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Wasn't too hooked on watching this at first. I was thinking what's the worst that could happen from a prank phone call? The story is incredibly sad and dark. The fact that this person did this with the idea that it wouldn't come back to them is horrible and disturbing.

The aftermath is basically a blame game and it gets pretty toxic. It all started with one individual's cruelty snowballing into innocent victims and their supervisors not being able to distinguish right from wrong. The domino effect leaves some with traumatic experiences and ruins the lives of suckers who do not think twice.

I always love Netflix docs, and while this is no exception, it breaks my heart to watch people being preyed on.

I fast forwarded through many parts and still got the whole story. In an effort to maximize the shock effect on viewers, the same things are said over and over again and it all just really drags out. It becomes annoying very fast.

It could have fittet well as an one episode program; max two episodes, but I guess that doesn't sell as well?

It is of course still an interesting story and crazy how some people blindly follow instructions.

I should almost say "don't pick up these series" but it's still interedting to see, I would have just liked it a lot better if they weren't cooking so much soup on it. One or two episodes would have been plenty.

Seen the movie Compliance which got made in 2012,covers enough that Netflix honestly didn't need to cash in on this topic.

It's unfortunate such things can happen & worse managers,that would blindly go along without question.

If my child had this happen.. I would be blaming the company & management,for a variety of violations.

Why did no manager call the police on another line or say until someone arrives,nothing is being conducted.. What logic is anything especially sexual standard protocal,shows how people can so dumb over law & order.

Sad that any person dealt with this & frankly.. I don't feel sympathy for any manager or those they involved,towards the actual victims as those people could of stopped it also!

It did make me wonder if these people in charge could be so quick to act careless,imagine what else they might of been doing over life choices for themselves or others prior? Scary!

Anyway.. Another typical unnecessary,Netflix documentary,.

Hard to watch if you are an intelligent, educated person, because you can't believe anyone could be so stupid as to believe they have the authority to strip search a fast food employee EVER under ANY circumstances unless they are cops. But these - uneducated, credulous, fearful - are precisely the "right" people to target if you want to scare them into heinous acts. Show is VERY slow paced, as these shows always are, stretching a one hour show into three hours. You have to give the culprit credit for his cunning, although you also have to realize what a pathetic worm he is that THIS is the way he has to get his kicks. Moral? We need to - NEED TO - educate our populace better. We need to value education in this country.

I hate to admit that when I first heard this story in passing years ago I found the unbelievable gullibility hilarious. I didn't know all the details and hadn't heard the human stories.

This sick, twisted person preyed upon people's respect for authority (which shouldn't be a bad thing) as well as their desire to help and prove their honesty.

I am a pretty cynical person and I went in thinking I would end up laughing at these people. It truly isn't funny.

The perpetrator should spend the rest of his life doing serious hard time. A prank isn't funny unless no one is hurt. I can't believe McDonald's didn't do more to warn managers and employees. That defense attorney is almost as bad as the perpetrator.

Kudos to the dedicated cops determined to crack this case.