Magentrix is a Salesforce Experience Cloud alternative. It's a platform (PaaS) with two distinct offerings: one for partner management and engagement, and the other for customer management (aka partner portals and customer portals). 🟣 Partner Management (PRM): Allows you to onboard & engage partners, share leads, manage opportunities, and close deals faster. Empower your partners by allowing them to collaborate and engage with your partner managers. Enable partners to access everything they need to meet your channel goals. 🔵 Customer Management: Solutions: 1. Customer Operations 2. Customer Support and 3. LMS & Knowledge management Increase engagement, provide several self-serve routes to support, deliver better customer service, reduce costs and increase customer satisfaction. Collaborate on support cases, train customers using the online Training & Certification (LMS) module and much more! --- Manage operations, deliver content, share information and engage your partners or customers with a fully branded and customizable portal platform that matches the look and feel of your organization’s brand. It's not magic. It's Magentrix.™
External link for Magentrix Partner Management
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Magentrix Partner Management reposted this
Salesforce-connected portals can be a headache if not integrated properly. Error clean up, maintenance issues, and more – it can take up a lot of time. 💡Fereshta N. reveals how data mirroring architecture can solve many of the problems faced by partner portals. https://bit.ly/4d6e07v #Salesforce Magentrix Partner Management
Magentrix Partner Management reposted this
It's finally here! Now you can build automation workflows (on your Magentrix portals) that push real-time notifications to your internal or partner Slack channels whenever something is created or updated in the portal — like: ✅ Deal registrations submitted / approved ✅ Opportunities created or moved stages (or crossing a revenue threshold) ✅ MDF requests submitted / approved ✅ High-priority support cases created or escalated ✅ New partner users onboarded or role changes Less tab-switching, faster response times, and everyone stays in the loop — where they already work. https://lnkd.in/gmsxJiPX
Magentrix Partner Management reposted this
The best partnership events aren’t an echo chamber they’re about people who actually have experience and share the good, the bad and the ugly. 👏🏼 That’s what made PartnerTechX in San Diego so special. It was more than an event, it was a convergence of channel and tech experience, honesty, and shared ambition. From sharp content to real conversations (the kind that don’t happen on Zoom or Slack). Partnerships aren't easy. They take alignment, adaptability, and a whole lot of relationship capital to drive the revenue goal or metrics that matter. But when you gather with folks who understand that it clicks. Huge thanks to Rod - Baptie & Company for organizing this Channel Focus Community and creating space for the right kinds of conversations. 🏆 Magentrix (Partner Management & Customer Management) for being the best hosts to Jayson Peterson and myself (Glassbox) and for their commitment to their customers and driving innovation in the partnership space. To everyone I got to connect with—thank you for bringing your energy, ideas, and candor. Let’s keep raising the bar and elevating what the channel can be. #PartnerTechX #Channel #Partnerships