How many pages did your on-call engineer take last weekend? According to Catchpoint's SRE Report 2025, 46% of SREs responded to more than 5 incidents in the past 30 days, and 23% handled between 6 and 10. Google's own SRE Workbook caps sustainable on-call at 2 actionable incidents per shift. Most teams are running at double that, then wondering why their best engineers are quietly updating their LinkedIn. Unfortunately you cannot hire your way out of this. Adding one more SRE to the rotation buys you a quarter, maybe two, before the same math catches up. The coverage problem isn't a headcount problem; it's a model problem. We're measuring how bad it actually is in the State of SRE 2026 survey. First 100 qualified respondents get a personalized benchmark report. Responses are anonymous. Full industry report drops in May. If you're part of an SRE, devops or platform team, add your voice: https://lnkd.in/gkXBQWWg #SRE #OnCall #PlatformEngineering #DevOps #SiteReliabilityEngineering
OpsWerks
IT Services and IT Consulting
Bellevue, WA 4,239 followers
We are here to help those next to us and in front of us live better lives.
About us
OpsWerks: Managed Services for Elite DevOps & SRE Teams For the past decade OpsWerks has been the trusted partner to some of the world's most demanding platform and infrastructure DevOps and SRE teams. We’ve delivered managed services that help them operate and support mission-critical systems at scale. Our Managed Services Model: predictable pricing, aligned incentives, and strict focus on operational outcomes: not headcount. What We Manage: Multi-Cloud Operations: 24/7 operations and support for business-critical infrastructure across your entire public, private, and hybrid cloud environments. We modernize infrastructure, including Kubernetes orchestration; enabling you to run demanding workloads like AI/ML at production scale. Complex Migrations: Execute high-stakes migrations with zero downtime. Recent project delivered 10x faster completion and 90% cost savings compared to internal estimates with zero unplanned downtime. Incident Response & Monitoring: Full ownership of monitoring, alerting, and incident resolution. We proactively maintain stability so your developers can focus on building and deploying applications serving millions of users. Why Managed Services vs. Staff Aug: We own outcomes, not timesheets. You get predictable costs, guaranteed SLAs, and a team incentivized to deliver results, not bill hours. Proof of outcomes here: https://opswerks.com/case-studies
- Website
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https://www.opswerks.com
External link for OpsWerks
- Industry
- IT Services and IT Consulting
- Company size
- 201-500 employees
- Headquarters
- Bellevue, WA
- Type
- Privately Held
- Founded
- 2015
- Specialties
- automation and abstraction, systems, networking, storage design and administration, dev to production acceleration, building effort multiplying solutions, software engineering, infrastructure solutions, remote data center operations, site reliability engineering, data analytics, machine learning, cloud systems operations, and kubernetes
Locations
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Primary
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Bellevue, WA 98006, US
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San Jose, CA 95128, US
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Manila, PH
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Cebu, PH
Employees at OpsWerks
Updates
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When your next outage crosses the million-dollar mark, who's actually on the hook? Uptime Institute's 2025 Annual Outage Analysis found 20% of significant outages now exceed $1M in total cost, and 54% clear $100K (Source: Uptime Institute Annual Outage Analysis 2025). That's the stakes conversation nobody wants to have with their staff aug vendor. Staff aug bills hours. Managed services owns outcomes. One hands you a timecard; the other hands you an SLA. At OpsWerks we don't bill hours, we own results. Predictable costs, guaranteed SLAs, full accountability when 3 AM hits. Stop managing operational overhead. Start building competitive advantage: https://lnkd.in/g_y4JGSs
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What does SRE coverage actually look like at teams like yours? Nearly 70% of SREs say on-call stress directly contributed to burnout and attrition (Source: Catchpoint SRE Report 2025). That stat gets cited everywhere. Real benchmarks on coverage models, alert noise, and staffing ratios? That data doesn't exist yet. We're building it, and we need your input. The State of SRE Operations 2026 survey is 10 questions, 5 minutes. Fill it out and you get two things: early access to the full report before it goes public, and a benchmark showing how your team compares to peers on coverage, alert load, and staffing. Your responses stay anonymous. The community gets real numbers. Fill it out: https://lnkd.in/gbSs-9X3 #SRE #SiteReliabilityEngineering #PlatformEngineering #DevOps #IncidentResponse
