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J.D. Williams, Ph.D. has the single best explanation for how AI changes work. It's not about replacement. It's about energy. Watch our full Open Garage session with J.D. Williams below 👇 https://lnkd.in/gRX_rh3p #Lanai #AI #OpenGarage

J.D. Williams, Ph.D. got AI to 100% adoption at Zoetis. The secret wasn't technology. It was 60-second videos. Watch our full Open Garage session with J.D. Williams below 👇 https://lnkd.in/gRX_rh3p #Lanai #AI #OpenGarage

Leah McGowen-Hare, MSEd teaches developer evangelism at Salesforce. She also teaches her kids to use ChatGPT. Here's why trying to ban it is the worst strategy. Watch our full Open Garage session with Leah below 👇 https://lnkd.in/g3iUxykc #Lanai #AI #OpenGarage

Karl Mosgofian has led IT transformation at some of the fastest-growing companies in tech. The best advice he ever got? You're not going to like it. Watch our full Open Garage session with Karl below 👇 https://lnkd.in/gU6AM3zN #Lanai #AI #OpenGarage

Nikesh Arora runs Palo Alto Networks—one of the most sophisticated enterprise AI deployments in cybersecurity. When we asked who owns AI at his company, his answer was immediate. Watch our full Open Garage session with Nikesh below 👇 https://lnkd.in/gvv3TZfR

AI isn't failing. 𝗬𝗼𝘂𝗿 𝗺𝗲𝗮𝘀𝘂𝗿𝗲𝗺𝗲𝗻𝘁 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝗮𝗿𝗲. I just wrote about this for The AI Journal — link in the comments below. It's true that 𝟴𝟬% 𝗼𝗳 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝘀𝗲𝗲 𝗻𝗼 𝗥𝗢𝗜 from AI, even while spending up to $1,400 per employee. That's not because AI doesn’t deliver value, though. It's because most of that value is invisible. Employees are using AI in personal accounts, inside tools you already pay for, and across workflows no dashboard tracks. One healthcare system approved five AI tools — and found thirty-four in active use. That’s not just chaos. That’s adoption moving faster than your ability to see it. Your sales team cuts deal cycles in half. Your dashboard says “minimal AI impact.” Both are true, because the metrics don’t capture where and how that productivity is happening. Until you can see it, you can’t measure it. And what you can’t measure, you’ll systematically undervalue. Here's what actually needs measuring: 1️⃣ 𝗪𝗵𝗮𝘁 𝗔𝗜 𝘁𝗼𝗼𝗹𝘀 𝗽𝗲𝗼𝗽𝗹𝗲 𝗿𝗲𝗮𝗹𝗹𝘆 𝘂𝘀𝗲. It's usually 5–10x more than approved. 2️⃣ 𝗛𝗼𝘄 𝗽𝗲𝗼𝗽𝗹𝗲 𝘂𝘀𝗲 𝘁𝗵𝗲𝘀𝗲 𝘁𝗼𝗼𝗹𝘀. Not “marketing uses AI,” but which specific workflows. 3️⃣ 𝗪𝗵𝗮𝘁 𝗶𝗺𝗽𝗮𝗰𝘁 𝘁𝗵𝗲𝘀𝗲 𝗔𝗜 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 𝗰𝗿𝗲𝗮𝘁𝗲. E.g. faster deals, higher quality, lower costs. Companies that build this visibility are 3x more likely to hit ROI goals. Same AI. Different ability to see what’s happening.

It may sound counterintuitive but the key to unlocking the potential of AI is measuring what you can't see. Our own Lexi Reese explains in her new piece in The AI Journal. Businesses are spending anywhere from $600 to $1,400 per employee on AI tools, Lexi writes, yet 80% report no significant bottom-line impact from using generative AI. That doesn't mean the technology is failing, though. "The problem is not, in fact, that AI doesn’t create value. It’s that most AI usage is invisible to the systems designed to measure that value, and a sound strategy going forward creates ways to for your business to observe, measure and take advantage of AI’s potential." Read more in Lexi's piece below about the "AI ROI Paradox" and what you can do to change it at the link below in the comments.  

George Mathew has invested through every tech wave. Here's why this AI cycle is fundamentally different—and harder for startups. Watch our full Open Garage session with George below 👇 https://lnkd.in/gdWMJPxk #Lanai #OpenGarage #AI

J.D. Williams, Ph.D. oversees AI at a company that makes life-saving animal pharmaceuticals. Getting security wrong could kill the company. Getting innovation wrong could kill their patients. Here's how they thread the needle. Watch our full Open Garage session with J.D. Williams below 👇 https://lnkd.in/gRX_rh3p