xMatters, inc

📣The on-demand version of the xMatters Resilience Revealed webinar is here! Discover how xMatters is revolutionizing IT incident response and driving business continuity within Everbridge's resilience ecosystem. In this must-watch webinar, our experts will: ✔ Unpack the role of High Velocity CEM in IT & DevOps ✔ Showcase xMatters' real-time alerting and escalation capabilities ✔ Demonstrate how automation transforms IT workflows ✔ Explore integrations with ITSM and DevOps toolchains Don't miss this opportunity to see how xMatters strengthens your resilience strategy through cutting-edge automation and integrations. 👉 Watch now: https://ow.ly/etSv50WAoxX

Your tech stack is supposed to make work easier, not create more silos. So why are your teams still manually piecing together information from different tools during an incident? It's time to connect the dots. In this video, our expert Matt Steele introduces the heart of our platform: xMatters Flow Designer. See how you can visually map out your workflows, connect all your tools with low-code steps, and automate the delivery of key information. It's the secret to turning a complex toolchain into a streamlined, powerful response engine. See how simple orchestration can be. Watch our full on-demand demo to learn how Flow Designer can transform your operations. https://ow.ly/rM2R50X107x #AIOps #Automation #DigitalTransformation

We're excited to give you a sneak preview of 𝗣𝘂𝗯𝗹𝗶𝗰 𝗮𝗻𝗱 𝗥𝗲𝘀𝘁𝗿𝗶𝗰𝘁𝗲𝗱 𝗦𝘁𝗮𝘁𝘂𝘀 𝗣𝗮𝗴𝗲𝘀, a standout feature in our upcoming Bigfoot release, arriving October 21! 👣 With this feature, you'll soon be able to easily communicate real-time incident updates and service health with customers, partners, and any other stakeholders. Here's what to look forward to: Public Status Pages: Share updates and service status externally on a custom subdomain for anyone to access. Restricted Status Pages: Limit access to specific email domains. Authorized users get a secure, temporary link to view the page—ideal for sharing sensitive information safely. This new capability offers flexible, secure communication options for all your stakeholders. Want to be ready to explore these new features on the 21st? Sign up for a free xMatters account today! https://lnkd.in/eAD3vuaF #xMatters #BigfootRelease #IncidentManagement

Feature spotlight: Incident resolvers 🧑💻👩💻👨💻 When you're in the middle of an incident, having the right people engaged is critical. The Resolvers section of the Incident Console in xMatters gives you a clear view of all the groups and individuals involved in the resolution process. The Incident Commander is the resolver in charge, coordinating the effort. As the incident evolves, you can: ✔️ Re-notify resolvers with important updates. ✔️ Dismiss people whose expertise is no longer needed. ✔️ Engage new resolvers to bring in fresh eyes or different skills. ✔️ Reassign the Incident Commander role to another engaged resolver if needed. This flexibility ensures you have the right team assembled at every stage of the incident, leading to faster resolution. Ready to give xMatters a try? https://ow.ly/BZwh50WTySw #xMatters #IncidentManagement #IncidentResponse

Imagine this: your service desk gets thousands of alerts every hour, and a crucial data breach alert gets lost in the noise. No one notices for days. Then a worst case scenario happens - customers and executives find out first, leading to public fallout. Alert fatigue isn't just an IT issue; it’s a business risk. Without filters and prioritization, real threats hide among false alarms. DevSecOps can change this by integrating smart security practices—filtering alerts, prioritizing threats, and automating responses—so nothing critical slips by. Don't risk missing the next big incident. Download our DevSecOps best practices guide to learn how you can keep your defenses strong. https://ow.ly/HClA50WQEhm #DevSecOps #CyberSecurity #AlertFatigue

Building resilient operations shouldn't be complex. What if you could design powerful, scalable workflows just by dragging and dropping? With xMatters, you can. Our visual design interface makes it simple to create dynamic, event-driven automation. Stop wrestling with complicated steps and start building smarter, more resilient operations today. See how it works in our on-demand webinar, "Preparing for Opsgenie End of Life with xMatters." https://ow.ly/uRrI50WZI9P

Scaling automation shouldn't mean ballooning complexity or costs. How can you build resilience without overburdening your teams? Our Senior Manager of Product Management, Sean Rousseau, recently joined ZDNet and Aberdeen Research to discuss this challenge. In the featured article, he highlights how the right platform design is crucial for success. True resilience is accessible. Learn how our low-code approach can help you scale effectively by reading the full ZDNet article and watching the discussion. https://ow.ly/zzjo50X5bAQ #LowCode #Automation #OperationalResilience

You asked, and we listened. In-person xMatters User Groups are back! Join us in New York City for a full-day event dedicated to our amazing community of users. This is your chance to connect with peers, share best practices, and get a direct look at what's next for xMatters. Event: Everbridge xMatters User Group Date: Friday, November 7, 2025 (8:30 am - 4:00 pm ET) Location: Convene, 237 Park Avenue, NYC Spend the day with us and get access to: ✔️ Networking breakfast to kick things off ✔️ Exclusive product updates and roadmap highlights ✔️ An insightful customer spotlight session ✔️ A special demo of our Next-Gen ServiceNow Integration ✔️ Live Q&A with our product experts ✔️ A networking happy hour to wrap up the day Seats are limited to ensure a valuable and interactive experience, so don't wait to claim yours. Register now to secure your spot: https://ow.ly/AUhy50X2rYJ #xMatters #ITOps #UserGroup

As we count down to the Bigfoot release, we’re excited to announce our first feature previews! 👣 The new 𝗟𝗶𝘃𝗲 𝗖𝗮𝗹𝗹 𝗥𝗼𝘂𝘁𝗶𝗻𝗴 report delivers unprecedented detail into every live call—drill down into the timeline to see which groups and users were contacted in which order, who responded or missed the call, what actions were taken at each stage, and the duration of each segment. This transparency makes it easier to audit your call logic, spot bottlenecks, and improve your response strategy. Meanwhile, the updated 𝗠𝗼𝗯𝗶𝗹𝗲 𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗩𝗶𝗲𝘄𝘀 on the User Schedule let you track all your on-call shifts on your phone with ultimate flexibility. View your shifts as a convenient agenda (List view), a comprehensive monthly snapshot (Month view), or zoom in for shift-by-shift detail (Day view). All group and shift information is clearly displayed, along with primary and secondary member assignments—so you always know when and how you’re scheduled. Both features launch October 21, or reach out about our Early Access Program if you want to start using them right away. Not an xMatters customer yet? Sign up for your free account and start experiencing the future of incident management today! https://ow.ly/GRUB50X0rPC #xMatters #BigfootRelease #IncidentManagement

Feature spotlight: Simplified Activity Report for Flow Designer 📝 Tired of digging through large HTTP payloads to find the details you need? We've made reading integration logs much easier. Flow Designer logging now offers two formats: 'Simple' and 'Verbose'. 😎 Simple logs capture only key information like status codes and endpoint URLs. 🤔 Verbose logs still provide the full, in-depth details you’re used to. Both formats are generated for every flow and can be viewed or exported independently. This allows you to choose the level of detail that best fits your troubleshooting or reporting needs, making it easier to spot the details you need, when you need them. Ready to give xMatters a try? https://ow.ly/BZwh50WTySw #xMatters #FlowDesigner #Integration