𝗙𝗼𝗿𝗺𝘀 𝗮𝗿𝗲𝗻'𝘁 𝘁𝗵𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺. 𝗚𝗲𝘁𝘁𝗶𝗻𝗴 𝗽𝗲𝗼𝗽𝗹𝗲 𝘁𝗼 𝗳𝗶𝗹𝗹 𝘁𝗵𝗲𝗺 𝗼𝘂𝘁, 𝘄𝗲𝗹𝗹... Ravenna agents now handle simple requests conversationally. The form is still there. The data still gets captured. But when a request is simple, the employee never knows a form was involved. Ravenna agents extract what they need through conversation, fill it in behind the scenes, and submit. It feels like asking a colleague for help. Not filing a ticket. Have a look → https://lnkd.in/grsEZHbq
Ravenna
Technology, Information and Internet
Seattle, WA 2,374 followers
AI-powered, Slack-First helpdesk for internal IT and Operations teams
About us
Helping IT and Operations teams deliver incredible support to their colleagues since 2024.
- Website
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https://ravenna.ai/
External link for Ravenna
- Industry
- Technology, Information and Internet
- Company size
- 11-50 employees
- Headquarters
- Seattle, WA
- Type
- Privately Held
- Founded
- 2024
- Specialties
- itsm, helpdesk, slack, internal support, operations, software, saas, machine learning, artificial intelligence, ticketing, and analytics
Locations
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Primary
Get directions
Seattle, WA 98103, US
Employees at Ravenna
Updates
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Join Ravenna software engineer Camden Clark at Real-World ClickHouse tonight! If you’re interested in real-world AI and data infrastructure stories, drop by. 👉 More info here: https://lnkd.in/g4Fmx88z
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𝗢𝘂𝘁 𝗼𝗳 𝗼𝗳𝗳𝗶𝗰𝗲 𝘀𝗵𝗼𝘂𝗹𝗱 𝗺𝗲𝗮𝗻 𝗼𝘂𝘁 𝗼𝗳 𝗼𝗳𝗳𝗶𝗰𝗲. If your approval workflows pause the moment someone steps away, that is not automation. It's dependency. Ravenna fixes this with automatic delegation triggered by your Slack OOO status. Flip your status. Work and approvals reroute. Nothing stalls. Have a look → https://lnkd.in/giUcQhyH
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Ravenna reposted this
𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘁𝗲𝗮𝗺𝘀 𝘀𝗽𝗲𝗻𝗱 𝘁𝗼𝗼 𝗺𝘂𝗰𝗵 𝘁𝗶𝗺𝗲 𝗼𝗻 𝘄𝗼𝗿𝗸 𝘁𝗵𝗮𝘁 𝘀𝗵𝗼𝘂𝗹𝗱 𝗯𝗲 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱. IT is manually handling routine requests. HR is answering the same onboarding questions in DMs. Operations is building workflows from scratch for processes that look the same at every company. 𝗟𝗮𝘀𝘁 𝘄𝗲𝗲𝗸, 𝗥𝗮𝘃𝗲𝗻𝗻𝗮 𝗹𝗮𝘂𝗻𝗰𝗵𝗲𝗱 𝗳𝗶𝘃𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝘁𝗼 𝗰𝗵𝗮𝗻𝗴𝗲 𝘁𝗵𝗮𝘁: 1️⃣ 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁𝘀 that resolve employee requests autonomously across Slack and email 2️⃣ 𝗧𝗶𝗰𝗸𝗲𝘁𝗶𝗻𝗴 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 with Jira, Freshservice, and Linear to keep work in sync 3️⃣ 𝗛𝗥𝗜𝗦 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 with BambooHR, HiBob, Workday, and Rippling for personalized responses and intelligent routing 4️⃣ 𝗠𝗗𝗠 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 with Jamf, Fleet & Iru to surface device diagnostics and automate actions 5️⃣ 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝘁𝗲𝗺𝗽𝗹𝗮𝘁𝗲𝘀 for common operations like MFA resets, access requests, and channel provisioning 🔗 Here's what shipped → https://lnkd.in/esdReSP5
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Ravenna Launch Week Day 5 Deep ticketing integrations with Jira Service Management, Freshworks, and Linear. 👉 https://lnkd.in/g4nxSC_b
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Ravenna Launch Week Day 3 MDM Integrations with Jamf, Iru, and Fleet Device Management 👉 https://lnkd.in/gVqMQ-hK
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Ravenna Launch Week Day 2 Introducing, Workflow Templates 🏗️ 👉 https://lnkd.in/gqCEEiQv
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Ravenna Launch Week Day 1 Introducing, Ravenna Agents 🤖 👉 https://lnkd.in/gACizFET