BelAir Cantina Mexican Concept Embraces Crowds with Olo Host

BelAir Cantina is a popular Mexican restaurant with six locations in Wisconsin, known for its tacos, margaritas, and laid-back atmosphere. The brand relies on Olo Host to run its busy dining rooms and keep guests informed and happy.

PRODUCTS AT PLAY

Host

238K

Parties seated

51K

Guest profiles created

15%

Increase in wait quote accuracy

Background

With a steady flow of guests and a flexible work culture that accommodates students, BelAir Cantina needed restaurant software that was easy to use and required minimal training. The brand was specifically looking for a dining room management solution and waitlist tool.

Results with Olo

01

MORE EFFICIENT OPERATIONS

Host provides BelAir Cantina with one streamlined system to effectively manage on- and off-premise parties that’s easy to use and train.

02

BETTER GUEST EXPERIENCE

Guests can join the waitlist remotely and receive automated, real-time updates so they know exactly where they are in line. Restaurant staff can communicate with guests via two-way texting, and our SmartQuote algorithm removes wait quote guesswork.

03

BOOST IN EMPLOYEE MORALE

Since launch, team members have reported increased confidence using Host, less stress about quoting incorrectly, and a renewed sense of pride in serving guests.

Olo has nearly single-handedly changed the game in our restaurant group. Their Host solution has supercharged our ability to run our dining rooms. It’s the first and only technology that our staff has been excited to use. And their implementation—the whole process of getting us comfortable, ready, and feeling supported—was by far the best experience I’ve ever had.

Jack Woznick, Director of Training & Development

BelAir Cantina