No access to email address

Last updated: 2 months ago

When you create a LinkedIn profile, we suggest adding a secondary email address or phone number to your account that you can use as a recovery method. After you add a recovery method to your account, you can use these credentials to sign in to LinkedIn if you can no longer access your primary email address. Learn more about the benefits of adding a second email address to your account.

If you can’t recover your password or don't have access to any of the email address(es) or phone number(s) associated with your account, we can help you access your account by verifying your identity. The verification process ensures that only you can regain access to your account. Learn more about how we verify identity and keep your information safe.

Here's a tip

We also recommend setting up 2-factor authentication as another layer of security and can greatly reduce unauthorized access to most accounts by identifying new or unknown computers or devices.

Recover your email address

Click the button to begin the process of getting access to your LinkedIn account.

Reset your password

To regain account access, please follow the steps below:

  1. Select Forgot password on the Sign-in screen.
  2. Enter the email address or phone number currently associated with your account and click on Next.
  3. In the following screen you’ll be asked to enter a verification code sent to your email.
  4. Since you don’t have access to this email account, click on Can’t access this email?
  5. If you have more than one email address or phone number associated with your account, you may be prompted to select one to receive a verification code. If you do not have access to any of them, click on Don't have access to any of these?
  6. Scan the QR code displayed on your screen. Note: This step only appears on desktop. 
  7. Enter the new email address you want associated with your account. You may also provide a link to your Linkedin profile (optional).
  8. Next, we'll ask you to verify your identity by providing an image of a valid government issued ID. After you submit the image, we'll process your information and contact you for further assistance. We ask for your ID card to ensure that only you regain access to your account and no unauthorized entity is given access. Learn more about identity verification and what types of identification are accepted.

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