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Claude managed agents can now dream to self learn, hit the outcome you specify on its own, and turn into multi-agent fleets.
Claude managed agents can now dream to self learn, hit the outcome you specify on its own, and turn into multi-agent fleets.
Liked by Kevin Ho
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Last week, GovTech Singapore visited our San Francisco office to spend time with the engineering team at Stripe. We got into how we’re approaching…
Last week, GovTech Singapore visited our San Francisco office to spend time with the engineering team at Stripe. We got into how we’re approaching…
Liked by Kevin Ho
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Just got back from my first Stripe Sessions 2026, where we announced 288 product launches. Thank goodness we now have our public roadmap…
Just got back from my first Stripe Sessions 2026, where we announced 288 product launches. Thank goodness we now have our public roadmap…
Liked by Kevin Ho
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More activity by Kevin
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We just announced a large raft of improvements at Stripe Sessions. My meta reflections: • It feels that the entire economy is replatforming right…
We just announced a large raft of improvements at Stripe Sessions. My meta reflections: • It feels that the entire economy is replatforming right…
Liked by Kevin Ho
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Big news: After 4 months of building, we’ve launched new AI-powered insights for platforms, integrated directly with the Stripe network. Platforms…
Big news: After 4 months of building, we’ve launched new AI-powered insights for platforms, integrated directly with the Stripe network. Platforms…
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Hyping payment methods and machine-to-machine payments at Stripe Sessions 2026 with Laura Dechant of Philo and Kurtis Moyer from Mindbody. If you're…
Hyping payment methods and machine-to-machine payments at Stripe Sessions 2026 with Laura Dechant of Philo and Kurtis Moyer from Mindbody. If you're…
Liked by Kevin Ho
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Stripe obsesses over API design. For the Stripe Sessions keynote, we turned our well-worn API design principles into a “vibe-deployed” app that…
Stripe obsesses over API design. For the Stripe Sessions keynote, we turned our well-worn API design principles into a “vibe-deployed” app that…
Liked by Kevin Ho
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Stripe Sessions is next week and I'll be presenting during our platform product roadmap. Here's a peek into what you can look forward to next…
Stripe Sessions is next week and I'll be presenting during our platform product roadmap. Here's a peek into what you can look forward to next…
Liked by Kevin Ho
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Big personal update. My role Stripe is evolving, and I couldn't be more excited. 💜 Most of my career, I’ve been focused on helping founders get…
Big personal update. My role Stripe is evolving, and I couldn't be more excited. 💜 Most of my career, I’ve been focused on helping founders get…
Liked by Kevin Ho
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The best thing that happened to my career was joining Stripe as a new grad product engineer. Because we didn’t have PMs, I got to do both the product…
The best thing that happened to my career was joining Stripe as a new grad product engineer. Because we didn’t have PMs, I got to do both the product…
Liked by Kevin Ho
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We're officially growing the team at The Zo Computer Company. We've been keeping it lean, but now we're excited to build out our team. In-person in…
We're officially growing the team at The Zo Computer Company. We've been keeping it lean, but now we're excited to build out our team. In-person in…
Liked by Kevin Ho
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LLMs can now solve most coding tasks, but it’s an open question whether they can fully run software engineering projects. To test LLMs' abilities…
LLMs can now solve most coding tasks, but it’s an open question whether they can fully run software engineering projects. To test LLMs' abilities…
Liked by Kevin Ho
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"When it comes to businesses running on Stripe, a mostly correct integration is a failure; payments require 100% accuracy." So, we benchmarked AI…
"When it comes to businesses running on Stripe, a mostly correct integration is a failure; payments require 100% accuracy." So, we benchmarked AI…
Liked by Kevin Ho
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The Developer Productivity team at Stripe has been working on building great tools and infrastructure for humans to write code and we were able to…
The Developer Productivity team at Stripe has been working on building great tools and infrastructure for humans to write code and we were able to…
Liked by Kevin Ho
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More than 12 years ago, I joined Stripe to help build the best developer experience in the world. I’m excited to share that I now get to lead the…
More than 12 years ago, I joined Stripe to help build the best developer experience in the world. I’m excited to share that I now get to lead the…
Liked by Kevin Ho
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Today, we made the /v2/core/accounts API generally available to new Connect platforms and mark it as the primary way to build on Stripe. The feedback…
Today, we made the /v2/core/accounts API generally available to new Connect platforms and mark it as the primary way to build on Stripe. The feedback…
Liked by Kevin Ho
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we wrote a post about how to build evaluations for your agents! https://lnkd.in/eKq2HD3E
we wrote a post about how to build evaluations for your agents! https://lnkd.in/eKq2HD3E
Liked by Kevin Ho
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Olivia Teich
I was CPO at Blend before their $4 billion IPO. We rejected the “forward deployed engineer” Palantir model that everyone is copying now. Here’s why: Blend could have followed the forward-deployed engineer approach. Both our CEO and CTO were early Palantir. They'd seen it work. Instead, we built a SaaS product with core components. Move fast, iterate, use data to learn. Not custom code for every client. That Palantir model is having a resurgence. Now Sierra, Decagon, and others are hiring forward-deployed engineers. But it’s not the right approach for every company. It’s fundamentally the wrong answer for Assembled’s customers. Here's what we understand about support teams and why we’re not going the forward deployed route: Customer Support teams are used to getting no resources and no support. On the surface, you'd think they'd be excited about engineers building custom solutions. "Finally, someone's offering us developers!" The reality is support teams are terrified of getting help they can't afford to keep. Support teams are wary because they know the math. They don't have budget for expensive, scarce resources. At some point the shoe drops. The engineers disappear when priorities shift. And custom solutions break. Support is left holding the bag with something they can't maintain. They're resource-starved by design. The idea of a dependency on resources they can't control is terrifying. So instead, the goal should be to give support teams the ability to manage, change, and solve their own problems. Not dependencies on engineers they can't keep. Smart, competent people who teach them to do it themselves. Palantir wasn't even a product company for years. They were a custom development shop with reusable components. Show up, build something bespoke, maybe extract learnings. That's not scalable for any but the largest support teams who need sustainability. Forward-deployed engineers are the new shiny object. I wasn’t a fan of it at Blend. And I’m not a fan today either. What I see in the customer support space is that teams need empowerment, not dependency. I want the teams we work with to be able to say: "I love that you’re partnering with me. And I love that I can do this myself too." That's the difference between building a product and building a consulting practice.
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