The Phone Call

The Phone Call concerns Heather (Emily Hawkins), a shy, reclusive woman who works as a dispatcher for a crisis hotline. One day, she picks up the phone to hear an elderly man sobbing profusely on the other end. Being the professional that she is, she slowly talks to him and gets him to reveal his current situation. The man states he is "Stanley" (voiced by Jim Broadbent), a man who lost his wife Joan a few years ago and has taken a handful of antidepressants in order to cope with the mental pain. He doesn't want Heather to call an ambulance; he has made up his mind about ending his life and is content with his decision. He just wants companionship before he fades away.

This is a somber short film that sneaks up on you with the way Stanley's undying love for his wife comes through, as he tells Heather stories and details about his wife, along with being so content about his extreme decision. Hawkins plays her character wonderfully, exuding shyness and fright, despite keeping her professionalism throughout the entire ordeal, in a profoundly affecting manner. Broadbent, though he is no more than a voice throughout the short, also provides one with spine-tingling urgency, as his voice captivates, giving off each emotion and vocal-quiver with a great deal of sincerity and believability. Directed Mat Kirkby's camera shoots all the right things, in addition, from close-ups on Heather's small, reserved movements or her notes on Stanley, filling the environment with simultaneously unsettling and tranquil vibes.

The Phone Call instantly reminds me of Crisis Hotline: Veterans Press 1, a short documentary which, like The Phone Call, won an Oscar for its respective category. That film showed the daily routines of several dispatchers at a crisis hotline, helping numerous souls, in this case, veterans, who were on the teetering edge of suicide and either needed companionship or some sort of guidance. Judging by these two beautifully-made shorts, the relationship dispatchers form with their callers through the means of a telephone is one that we will likely see develop and grow overtime, and if such an idea is carried out with the kind of heartbreaking realism and brutal honesty these two shorts have depicted, I'm all for it.

Starring: Emily Hawkins and Jim Broadbent. Directed by: Mat Kirkby.

The wonderful and marvelous Sally Hawkins has accomplished another extraordinary performance, and with the help of an arresting verbal performance by Jim Broadbent. Great directing and writing. A most wonderfully done story by gifted people. So glad I saw this, and its time to track down more Sally Hawkins films.

A beautiful crafted short film about two lives dominated by fragility.

A young woman working at helpline call center.

A call.

A venerable man , depressed, regreting the loss of his wife, decides to end his life. Her effort to save him with all the energy. The dialogue defining, moment by moment, both characters. A simple story about change of a life , memories of past, last dialogue and regrets.

A strange scene and a profound inspired end , fair legacy of john. And profound admirable performance of Sally Hawkins.

A wise game of emotions and the gentle veil of melancholia. In short, just a pure gem , honest testimony about essential connections between people.

This short film was so beautifully told. The acting and the cinematography is superb. I wish they were more short films like these. The end in the house is surprising but could not be told any better. Well done.

"The Phone Call" is set at a crisis hotline center. Heather begins her shift by receiving a phone call from a man who is depressed and has taken an overdose of antidepressants. She spends most of the film trying to connect with the guy and determine where he is so that she can send help. Ultimately, it has a super-depressing ending and is not a film most folks would enjoy. While the film is definitely NOT a feel-good film, it has some excellent acting by Sally Hawkins as Heather--and her ability to emote and make the most of scenes where she is essentially acting alone are terrific. Plus, it's interesting to note that the very talented actor, Jim Broadbent, plays the suicidal man. You never see him in the film, but his voice is quite recognizable, as he has a ton of terrific films to his credit.

UPDATE: I was a bit surprised by this, but "The Phone Call" won the Oscar. Congratulations.