Patient feedback and reviews do more than shape opinions of providers and locations; they drive growth. Yet too many health systems treat reputation as a liability, not the strategic asset it really is. 🔍 Want to know what sets top performers apart? 💡 Curious how more innovative review strategies can boost access, retention, and loyalty? We break it down in our latest blog: https://lnkd.in/gGKF-2S9 #HealthcareMarketing #ReputationManagement #PatientAccess #HealthTech #DigitalHealth
Loyal
Technology, Information and Internet
Atlanta, Georgia 8,657 followers
Healthcare's Leading End-to-End Digital Health Platform
About us
One of the first companies to offer end-to-end digital and AI-powered solutions spanning the entirety of the patient journey, Loyal is the preferred software solution for improved care utilization among the nation's leading health systems and hospitals. From selecting a provider best suited for them to closing the feedback loop on their experience, patients who engage with healthcare networks via our proprietary platform quite simply, tend to be more loyal. Learn how to streamline patients' navigation of your health system and network of clinical services at LoyalHealth.com.
- Website
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https://loyalhealth.com
External link for Loyal
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- Atlanta, Georgia
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Healthcare Transparency, Physician Ratings, Digital Patient Experience, Consumer Experience, Patient Reviews, Patient Access, AI, Artificial Intelligence, Consumerism, Healthcare Data Management, Healthcare Live Chat, and Online Scheduling
Locations
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Primary
Get directions
756 W Peachtree St NW
Suite 725
Atlanta, Georgia 30308, US
Employees at Loyal
Updates
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In today's healthcare landscape, digital front doors are the gateway to patient access, retention, and loyalty. Patients expect a seamless, consumer-grade experience from click to care. Meaning digital front doors must offer: ✅ Accurate, searchable provider data 🗂️ ✅ Intelligent, intent-based search 🔍 ✅ Real-time, EHR-integrated scheduling 📅 ✅ Always-on, AI-powered chat 💬 Health systems that fail to meet these expectations risk losing patients to competition that offers more intuitive, simple-to-navigate workflows. Our latest blog breaks down what a modern digital front door must include in 2025 and explains how leading health systems are turning strategy into action. Check out the blog below or get in touch with one of our engagement experts to see how Loyal can augment your digital front door. https://lnkd.in/gGhU_hrP #DigitalFrontDoor #HealthcareInnovation #PatientExperience #HealthTech #PatientEngagement
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From insightful sessions to meaningful connections, #HMPS25 is delivering real momentum. The Loyal team has had some incredible conversations so far, and there’s still time to connect. If you're looking for ways to drive measurable growth through better patient engagement, stop by Booth 58 or book a quick 1:1 with us before the week wraps. Schedule a time to meet or drop by between sessions. We'd love to see you. https://lnkd.in/gBKdQARu
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It's officially Day 1 of #HMPS25, and the Loyal team is excited to be on site. We're at Booth 58 and still have a few open time slots for 1:1 conversations. If you're attending and want to learn how our Care Activation Platform can help your health system transform patient engagement into measurable growth, we'd love to connect. Secure your meeting time here or swing by booth 58 during a break over the next couple of days: https://lnkd.in/gBKdQARu
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The countdown to #HMPS25 is on, and our calendars are filling up quickly. If you're planning to attend and want to explore how to elevate your patient engagement strategy, now is the time to schedule a meeting with the Loyal team. Our Care Activation Platform is purpose-built to help health systems deliver personalized, seamless digital experiences that drive action and improve outcomes. From intuitive navigation to effortless scheduling and personalized campaigns, we empower organizations with the tools needed to build stronger, more meaningful connections with their patients. Meeting slots are limited, so be sure to book yours today: 👉 https://lnkd.in/gBKdQARu See you in Orlando!
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With today's patients approaching their care journey with a consumer mindset and expecting personalized and seamless experiences, having the right engagement technology stack has never been more critical. That's why Loyal is heading to #HMPS25. We're helping health systems accelerate digital transformation with high-converting, intuitive engagement solutions developed to scale as engagement, experience, and activation strategies advance. Schedule a meeting at HMPS with the link below, or stop by Booth 58 to learn how Loyal enhances engagement strategies with our Care Activation Platform. https://lnkd.in/gBKdQARu
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🚨 We're heading to HMPS! 🚨 Loyal is thrilled to announce our participation in the 30th Healthcare Marketing & Physician Strategies Summit (HMPS) at the Omni Orlando Resort in Orlando, Florida. Swing by Booth 58 to learn how our Care Activation Platform and patient engagement solutions help health systems accelerate digital transformation and drive measurable growth. See you in Orlando!
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🚀 Big News from Loyal! 🚀 We are excited to announce our new strategic partnership with VHHA Solutions and to introduce our Care Activation Platform to healthcare organizations throughout Virginia! What Virginia health systems can expect from Loyal: ✅ A purpose-built, industry-specific platform designed to accelerate digital transformation ✅ Modular solutions developed to scale as engagement, experience, and activation strategies advance ✅ Comprehensive reporting and analytics that demonstrate ROI, quantify impact, and drive data-informed growth "This collaboration underscores our commitment to empowering health systems with the tools they need to optimize engagement workflows, enhance patient access, and drive meaningful digital transformation. We look forward to working together to create a more connected, patient-centric healthcare experience," said Nanette Oddo, CEO of Loyal Health. https://lnkd.in/gsBsQYXm
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🚀 New Blog Alert! 🚀 Did you know that an accurate provider data management solution is essential for delivering truly personalized patient experiences? From enhancing the digital front door to improving outbound communication, effective data management is critical when launching data-driven, intuitive patient engagement strategies. Read our latest blog to learn: ✅ How provider data powers the digital front door for a seamless patient experience ✅ Why data accuracy is critical for reputation management and patient trust ✅ The role of provider data in optimizing CRM strategies for personalized engagement #HealthcareInnovation #ProviderDataManagement #DigitalFrontDoor #ReputationManagement #CRM #HealthTech
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🚨 Exciting Leadership Update at Loyal! 🚨 We're thrilled to welcome Rod Nicholls as Chief Growth Officer, further strengthening our executive team as we continue to drive innovation in patient engagement. With over 25 years of leadership in healthcare technology, Rod has a proven track record of driving growth, building strategic partnerships, and delivering solutions that enhance the patient experience. In his new role, he will focus on expanding the reach of Loyal's Care Activation Platform, helping health systems improve digital interactions and make care more accessible. "We are excited to welcome Rod to the Loyal team," said Nanette Oddo, Chief Executive Officer of Loyal. "His extensive industry expertise and proven ability to drive growth align perfectly with our mission of making care more accessible and efficient for our clients and partners. I look forward to collaborating closely with Rod as we expand our impact and deliver innovative solutions to the industry." Join us in welcoming Rod to the team! 👏