All Housecall Pro Reviews
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Housecall Pro Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.7
Value for money
4.6
Functionality
4.5
Pros
"Being able to schedule and take payments all in one place is a huge asset for me as I don't have time to juggle multiple softwares in the field."
"Simple scheduling options for team dispatch, invoice records and invoice quickbooks merging, great for capturing home data about clients"
"Housecall Pro has a successful integration within our QuickBooks Platform where we can communicate with customers regarding payment, invoicing, and scheduling matters."
Cons
"Now, the system sends the invoice as one PDF and each image as a separate attachment in the same email. While this might be fine for the occasional homeowner job, it creates massive inefficiencies for our clients who must now manage dozens of files instead of one clean document—especially when we do multiple jobs for them per day."
"It's baffling that HCP lacks email history retrieval capability; this raises concerns about using Twilio in the future. While I take responsibility for the profanity's origin, it was HCP's system that propagated it to customer emails, potentially exposing them to legal liability. If a customer does view the PDF, I will promptly provide them with HCP's contact details.""
"A recent change to how invoices and images are sent has completely disrupted how we work with property managers."
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