Aircall

Excited to announce that TweetUp Media | Be.Found Media is officially partnering with Aircall At TweetUp Media, we work closely with sales-led teams to turn demand into real conversations and revenue. Partnering with Aircall strengthens this mission by combining performance-driven social & demand generation with a world-class cloud calling and sales communication platform. Together, we aim to help modern revenue teams: ✅ Connect faster with prospects and customers ✅ Align marketing and sales conversations ✅ Improve call workflows, visibility, and follow-ups ✅ Build scalable, conversion-focused GTM motions Huge appreciation to Jonathan Anguelov and Olivier Pailhes and the entire Aircall team — excited to build meaningful impact together. Looking forward to what we can create 🚀 — Kanak R. Founder, TweetUp Media #PartnershipAnnouncement #Aircall #TweetUpMedia #SalesTech #MarketingAndSales #RevenueGrowth #GTM

Customer expectations are accelerating, but support teams aren’t being given more time or more headcount. 📊 70% of customers expect contextual, personalised support. Yet 83% still find themselves repeating information. Join me on February 26th at 1pm GMT, alongside James Byrne from RevOdyssey on a live webinar hosted by the CX Network How Support Teams Scale Effectively with AI We’ll be discussing: • Where AI creates measurable operational lift • Reducing admin friction across support workflows • Case examples of 20–30% AHT reduction • Introducing AI without disrupting existing systems If improving efficiency while protecting customer experience is a priority for 2026, we’d be glad to have you join. 👉 Register here: https://lnkd.in/eJTGxiWg #CustomerExperience #CXLeadership #AI #CustomerSupport

The best partnerships don't feel like partnerships. They feel like an extension of your team. We recently wrapped a quarterly review with the Aircall team, and what stood out wasn't just the number or the milestones we hit together. It was how aligned the conversations were around growth, learning, and doing things the right way instead of the fast way. In a single quarter, we joined the Aircall partner program, hit Silver Tier 🎉 , and unlocked new and exciting opportunities for OrangeDot. But the real value came from the conversations behind the scenes. Talking openly about what worked, where attribution got messy, how to tighten follow up, and how to build something sustainable instead of relying on one outsized win. I'm especially excited about where this partnership is heading next. moving beyond referrals into professional services, and building thoughtful onboarding and AI-driven service packages. I am so excited to see a whole new pipeline open up with the incredible team at Aircall! Good partnerships don't just help you grow faster. They help you grow smarter. And they create space to be honest about what it takes to build something durable. Looking forward to putting real momentum behind Aircall and OrangeDot in the year ahead, and sharing more as we continue to build together. (With a huge thanks to our partnership manager Natasha Nema)

For Caudalie, exceptional skincare goes hand-in-hand with exceptional customer care. When they first partnered with Aircall, the team had limited visibility into missed calls across 27 countries. Today, thanks to Aircall’s Analytics+, Caudalie can dig deeper; understanding missed call types, follow-up patterns, and customer needs with clarity. This visibility is helping Caudalie elevate its global service even further, starting with: - Introducing automatic callback requests to ensure 100% of customers hear back within 24 hours - Testing AI Voice Agent to support customers outside business hours - Reducing manual workloads with smarter workflows And they're making sure this continues well into 2026. As Méloudia BELACHGAR says: "Next steps? Smarter AI, deeper personalization, better customer experiences.” #CustomerSuccess #AI #CX #Aircall #Analytics

Your customer emailed. Then called. For support teams, that usually means stitching conversations together after the fact. Today, we’re introducing a new integration with Aircall that brings phone calls and SMS into the same workflow as email in Help Scout. That means fewer handoffs, less time tracking down context, and more time actually helping customers. Read the full announcement on our blog! 👇 https://bit.ly/4sS7RBk #customersupport #customerexperience #productlaunch #integration

When I started as VP Sales at Aircall in 2018 I spent the majority of my time live coaching salespeople. As we scaled the team I trained and developed Managers (and then Directors), who all spent the majority of their time live coaching salespeople. This past weekend I downloaded Aircall again to see how it's evolved... What blew my mind is that the product now does the thing we once spent most of our time doing. Aircall is no longer a phone dialer that integrates to your CRM. It's an AI powered assistant that's capable of live coaching sellers to success. - live battlecards (what to say) - playbook methodologies (what to ask) - recommended next actions (what to do) Once trained, it serves reps what they need, without a sales manager standing next to them. Buyers get info and answers faster and sellers accelerate deals. This is a huge win, especially for remote sales teams. If you told me 8 years ago the Aircall product would be doing the most time consuming part of a sales manager's job, I wouldn't have comprehended what you meant. But today it's real. Check it out: https://bit.ly/3YZMhxg

One of my not-so-proudest moments in sales this year… 😅 A prospect I’d been excited about for MONTHS almost ended our second call within five minutes. Why? Because my recap of our last conversation was… wrong. Not wildly wrong. Just enough wrong to make them stop me and say “do you remember what we talked about last time?” Cue the awkward pause. 🫣 Here’s what scared me after that call: It could happen again tomorrow. Different prospect. Different details I’d forget. Same embarrassment. I don’t have a bad memory. I just have 12+ calls a day. And somewhere between call 4 and 8, the details blur. After the call, I sat down with my manager. Understandably, they weren’t thrilled. Instead of a lecture, they asked me: “How do we make sure this never happens again?” That’s when we started looking at how we could get more out of our tools. Not because I needed better memory… but because I needed a system that didn’t rely on memory at all. A tool where every call gets automatically summarised: 👉 Key pain points 👉 Stakeholders mentioned 👉 Decisions made 👉 Clear next steps So prospects never have to repeat themselves. Follow-up emails actually reflect what was said. And you don’t go into your 12th call of the day thinking “wait, which one is this?” Turns out Aircall isn’t just a calling platform and it’s been a genuine game-changer for me. Most customer insights don’t get lost on purpose. They disappear between conversations. How many prospects are you misremembering right now? If you’ve not checked out Aircall already, you can try it for free here: https://bit.ly/4t5wACy (and perhaps save yourself some embarrassment like I did!)

I was on a call last week and someone said: “We already use X to solve that” I’d never heard of X... But I didn’t try to bluff my way through it. Instead, I followed the same objection-handling structure I always use: Acknowledge → Challenge → Question But when you don’t fully understand the objection yet, you can’t really add common challenges around using X. So I stuck to 1 and 3. “That’s helpful context - being honest, I’m week 3 here. What does X actually do? How are you using it today?” As they talked, it became clear: What they had was a protection tool - not a backup or recovery solution. That let me reframe the conversation properly. That approach worked that time… But what about the next call? You won’t always get someone willing to explain. And you can’t prepare for every competitor or objection you’ve never heard of. That’s where Aircall comes in. Because instead of scrambling or guessing: >> Key context is surfaced during the call >> Playbooks and frameworks are right there when you need them >> Competitive and product knowledge is available in the moment So even when the objection is new, you’re not starting from zero. You’ll always learn objections by calling. Aircall just makes sure you’re supported when they come up. Check out how it works for free: https://bit.ly/3NDnNax