Nova Benefits

We are proud to share that Nova Benefits Insurance Brokers has been elevated to the Bronze Partner Tier at the prestigious Pinnacle Event hosted by TATA AIG General Insurance Company Limited at the iconic Taj West End. Our Director, BISWAA DIPAKK TRIPATHY ✨️ – Sales & Strategy (Insurance Business – India), had the honour of receiving the award from Vipin Jain – Head, Product & Strategy (Commercial Business), Tata AIG, in the presence of Ravinder Gupta – Head, Broking Sales at Tata AIG. This recognition is more than just an award, it is a testament to our unwavering commitment to excellence and reflects the strength of our partnership within the insurance ecosystem 🌟 At Nova Benefits, we remain deeply focused on: • Building transparent and trusted insurer relationships • Delivering superior AI Tech Platform • Driving customer-first execution at scale We are grateful to the Tata AIG leadership team and to our colleagues whose dedication made this milestone possible. Onwards and upwards 🙌 Here for good. Here for long 💙 Saransh Garg | Jiji George #Partnership #InsuranceLeadership #NovaBenefits #TataAIG #PinnacleEvent

We are proud to share that Nova Benefits Insurance Brokers has been elevated to the Bronze Partner Tier at the prestigious Pinnacle Event hosted by TATA AIG General Insurance Company Limited at the iconic Taj West End. Our Director, BISWAA DIPAKK TRIPATHY ✨️ – Sales & Strategy (Insurance Business – India), had the honour of receiving the award from Vipin Jain – Head, Product & Strategy (Commercial Business), Tata AIG, in the presence of Ravinder Gupta – Head, Broking Sales at Tata AIG. This recognition is more than just an award, it is a testament to our unwavering commitment to excellence and reflects the strength of our partnership within the insurance ecosystem 🌟 At Nova Benefits, we remain deeply focused on: • Building transparent and trusted insurer relationships • Delivering superior AI Tech Platform • Driving customer-first execution at scale We are grateful to the Tata AIG leadership team and to our colleagues whose dedication made this milestone possible. Onwards and upwards 🙌 Here for good. Here for long 💙 Saransh Garg | Jiji George #Partnership #InsuranceLeadership #NovaBenefits #TataAIG #PinnacleEvent

Five phone calls, three stakeholders. No one accountable. That’s the reality of corporate health insurance when an employee is hospitalized. Read the full story below 👇 I saw this unfold firsthand during a recent hospital visit. A man sitting next to me in the waiting area was on his fifth phone call, not with his doctor, but with his insurance company. His wife was at the billing desk, filling out paperwork. And instead of focusing on his treatment, he was trying to get one simple answer: would his corporate health insurance cover the procedure? After 40 minutes, he hung up. This is what a “simple” health insurance claim looks like in most companies. The maze employees face: When an employee gets hospitalized, the process turns into a nightmare. The insurer tells them to call the TPA. The TPA asks for more documents. HR reaches out to the broker. The broker says it’s been “escalated.” Meanwhile, the hospital bill keeps climbing, and the employee just wants one answer: “Am I covered or not?” What most companies don’t realize: the real cost of health insurance isn’t the premium, it’s the erosion of trust when employees need help most. Why the traditional model fails: Traditional brokers excel at negotiating rates and closing policies. But once the policy goes live, their role becomes reactive. They step in when something breaks, but they’re not built to own the employee experience end-to-end. The result? Employees navigate between the insurer, TPA, broker, and HR. Multiple stakeholders. No single owner. And when frustration builds, it doesn’t land on the insurer or TPA. It lands squarely on HR. What a better approach looks like: One partner who becomes the single point of contact One team that coordinates with insurers and TPAs behind the scenes One team that stays involved from the first question to the final settlement So your employees never feel abandoned in their most vulnerable moments. #EmployeeBenefits #CorporateHealthInsurance #HRLeadership #InsuranceClaims #NovaBenefits

“Cashless” claim for health insurance sounds like zero payment. Reality often says otherwise. Learn more 👇🏻 The bill says ₹1,00,000. Insurance approves ₹85,000. You’re asked to pay the rest. “But it was cashless…” Here’s what most people don’t know: A portion of every hospital bill includes non-medical expenses charges that aren’t directly linked to medical treatment. This can include: • Registration & administrative fees • Consumables like gloves, masks, syringes • Attendant charges • Documentation costs Individually small. Together, meaningful Across the industry, these expenses typically account for 5–15% of the total hospital bill. On a ₹2 lakh hospitalization, that could mean ₹10,000–₹30,000 out-of-pocket. IRDAI has standardized what qualifies as non-payable. Insurers are allowed to exclude these costs. Some now offer add-ons to cover them at a marginal increase in premium. The real challenge isn’t regulation. It’s expectations. Employees assume cashless means zero payment. Companies assume coverage is comprehensive. The gap shows up at discharge. Health insurance isn’t just about coverage design. It’s about clarity. And that conversation deserves more attention. #HealthInsurance #CashlessClaims #EmployeeBenefits #HRLeadership #NovaBenefits

