- Oliver O'Toole: As you know my relationship with my father is none of your business. However such details never seem to stand in the way of your curiosity so I'll make this very simple. My parents were divorced when I was 13, the first divorce ever in the O'Toole family line. I remained with my father. My mother, a lovely but restless spirit, left and married a man I never met.
- Shane McInerney: No wonder you-
- [Hesitates]
- Oliver O'Toole: No wonder what?
- Shane McInerney: Well, your mother left you in search of adventure and your wife left you in search of... something. It must be hard for you to imagine any woman in your life actually staying in your life.
- Oliver O'Toole: I thought we were talking about my father.
- Shane McInerney: Right.
- Shane McInerney: Keeping your mother away seems so... mean. Your father didn't seem that sort of man at all.
- Oliver O'Toole: Yes well you'd be surprised what that man is capable of. In fact the last straw before I ended our relationship was... unspeakable actually.
- Shane McInerney: Go ahead, speak it.
- Oliver O'Toole: After more than 200 years of family tradition he left the US Postal Service to join-
- [hesitates]
- Shane McInerney: To join the circus? A monastery?
- Oliver O'Toole: He took a position at an overnight delivery service that I...
- [hesitates again]
- Shane McInerney: [Realization dawns] He works for FedEx.
- Oliver O'Toole: Yes.
- [Shane suppresses the urge to laugh]
- Shane McInerney: Goodnight Oliver.
- Oliver O'Toole: Goodnight.
- Oliver O'Toole: [a few minutes later] You haven't left yet have you?
- Shane McInerney: [From where she is hiding] I, I just don't feel good about leaving you alone.
- Oliver O'Toole: Don't worry. I'm getting used to it.
- Shane McInerney: [Comes out to where she can see him] Oliver don't be cynical. It's not who you are.
- Oliver O'Toole: Who I am, well...
- Shane McInerney: I'm guessing your faith has been shaken a little bit today. But I know you and your faith is in something far greater than being an O'Toole. And you know where you need to go to find that again. And whatever you think about your father just remember how it felt when you thought that he had died.
- [Oliver just keeps staring at Shane]
- Shane McInerney: Oliver in this moment I wanna walk over to you, put my arms around you and hold you and tell you that everything is going to be okay. But I know that's not what you want right now.
- Oliver O'Toole: Since when did what I want ever stop you Miss McInerney?
- [Shane drops her bag and coat, walks up to Oliver and gives him a big hug]
- Oliver O'Toole: [Oliver is working on Shane's porch swing] Stupid thing! What the Sam Hill...
- Shane McInerney: [Comes out the front door] What the Sam Hill? Wow, you must really be upset.
- Oliver O'Toole: I could of sworn I had this perfect, you saw it.
- Shane McInerney: Mr. O'Toole you are such a... man!
- Oliver O'Toole: And what is that supposed to mean Miss McInerney?
- Shane McInerney: It means that you would rather take your anger out on a piece of wood than deal with a problem face to face.
- Oliver O'Toole: And that's based on your vast experience with men of course?
- Shane McInerney: Oh yeah, I've known a few.
- Oliver O'Toole: Like Steve?
- Shane McInerney: If you're trying to get a rise out of me you'd do better sticking with the porch swing.
- Shane McInerney: Love is hard work Oliver. It's always trying to find that balance between too much and too little, too high and too low. We never get it perfect. That doesn't mean we stop trying. It seems to me that your father never stopped trying. It was you who left him but he never left you.
- Oliver O'Toole: Not until last night.
- Shane McInerney: Oh. I'm sorry to hear that.
- Oliver O'Toole: Considering the things I said I can't say I blame him.
- Shane McInerney: I have no plans to leave. If it matters.
- Oliver O'Toole: It matters.
- Joe O'Toole: You're not wearing a ring, I thought you were married?
- Oliver O'Toole: I was. She left.
- Joe O'Toole: So I guess we do have something in common.
- Oliver O'Toole: A couple of things.
- [They both laugh]
- Joe O'Toole: Shane seems nice.
- Oliver O'Toole: She's very... efficient.
- Joe O'Toole: Come on O'Toole!
- Oliver O'Toole: What?
- Joe O'Toole: [laughs] Fess up! Hey, it's me you're talking to.
- Oliver O'Toole: [sighs] I know. I know.
- [Extended scene not aired in the US]
- Norman Dorman: I remember... cafeterias, worst part of the day. Whenever it came down to having my food dumped on my head or going hungry I always skipped lunch too.
- Phoebe Amidon: Yeah.
- Norman Dorman: You know what got me through it?
- Phoebe Amidon: What?
- Norman Dorman: I just kept telling myself that some day I'd do something really special and anybody made fun of me or hurt me would feel bad and wish they'd been nicer.
- Phoebe Amidon: Been there.
- Norman Dorman: You know what? It made me work harder at being good at something.
- Rita Haywith: Norman did do something special. He's an amazing postal detective, he knows everything there is to know about ink and paper, typewriters and handwriting, stamps. And he invented Norman Doorman's revelation solution which made it possible for us to find you today. And that's a really big deal Phoebe. You know, maybe those mean kids at his school might not know, but he knows and maybe that's enough.
- Norman Dorman: Yeah, that's enough. Are you going to eat the rest of those fries?
- Oliver O'Toole: I'm just afraid... I won't know who I am if I'm not an O'Toole.
- Joe O'Toole: You know who you are. You're Oliver. You're the guy who probably hasn't had a beer since well... ever. I'm guessing you still don't have email. And you're probably the best mail recovery expert in the business, actually I know that for sure because the guys at FedEx are always talking about you like you're some postal legend. They couldn't believe I was your dad.
- Oliver O'Toole: You're kidding?
- Joe O'Toole: No I'm not. They know who Oliver O'Toole is. Who you are is the sum of all the choices that you make in this life. It's about being taught to be honest and fair and excellent and kind and deciding you want to be those things.