SuperOffice Service

About

CRM SOFTWARE FOR EXCEPTIONAL CUSTOMER SERVICE
Stay on top of every customer inquiry and turn customers into loyal fans. Provide exceptional customer service by quickly identifying and answering tickets with a productivity-focused tool and a helping hand from AI.

SuperOffice Service is the customer service solution that works the way you do.

Collect and steer all incoming queries into shared queues so nothing gets lost. Manage incoming requests efficiently with automated reply templates, escalation rules, and pre-defined process flows.

SuperOffice Service is available as a stand-alone solution. When used with the full SuperOffice CRM suite, your team can enjoy one unified view of interactions such as quotes, orders, sales calls, and requests. This means your customers do not have to repeat information several times, and your teams can answer quickly and precisely.

This product is intended for

• Customer Service Representative
• Customer Service Manager
• Customer Care Professional
• Customer Success Manager
• Customer Success Specialist
• Managing Director
• Information Technology Manager
• Customer Experience Manager
• Back Office Manager
• Customer Support Specialist