We’re delighted to welcome BISWAA DIPAKK TRIPATHY ✨️ to Nova Benefits as Director – Sales & Strategies, Insurance Business – India. An IIM Indore alumnus with over two decades of industry experience, Biswa joins us to drive scale, partnerships, and strategic growth in our insurance business at the national level. Excited for the journey ahead✨ #NovaBenefits #Leadership #Insurance #SalesLeadership #StrategicGrowth

We’re delighted to welcome BISWAA DIPAKK TRIPATHY ✨️ to Nova Benefits as Director – Sales & Strategies, Insurance Business – India. An IIM Indore alumnus with over two decades of industry experience, Biswa joins us to drive scale, partnerships, and strategic growth in our insurance business at the national level. Excited for the journey ahead✨ #NovaBenefits #Leadership #Insurance #SalesLeadership #StrategicGrowth

A quiet love letter to HR teams 💌 For answering benefits questions after work hours. For reassuring employees during medical emergencies. For translating complex policies into human conversations. You rarely get applause for this work. But every employee who feels supported knows the difference. This Valentine’s week, we see you. Richa Ranjan | Aadya Srivastava #HR #HumanResources #Novabenefits

You saved 20% on your corporate health insurance premium! Now let me tell you what you actually bought. Negotiate too hard, and you'll see one of these scenarios: → The Disappearing Claims Trick The broker shows 40 claims instead of your actual 60 to get you that low quote. You're happy. Until the insurance company audits your policy. Now you're not just losing coverage, you're blacklisted. Good luck explaining "policy cancelled for misrepresentation" to your next insurer & your employees. → The Too-Good-To-Be-True Quote You find an insurer willing to quote ₹1.2 Cr when you should be paying ₹1.5 Cr. Year 1: ₹1.2 Cr premium, ₹1.8 Cr in claims. Year 2: Your loss ratio of 150% is public. New quote: ₹2.2 Cr. Fewer insurers will even bid. This year’s savings are lost in next year’s inflated claim ratio. → The Fine Print You Missed You got your ₹1.2 Cr insurance quote instead of 1.5 Cr. The broker cut somewhere. Deductions increased from 15% to 30% per claim Employee additions each month delayed, leading to people being uninsured Claim approval went from 7 days to 45 days Your employees find out when their claims get rejected. The thing nobody says out loud: If you're buying a ₹100 product for ₹80, someone's absorbing that ₹20. It's not the broker. It's not the insurer. It's you. You just don't know it yet. What smart CHROs do: They don't negotiate on price. They negotiate on value. They understand how logical insurance pricing works. "Your quote is ₹1.5 Cr. Competitor is ₹1.2 Cr. Show me what I'm getting for the ₹30L difference. Also, is there a catch in the ₹1.2 Cr pricing?" If the broker can't justify it with employee experience, approval rates, network quality, benefits, and loss ratios, then negotiate. But if the math is real? Pay it. Because the ₹30L you magically "saved" will cost you ₹60-90L during the year in poor employee experience, your bandwidth drain and higher premiums next year. For finance teams: Before you tell your broker to "sharpen their pencil," ask them to sharpen their math. Show me the claims ratios. Show me the coverage differences. Show me what happens if loss ratios spike. If they can't answer, you don't have a pricing problem. You have a broker problem. Have you ever "won" a price negotiation on insurance and regretted it? #Insurance #EmployeeBenefits #CHRO

We’re excited to welcome Dishani to the Nova Benefits team 💚 She joins us as Social Media Manager, and we’re looking forward to the stories, ideas, and conversations she’ll help bring to life as we continue building healthcare employees' love. Welcome aboard, Dishani 👋 #WelcomeToTheTeam #NovaBenefits #GrowingTeam

Most “AI reskilling programs” are just corporate theatre. Union Budget 2026 allocated ₹500 crore for AI skilling. But after speaking with HR leaders across India, I’ve noticed a pattern: Everyone is launching “AI training.” Yet when I ask what roles people are being reskilled into, the room goes silent. Because most programs look like this: → Generic AI 101 certifications → “AI ambassadors” with no real use case → Job boards for roles that don’t exist When AI can write the brief, run analysis, draft emails, and schedule follow-ups… What exactly are you reskilling people to do? I recently met a client gearing up for an IPO. What impressed me wasn’t their AI policy. It was that their entire company was being trained on AI workflows. Even their insurance counterpart was already building internal tools using Lovable & n8n. That’s real readiness. The AI Role Audit (simple framework) 1️⃣ Score every role (1–5) - Repeatability - Decision complexity - Human interaction - High risk = repetitive + low judgment + low human trust. 2️⃣ Ask the uncomfortable question What tools exist today that can already do this work? 3️⃣ Make 3 lists A: Roles we can reskill B: Roles we redesign with AI C: Roles we will lose Most companies avoid List C. That’s why employees get blindsided. AI transition won’t be solved by workshops. Start with the audit. Then decide: Are you building a ladder… or a trapdoor? #FutureOfWork #AI #CHRO #HRLeadership