2-10 employees
Used daily for less than 6 months
Review sourceReviewed July 2025
Do not recomend
1
Terrible. Their customer services, barely knows how to help you. The onboarding team, was non existent, there are constant flaws with their system.
Ratings Breakdown
Reasons for switching to DoorLoop
Because they boasted property management and ease of use for managing multiple properties
Vendor Response
Hi Michelle, we are so sorry to hear about the experience you had and this is definitely not what we strive for. We would love to reach out and help but can't find you based on your last name. Can you please reach out to us directly and mention this review so we can get you to the right person? Thank you so much, looking forward to speaking soon.
Replied July 2025
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Eli K.
Verified reviewer
Accounting
2-10 employees
Used daily for less than 12 months
Review sourceReviewed December 2024
Expensive and Lacking Support
1
The software itself is not updated regularly, which means you'll be working with outdated technology. This is unacceptable, especially considering the premium price. Unless Doorloop significantly improves their customer support and software updates, I strongly advise against using their service.
Ratings Breakdown
Reasons for switching to DoorLoop
Disappointing experience with Buildium. Despite their promising property management features, their customer support is virtually non-existent.
Vendor Response
Hi Eli, we're extremely sorry and upset to hear about your experience. I see our team tried reaching out a few times but hasn't been able to reach you. We're going to have another member try reaching out to you again this week so we can learn how we can improve and make things right. Thank you so much for letting us know, we're on it!
Replied February 2025
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Andrew R.
Verified reviewer
Real Estate
2-10 employees
Used daily for less than 6 months
Review sourceReviewed June 2024
Nickle & Dime galore - not worth the money
2
I strongly advise against using DoorLoop for your property management needs. Initially, the salesperson convinced me to pay for a full year in advance, as I often do with services. However, the experience quickly deteriorated. The trainers, working from home, frequently had poor internet connectivity, wasting half of the training sessions (one hour) on fixing their internet issues. The onboarding process was so cumbersome that I had to complete it myself after multiple failed attempts. Additionally, I was not informed about the extra fee for a merchant account needed for rent collection, which was a primary reason for choosing the software. After realizing the high cost, I discovered several other services offering more features at much lower prices. When I decided to cancel within 60 days of starting, I was denied a refund. Despite paying for a full year, I only used the service for less than 60 days, leaving me feeling unfairly treated. Based on my experience, I recommend seeking alternative property management solutions that provide better value and customer support.
Ratings Breakdown
Reasons for choosing DoorLoop
honestly the look - I needed something simply for tenants
Reasons for switching to DoorLoop
After a highly disappointing experience with DoorLoop, I decided to switch to RentRedi, and it has been a game-changer for my property management needs. One month of using DoorLoop cost the same as an entire year with RentRedi, yet RentRedi offers significantly more services. With RentRedi, I receive a comprehensive suite of features that far surpass what DoorLoop provided, all at a fraction of the cost. The transition was smooth, and the support has been outstanding, making it clear that RentRedi values its customers and their success. I highly recommend RentRedi for anyone looking for a more affordable and efficient property management solution.
Vendor Response
Dear Andrew, Thank you for sharing your feedback. We're sorry to hear that your experience with DoorLoop hasn't met your expectations. We take your concerns seriously and have tried to reach out to you directly to address them. We would like to discuss your concerns further and find a solution that works for you. Please contact our customer support team at your earliest convenience. Best regards, The DoorLoop Team
Replied August 2024
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DoorLoop FAQs
- What is DoorLoop used for?
DoorLoop is used to combine various elements of property management into a single, mobile, digital solution. For property managers that have more than one type of property, such as commercial and residential, DoorLoop prevents them from having to get multiple apps to manage their business.
- How secure is DoorLoop?
DoorLoop uses encryption to protect user data. It also has strict access controls to limit the number of people allowed to see sensitive data. DoorLoop is a cloud-based application, so user and customer data could be exposed if an attacker managed to bypass the cloud provider's security protocols.
- What are the benefits of DoorLoop?
DoorLoop's primary benefit is efficiency. Instead of having to go back and forth between multiple pages in a spreadsheet, you can see vital business data in a single dashboard. For instance, you can get charts and graphs reporting profits and losses, recent payments received, tenant requests, unpaid rents, occupancy rates, and rental applications still in process all on a single screen.
- How do I contact DoorLoop customer service?
You can contact DoorLoop via phone, live chat, or email. DoorLoop's contact page allows you to submit a contact form and start chatting in real-time while also providing a toll-free number, one for the United States, the U.K., and Israel.
- How do I create a DoorLoop account?
You can create a DoorLoop account by downloading their mobile app and signing up on your mobile device. You can then log in to your DoorLoop account on that device or any device connected to the internet via DoorLoop's website.



