Our CSO, Charlie Hills CLMP, has been selected as a judge for this year’s prestigious European Loyalty Awards! 🏆✨ The European Loyalty Awards celebrate the pinnacle of innovation, creativity and brilliance in loyalty on a global scale. From ground breaking technology to deeply impactful customer engagement strategies - the competition this year will be fiercer than ever! 🌍 With Charlie’s expertise and passion for the science and art of customer loyalty, it makes her the perfect fit to help evaluate the best of the best in our industry 🥳 Best of luck to all those who are entering! 🍀 #EuropeanLoyaltyAwards #AwardsJudge #Awards
Mando
Advertising Services
Aylesbury, Bucks 2,978 followers
Creating brilliant promotions, rewards and partnerships that get results.
About us
Mando (part of WPP) are promotions, loyalty and partnerships experts. We help brands and businesses create brilliant promotions, partnerships and loyalty solutions. Everything we do is powered by robust data and insight – our award winning 'Insights Engine' helps brands unlock the insights that make the difference between an OK result and a brilliant one. Mando have a rich history of working with the world’s best brands, publishing leading British and European research studies, winning multiple international awards and also making a positive impact for the planet, people, our clients and communities. We pride ourselves on our thriving client relationships and can tailor our approach from light-touch workshops, to proof of concept projects, to full retainers.
- Website
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http://www.mando.co.uk
External link for Mando
- Industry
- Advertising Services
- Company size
- 11-50 employees
- Headquarters
- Aylesbury, Bucks
- Type
- Public Company
- Specialties
- Promotional risk management, Handling and fulfillment, Data capture, Sales Promotion, Sales Promotion Insurance, Fixed Fee Sales Promotion, Promotional Mechanics, Brand Partnerships, Promotion Management, Fixed Fee, Customer Service, Prize Sourcing, Promotion Microsite , Loyalty, Research, Data , Acquisition, and Revenue Generation
Locations
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Primary
Get directions
27 Faraday Road
Aylesbury, Bucks HP19 8TY, GB
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Get directions
18 Upper Ground
London, London SE1 9PD, GB
Employees at Mando
Updates
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Money Back Guarantees deliver exactly what we know shoppers want most: VALUE ✨ Our latest research found that 65% of Brits are motivated by cash rewards. Whilst cashback remains one of the UK's most appealing promotional mechanics, risk-free trial is a powerful driver of purchase 💸 In a cost-conscious economy, consumers are looking for confidence before they buy. A well-executed Money Back Guarantee removes the purchase cost for consumers, encourages trial of new products and crucially, helps brands gather valuable first-party data at the same time 👏 Archie McEvaddy's takes you through in his full blog here: https://lnkd.in/eh4w4Qff #MoneyBackGuaratee #NewBlog #SalesPromotions
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Whether you’re looking to go live next week or next month, you can trust the Mando Rewards platform to deliver your next promotion 👏 Swipe through for more info 👉 🧠 Discover more about our Mando Rewards Platform here: https://lnkd.in/dn6ecn7j 📩 Chat to our team of experts today on info@mando.co.uk #RewardsPlatform #Incentives #RewardDelivery
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Please give a warm welcome to Anya Freckleton-Hull who has joined our fabulous Mando team 🥳👋 Anya brings a wealth of experience in partnerships and relationship management, along with a passion for creating impactful collaborations 🤝 She loves working at the intersection of partnerships, strategy and customer loyalty, helping brands deliver engaging experiences that truly connect with their audiences ✨ We're thrilled to have her on board and are looking forward to seeing the brilliant work she produces with the wider team! ❤️ #NewStarter #TeamGrowth #Team
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Mando reposted this
Had a great afternoon yesterday at the first ever Experiential Expo, hosted by the The Institute of Promotional Marketing (IPM) The venue was unreal, and it was genuinely inspiring seeing all the latest experiential ideas and brand activations up close. One of the highlights was definitely spotting myself on the Piccadilly Lights screens! Nice to be around so much creativity and energy in the same space. Looking forward to seeing how everything shared yesterday feeds into what’s next for the industry ✨ #ExperientialExpo #ExperientialMarketing #IPM