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If your SRE team is stuck firefighting, is the problem headcount or ownership? 69% of developers lose 8+ hours a week to technical debt and inefficiencies. Adding more people to that equation doesn't fix it. It scales the dysfunction. Staff augmentation is the path of least resistance. Plug in contractors, maintain control, keep the org chart clean. But staff aug gives you more hands doing the same work. You still own the escalations. You still own the gaps. You still own the outcome, just with more complexity and a bigger invoice. Managed services flips the model. You define the outcome. A dedicated team owns delivery: the runbooks, the automation, the 24/7 response, the cross-training. No timecard math. No retraining every six months when someone rolls off. The difference isn't philosophical. It shows up in incident rates, delivery velocity, and your engineers' willingness to stay. We broke it down: https://lnkd.in/g_y4JGSs Source: https://lnkd.in/gXAF-GuY #SRE #DevOps #ManagedServices #PlatformEngineering #Engineering
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We're building the State of SRE 2026 report. 5 minutes of your time. Fully anonymous. You share what's actually happening in your org, we compile it with everyone else's responses, and you get the full benchmarking report for free. Your data in, real industry data back out. https://lnkd.in/gbSs-9X3 #SRE #DevOps #PlatformEngineering #SiteReliabilityEngineering
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How confident is your team that the next migration won't blow the timeline, the budget, or production? McKinsey found that 75% of cloud migrations run over budget and 37% fall behind schedule. Most migration failures aren't engineering failures. They're ownership failures. No single team accountable for the outcome end to end. Change windows missed. Dependencies undocumented. OpsWerks takes full ownership. We've executed migrations across data centers, applications, and platforms: 12,000 racks across 17 global data centers in 9 months with zero unplanned downtime. A recent project delivered 10x faster completion and 90% cost savings compared to internal estimates. No heroics. No surprises. A defined end state, clear milestones, and a team that owns the result. https://lnkd.in/grphJ-qW Source: https://lnkd.in/eUgfyx-Q #Migration #SRE #PlatformEngineering #DevOps #CloudMigration
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Running the OpsWerks State of SRE 2026 survey and need your input. Takes 5 minutes. Your responses are anonymous. Everyone who participates gets the full report when it's published. The more SREs participate, the more useful the benchmarks are for everyone. Your data helps the whole community. Take the survey: https://lnkd.in/gbSs-9X3 #SRE #SiteReliabilityEngineering #DevOps #PlatformEngineering
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Calling all SRE/Devops folks ... we putting together a quick survey on the State of SREs. Just a couple quick questions, you already know the answers (since they are yours). We'll share the results of what you and your peers are seeing. And NO we won't sell or share your specific results with anyone else. #devops #sre #techops #itops #it #data #dataops
How do you know if your SRE team's toil levels are normal, or a slow-burning problem? The Catchpoint SRE Report 2025 found toil rose to 30% of SRE work, up from 25%; the first increase in five years (Source: Catchpoint SRE Report 2025). But your reality might look completely different. That's why we're running the State of SRE 2026 survey. We want a clearer picture of what SRE actually looks like right now: the tooling, the pain points, the wins, the org structures that work and the ones that don't. Your responses are anonymized. Every participant gets the full report when it drops. The math is simple: more people participate, sharper the data, more useful the benchmarks. Including for you. If you've got opinions about the state of SRE put them on record: https://lnkd.in/gbSs-9X3 Questions? Drop them in the comments. #SRE #SiteReliabilityEngineering #DevOps #PlatformEngineering #StateOfSRE
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What's your team's actual budget for true 24/7 SRE coverage? Not what leadership approved; what the math actually requires. Here's the math most teams don't run. 168 hours in a week. 40-hour work week. Two engineers per shift for redundancy. Add 15% for PTO, sick days, holidays, and training. You need 10 FTEs for real, sustainable 24/7 coverage. We built a calculator so you can run your own numbers. Plug in your salary band. See what full coverage actually costs. https://lnkd.in/gDYNa-ap #SRE #OnCall #IncidentResponse #DevOps #PlatformEngineering
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How do you know if your SRE team's toil levels are normal, or a slow-burning problem? The Catchpoint SRE Report 2025 found toil rose to 30% of SRE work, up from 25%; the first increase in five years (Source: Catchpoint SRE Report 2025). But your reality might look completely different. That's why we're running the State of SRE 2026 survey. We want a clearer picture of what SRE actually looks like right now: the tooling, the pain points, the wins, the org structures that work and the ones that don't. Your responses are anonymized. Every participant gets the full report when it drops. The math is simple: more people participate, sharper the data, more useful the benchmarks. Including for you. If you've got opinions about the state of SRE put them on record: https://lnkd.in/gbSs-9X3 Questions? Drop them in the comments. #SRE #SiteReliabilityEngineering #DevOps #PlatformEngineering #StateOfSRE
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