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Mando reposted this
Had a great time attending The Institute of Promotional Marketing (IPM) Experiential Expo 2026! ✨ One of the standout parts for me was the venue itself. Taking the Piccadilly line and arriving at one of the world’s most iconic LED screens was incredible. At one point, the audience even appeared on the screen, such a funny moment 😂 The speaker line-up was excellent, with great panel discussions throughout. I really enjoyed hearing from Sky’s Karen Swift and what particularly stood out was Karen quoting Maya Angelou: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel”. It perfectly captured the power of experiential marketing and really resonated with me 🫶🏽. It was also great to hear from Claire Zakss (Poppi) and try the different flavoured drinks. Poppi has been on my feed for a while and is a great example of a brand that is doing experiential marketing really well, building genuine brand connection through experience. A fantastic event all round. Well done to everyone involved and already looking forward to the next one! #ExperientialMarketing #IPM #BrandExperience #MarketingEvents #London
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What an incredible afternoon yesterday at our 'Friends of Mando' event! 🤩 A massive thank you to everyone who joined us, bringing together the partners and friends who play such an important role in our journey. 🎉 It was a fantastic opportunity to connect, share ideas, celebrate achievements, and strengthen the relationships that help drive innovation and success. A huge thank you to everyone who continues to support, challenge, and collaborate with us. We’re excited about what we can achieve together in the future. ❤️
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🚫 Want customers to leave for good? Make them cancel. One of the fascinating insights from our Let's Talk Loyalty and Loyalty TV episode is that when customers cancel a subscription, they're often far less likely to return. As Rory Sutherland explains, people can start to view brands like an ex. Once they've decided to leave, they create a story around that decision - making a return much less likely. ⏸️ That's why a simple "Pause Subscription" option can be so powerful. Behavioural science shows that pausing feels temporary and flexible, helping customers maintain their connection to the brand and increasing the likelihood they'll come back. 🎙️ In this clip, Rory Sutherland shares why this small change can make a big difference to customer retention. The episode is available to watch now. We'd love to hear your thoughts! 🎧 Listen to the full episode here: https://lnkd.in/eR_8nCCf 📺 Alternatively, watch here: https://lnkd.in/ejJy6YRN #BrandPartnerships #Loyalty #Podcast #RorySutherland
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Please join us in giving a warm welcome to Tabea H. - the newest member of Mando! 👋 Tabea joins our partnerships team, bringing a global mindset shaped by her experience across the DACH market and the UK 🌍 She combines creativity, passion and reliability to build brilliant partnerships and trusted client relationships 🤝✨ We're so excited to have you on board and can't wait to see the impact you'll make! #NewStarter #TeamGrowth #Newbie
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💡 What if loyalty programmes didn't just make customers feel good... but gave them opportunities to make other people feel good too? In the latest Let's Talk Loyalty and Loyalty TV episode, Charlie Hills CLMP was joined by two brilliant minds from Ogilvy UK: 🎙️ Rory Sutherland - President Emeritus of Ogilvy, behavioural science pioneer and one of the most influential and unconventional thinkers in marketing today. 🧠 Dan Bennett - Senior Partner and Lead of Behavioural Science at Ogilvy Consulting, helping some of the world's biggest brands apply behavioural science to drive better customer and business outcomes. Rory shares what he believes is one of the biggest missed opportunities in loyalty: the power of generosity. He explores how brands can create deeper emotional connections by enabling customers to do good for others, not just themselves. In fact, Rory reveals how one generosity-driven loyalty initiative even earned him the title of "Hero Dad" ⭐️ It's a fascinating conversation packed with Rory's trademark insight, wit and unconventional thinking and it's one that loyalty professionals, marketers and brand leaders won't want to miss. The episode is available to watch now. We'd love to hear your thoughts! 🎧 Listen to the full episode here: https://lnkd.in/eR_8nCCf 📺 Alternatively, watch here: https://lnkd.in/ejJy6YRN #BrandPartnerships #Loyalty #Podcast #RorySutherland